Nail Bar Kevin & Mindy’s

+1 704-402-0170

3462 E Broad St, Statesville, NC 28625 United States of America

Open Today: -

Quick Facts About Nail Bar Kevin & Mindy’s

Nail Bar Kevin & Mindy’s place, based on the comments provided, has both strengths and weaknesses. Let's start with the strengths:

1. Customer Satisfaction: Many customers expressed their satisfaction with the services they received at Nail Bar Kevin & Mindy’s place. They mentioned that they loved their nail sets, got exactly what they wanted, and were pleased with the appearance of their nails. This indicates that the salon is capable of delivering quality work and fulfilling customer expectations.

2. Friendly and Helpful Staff: Several comments acknowledged the friendly and considerate nature of the owners, Kevin and Mindy. Customers felt special and appreciated the kind and welcoming atmosphere created by the staff. This positive and friendly environment can contribute to a pleasant nail salon experience for customers.

3. Clean and Well-Maintained Salon: One customer specifically mentioned that the salon decor was nice and clean. Another customer stated that it was the cleanest nail salon they had been to in a long time. A clean and well-maintained environment is crucial in a nail salon to ensure hygiene, safety, and comfort for customers.

4. Flexibility: One customer mentioned that they were able to get a last-minute appointment, indicating that the salon provides some flexibility in their scheduling. This can be advantageous for customers who need quick service or have busy schedules.

However, Nail Bar Kevin & Mindy’s place also has some weaknesses, as outlined in the comments:

1. Inconsistent Service: One customer mentioned that the level of service had declined over the years. They noted that the salon had contradictory policies regarding appointments and walk-ins, creating confusion for customers. In addition, the customer complained about sloppy and uneven gel polish jobs. Inconsistency in service quality can lead to dissatisfaction among customers.

2. Painful Experience: A customer shared a negative experience where their toes were dug into so harshly that they started bleeding. The customer also mentioned that they were still experiencing pain two months later. This indicates a lack of technique and skill from the technician, which can be a significant drawback for customers seeking a pain-free and comfortable experience.

3. Limited Availability: One customer mentioned that the salon only accepts walk-ins on certain days and only allows appointments on others, creating inconvenience for customers who need to schedule their visit in advance. Not having a consistent policy can result in frustration for customers.

In conclusion, Nail Bar Kevin & Mindy’s place has some strengths, such as customer satisfaction, friendly staff, a clean environment, and flexibility in scheduling. However, the salon also has weaknesses, including inconsistent service quality, painful experiences, and limited availability. These weaknesses can negatively impact the overall customer experience and should be addressed by the owners to improve the salon's reputation and attract more customers.

Best TL Reviews

Absolutely will not ever use this service again. The woman who did my toes dug into them until my big toes started bleeding and 2 months later I still cannot walk without pain.

LOVE MY SET. super super pleased with the appearance of how it turned out and I showed a picture and got exactly what I wanted. Will definitely be back!

Level of service has declined over the years. If you try to make an appointment on a Friday, Saturday, or Sunday, they will tell you walk-ins only. If you try to walk-in during the same time, they will tell you they are booked up and appointment only. Makes no sense. Gel polish jobs look sloppy or uneven and they have caused a different toe to bleed each time. Just not worth it anymore.

I was visiting from Charlotte and had a nail emergency. I was able to get a last minute appointment here. I met the owner Mindy. She was very courteous and friendly. The salon decor was very nice and clean. And my nails were perfectly done!

I will definitely be back if needed.

Kevin and Mindy are a joy to be around. They are kind and considerate, and make all of their clients feel special. They do a great job of nails in a relaxing and efficient manner.

I needed my gel nails removed as they had grown out. I was able to get in after grocery shopping and my nails came out beautifully. They are very friendly and helpful. My daughter and granddaughter will go in with me next time.

This is the only nail place i will use. Mindy is amazing and she never lets me down. Highly recommend

I could say so many things about this nail salon! Kindest owners and workers. Mindy is so sweet and did a fabulous job with my Gel pedicure! Cleanest nail salon I have been to in a long time!! I will definitely go back!!