Lotus Nail Salon

+1 865-366-1011

619 Parkway Unit 9, Sevierville, TN 37862 United States of America

Open Today: -

Quick Facts About Lotus Nail Salon

Lotus Nail Salon has several strengths and weaknesses based on the comments provided.

One of the major strengths of the salon is its ability to provide excellent customer service. Many customers mentioned that the staff was friendly, professional, and engaging in conversation. This creates a welcoming and comfortable atmosphere for clients. Additionally, the salon was able to accommodate last-minute appointments, providing convenience for customers who may have busy schedules or specific time constraints. The prompt service and easy accessibility were also highlighted as positive aspects of the salon.

Another strength mentioned by customers is the quality of the services provided, particularly when it comes to pedicures. Many customers expressed satisfaction with the pedicures, stating that they were thorough, gentle, and overall enjoyable experiences. The attention to detail in the pedicures was also appreciated by customers, as it showed a dedication to ensuring customer satisfaction. Additionally, the salon was praised for their manicures, with customers mentioning that they loved the way their nails looked after the service.

Cleanliness and sanitation were also mentioned as strengths of the salon. While there was one customer comment expressing concern about the lack of instrument sanitation, other customers mentioned that the salon was clean and maintained a hygienic environment. This shows that the salon has the potential to prioritize cleanliness, although it may need to address the specific issue raised by the customer regarding instrument sanitation.

However, there are also weaknesses that were brought up by customers. One significant weakness is the inconsistency in service quality. While some customers had positive experiences with their nails, there were others who expressed dissatisfaction. One customer mentioned that their nails were not done according to their specifications, with some nails being crooked and not the desired shape. This inconsistency in nail service quality could be a major concern for potential customers.

Another weakness that was pointed out is the lack of certain services included in the basic pedicure. Some customers mentioned that scrubbing and callus removal were expected in a basic pedicure but were not included at Lotus Nail Salon. This could be a drawback for customers who are used to these additional services being included in their pedicures.

Lastly, there was one comment about the lack of attention to detail during a buff manicure. The customer mentioned that the technician did not remove the clear polish residue from a previous manicure before buffing the nails. This lack of attention to detail could be a weakness for the salon, as it may indicate a lack of thoroughness and care in their services.

In conclusion, Lotus Nail Salon has several strengths including excellent customer service, quality pedicures, cleanliness, and prompt service. However, there are also weaknesses such as inconsistency in service quality, lack of certain services in the basic pedicure, and occasional lapses in attention to detail. Addressing these weaknesses could help improve the overall customer experience and satisfaction at the salon.

Best TL Reviews

I’m currently here out of town as a weekend getaway. I decided to go get my nails done. They got me appointment same day. The pedicure was absolutely amazing!! Best ever. I love my nails, they took such care in making sure I liked my color, they also paid attention to detail in making sure my nails were perfect. I’ve never had that before, and next time I’m in town I’m definitely coming back again! Thanks you guys!

First, I would like to say both of the ladies I had were very nice and struck up conversation which sometimes is hard to come by. Second, I got an acrylic set and pedicure. I came here because my normal salon was closed for the holiday, no big deal I like to branch out and see what other salons have to offer and see if I may like them better. I had made an appointment, when I got there I was immediately seated and was picking out colors with my nail lady (I didn’t catch her name). They didn’t have the exact colors I wanted so I got something similar that I was happy with. The whole time was great. I got up to get my pedicure where the ladies had switched and I had gotten a different lady, again fine with me. When I had gotten comfortable in the chair I was finally able to get a good look at my nails, and that’s when I realized I did not like them at all. I had a reference picture and my nails look nothing like it. Some of my nails are crooked and some aren’t even the shape I had asked for (almond) they are more oval than anything. In my picture some nails have a French tip and the lines for them aren’t straight, a lot of my nails are bumpy, not smooth. My pedicure is great though absolutely love the color and how they turned out. But because of how my nails were done. I will not be returning.

Came in from out of town for a wedding and booked a mani and pedi. Noticed that they do not sanitize their instruments. They do not dip them in disinfectant solution once they are done, and they are not individually packaged either. My tech used an instrument on my feet dipped it in my basin water and then put it back in the drawer in its container. Their basic pedicure was quoted as $30, but it did not include any scrubbing or callus removing. It’s literally clean feet, cut cuticles and buff and paint nails. Where I come from scrubbing is a basic pedicure and automatically included. So the real price for a proper pedicure is the next step up Classic which is $37. What’s the point of a pedicure if they don’t scrub your feet. Lastly my tech recommended a buff manicure since my nails were short and a couple had broken. This was fine except when I got back to my hotel I realized she never removed the clear polish residue that i had from my last manicure. She buffed on top of it. I also got my eyebrows and lip waxed and she did a nice job.

Professional prompt service. Clean environment. Easy to access. Top notch manicures and pedicures.

I am extremely pleased with my experience at this salon. Everyone is so nice and patient with me. I have psoriasis so it is sometimes painful to get my nails done but they're always so gentle and kind.

Not to mention they always make my nails look amazing! I highly recommend this place!

I went in on mother's day Sunday and they were so accommodating and very careful with my nails and cuticles. I would highly recommend going to this business. He was just so amazing and great to talk to.

You get exactly what you pay for, which is amazing service and beautiful nails! So impressed and happy to find a wonderful place to get our nails done! GGMU!

Had my first pedicure here. They were very gentle and didn't hurt me at all. They did a fantastic job!