Quick Facts About Hair Express
Hair Express Place: Strengths and Weaknesses
Strengths:
1. Friendly staff: Many customers have praised the friendly and welcoming nature of the workers at Hair Express Place. This creates a positive and enjoyable atmosphere for customers.
2. Quick service: Several customers have mentioned that Hair Express Place is a great option for those looking for a quick cut. The hairdressers work efficiently, allowing customers to get in and out in a timely manner.
3. Skilled stylists: Despite mixed opinions, some customers have had positive experiences with the haircuts they received at Hair Express Place. They mention that some stylists in particular, such as Cindy and Laura, are highly skilled and have given them fantastic haircuts.
4. Ability to achieve straight hair: Customers who desired straight hair have mentioned that the hair straightening service at Hair Express Place was effective. They appreciated the end result and felt that their hair was well taken care of.
Weaknesses:
1. Inconsistent quality: Multiple customers have described their experiences as "hit or miss" at Hair Express Place. While some stylists may deliver great haircuts, others have left customers feeling extremely dissatisfied and unhappy.
2. Inability to follow instructions: Several reviewers have expressed frustration with the stylists' failure to follow their instructions accurately. They mentioned instances where they had to repeatedly emphasize their desired haircut and still did not receive the desired result.
3. Lack of attention to detail: Many customers have complained about the lack of attention to detail during their appointments. They mention uneven cuts, asymmetry, and random snipping without a plan. This indicates a lack of careful consideration and precision in the stylists' work.
4. Poor customer service: Pricing issues have been a frequent concern among reviewers. Some customers felt that the additional charge for hot hair straightening without heat protectant should have been included in the original price. Furthermore, the fact that one customer had to ask for suggestions or example pictures for regular haircuts suggests a lack of proactive customer service.
5. Negative emotional impact: Several customers have reported feeling extremely unhappy and even crying as a result of their haircut at Hair Express Place. This indicates a lack of satisfaction and may deter potential customers from trying their services.
In conclusion, Hair Express Place has both strengths and weaknesses. While the salon offers a friendly atmosphere, quick service, and skilled stylists, there are consistent concerns regarding inconsistent quality, failure to follow instructions, lack of attention to detail, poor customer service, and negative emotional experiences. It is important for potential customers to consider these factors before deciding to visit Hair Express Place. Additionally, it may be beneficial to request specific stylists, such as Cindy or Laura, who have received positive reviews for their work.
Best TL Reviews
I asked for a “v” cut. My hair was slightly wavy from being braided the night before. Instead of using water, the stylist used a hot hair straightener without heat protectant constantly on the hair instead of using water and a comb (which would’ve easily straightened the hair out). Also, the “v” isn’t symmetrical. She also made me stand a couple times in the middle of the haircut to see if it was “even”. The way she did bangs wasn’t standard as she didn’t part the hair first. This was a below average, if not extremely below average haircut for $40. The straightening took all the volume out of my hair. I washed and blow dried my hair after coming home, giving it some volume back. I hesitated to even give a tip, but she spent almost 20 minutes straightening my long hair- I gave her $5 because she did put some effort in (although it should’ve been included in the price. Very unhappy and wouldn’t recommend unless you want a straight cut (the easiest of them all). The first cut she made to make sure the length was where I wanted it was also not conventional, bringing the hair to the front (it changes the angle and length and doesn’t reflect well in the back). She was all snipping randomly without any plan.. the layers aren’t even or even visible unless looked at carefully.
The only thing they got right was the length of hair I wanted cut off- the tip of the “v” is where I wanted it to be. Now my sister needs to even out the back on our time. I wouldn’t recommend the place unless you have a regular stylist there who knows you well.
This place is so awesome also the workers are very friendly ????
My hair straightening took my 3 hours
But it’s worth it
I like how my hair straight and taking care of.
Definitely coming back
The hairdresser cut my hair really fast and she doesn't need to make the hair wet before cutting . I need to show her still have longer hair a few times and she still cannot fix the problem!!!
Great place for a quick cut. Ask for Cindy!
This place is pretty hit or miss. Some of these ladies do fantastic haircuts (some of the best haircuts I have ever had actually). However, I got the worst haircut today. I asked the lady for a medium combover with a fade but what I got was a nearly fully shaved head with short hair up top. And the hair continues to stay up no matter how much product I put in. Highly disappointed.
Got a haircut here and I was literally sitting in the chair thinking about how I should've just cut it on my own, that's how much I hate it.
Good thing she didn't give me an extreme bowl-cut... if she pulled that I would've snatched the scissors and ended it all.
Four mental breakdowns later and I am still very much sad when I look in the mirror.
Update: The first two days of having the haircut I got from this place have been absolutely horrible. I’ve been crying for the last ten minutes.
Didn't spend time for waiting, however no suggestions or example pictures for regular haircuts.
I take my mom to get her haircut at Hair Express for over 10 years now. Laura is one of the stylist and she is the best! You just tell her what style you want & she absolutely delivers! My mom comes out looking like a million bucks after she sees Laura!
Hair Express Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 09:00 AM - 07:30 PM |
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Location
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