Quick Facts About Kanza Beauty Salon
Strengths:
1. Exceptional eyebrow threading service: Many customers praise the expertise and attention to detail provided by the salon's technicians, specifically mentioning Zahida's ability to shape eyebrows to perfection.
2. Friendly and welcoming staff: Multiple reviewers mention feeling at home and being treated with respect by the salon's staff, creating a warm and inviting atmosphere.
3. Reasonable prices: Customers were pleasantly surprised by the affordability of the services, considering the quality received, suggesting that the salon offers great value for money.
4. No wait time for appointments: One customer mentions that there was no wait time for their appointment, indicating that the salon has efficient scheduling and time management.
Weaknesses:
1. Decline in customer service: One long-time customer expressed disappointment in the decline of customer service, specifically mentioning poor service during their last visit regarding overcharging and unsatisfactory communication with the staff.
2. Language barriers: The customer expressing disappointment mentions that the staff member they interacted with did not speak English well, leading to misunderstandings and frustration.
3. Insensitive treatment of loyal customers: The disgruntled customer felt insulted and turned away by the staff's response to their concerns, especially considering their long-time loyalty to the salon.
4. Limited expertise: While customers generally praise the salon's eyebrow threading service, there are no specific comments regarding other services such as waxing or henna. It's unclear whether the salon excels in these areas.
In conclusion, while Kanza Beauty Salon has several strengths, such as exceptional eyebrow threading service, friendly staff, reasonable prices, and efficient appointment scheduling, there are concerning weaknesses highlighted by a disappointed customer. These weaknesses include a decline in customer service, language barriers leading to misunderstandings, insensitive treatment of loyal customers, and potential limitations in expertise for services other than eyebrow threading. It's important for the salon to address these weaknesses to maintain a positive reputation and ensure customer satisfaction.
Best TL Reviews
I recently visited Kanza's Salon for an eyebrow threading appointment and I couldn't be more thrilled with the results. I was serviced by Zahida, who did an exceptional job of shaping my eyebrows to perfection. Her expertise and attention to detail truly made a difference, and I left the salon feeling confident and beautiful.
In addition to the excellent service, I was also impressed with the friendly and welcoming staff at Kanza's Salon. They made me feel right at home, and the atmosphere was warm and inviting. The prices were also great, and I was pleasantly surprised to find that there was no wait time for my appointment.
Overall, I had an excellent experience at Kanza's Salon and I highly recommend them to anyone looking for a great eyebrow threading service. Zahida is a true artist and I will definitely be returning for future appointments.
Thank you, Kanza's Salon, for your exceptional service and for making me look and feel my best!
I been customer for almost 3 years all my family members the go there but recently customer service become very poor so disappointed in my last visit I just done my eyebrows and my nose and paid done the lady that always do my eyebrows stopped my sister said your sister took advantage of me being busy and paid only for eyebrows so poor service I come to talk to her she is like I was in India I thought you changed your service and the charge you for full face because the owner changed everything but you know what you done and what service you have provided me it’s not about owner. I spoke with owner he apologized for her not knowing English and not understanding but she clearly understood and said she took advantage of me being busy for customer who been more then 3 years and I’m not the only one in my family who go there so sad.
I definitely not recommending anybody to go there it’s not about money it’s about the don’t know how to deal with customer who been there customer for long time and turn you away literally insulting you by their words and the answer will be the don’t know English.
This is the best salon ever!! I drive 5hours from Indiana just to have my work done here, I totally recommend this place. Mashallah ????????????????????????????
Every time I go there I’m treated with nothing but respect. Every single person is so sweet and professional. Prices are extremely great considering the economical changes we’re facing. I go there for eyebrows by Zahida and went yesterday for henna. There henna stains were dark and came out so beautiful
Parveena did a good work on my eyebrows she is amazing in wax too
Mr.Talat khan is the best, she did my eyebrows amazing.
I only allow one particular lady to thread my eyebrows. She's the best and I'm happy she's always there when I go there. She's friendly, thorough, and does a good job.
Inexpensive beauty care, great facial with Zaida, Great facial hair removal
Place Pictures
Kanza Beauty Salon Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
Amenities
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Gender-neutral restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 11:00 AM - 08:00 PM |
| Saturday | 11:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 08:00 PM |
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Location
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