Bay City Hair Co.

+1 989-686-6560

210 N Euclid Ave, Bay City, MI 48706 United States of America

Open Today: -

Quick Facts About Bay City Hair Co.

Bay City Hair Co. appears to have several strengths based on the comments provided. Firstly, they receive high praise for their services and customer experience. Clients are consistently pleased with their haircuts, highlights, and coloring services. The salon is also appreciated for its friendly and kind staff, with multiple comments highlighting their positive interactions. This suggests that the salon has built a strong reputation for providing excellent customer service.

Another strength of Bay City Hair Co. is its long-standing presence in the community. One comment mentions being a client for over 25 years, indicating that the salon has established a loyal customer base. This longevity may be indicative of the salon's ability to consistently deliver high-quality services and maintain client satisfaction over an extended period.

Additionally, the salon is commended for its ability to accommodate last-minute appointments. One client mentions struggling to book appointments elsewhere and finding success at Bay City Hair Co. This suggests that the salon is responsive to customer needs and willing to accommodate them when possible. This flexibility can be an advantage, especially for clients who require immediate or urgent hair services.

The salon also receives positive feedback for its expertise and confidence in providing haircuts. Clients appreciate the staff's ability to understand their desired style and deliver it accurately. This indicates a level of skill and professionalism among the stylists at Bay City Hair Co., which contributes to customer satisfaction.

Furthermore, Bay City Hair Co. is praised for its affordable prices. One comment specifically mentions the salon's $14 haircut, which is considered the best price in town. This affordability can be a significant advantage for attracting and retaining customers, particularly those who are conscious of their budget.

Despite these strengths, there is one documented weakness in the comments. A client shares a negative experience where they felt ignored upon walking into the salon and observed staff complaining about being too busy with appointments. This suggests a lack of attentiveness and professionalism towards walk-in customers. These negative experiences can have an impact on the salon's reputation and deter potential clients from visiting or returning.

To address this weakness, Bay City Hair Co. could prioritize training and instruct staff on the importance of providing equal attention and respect to both scheduled appointments and walk-in customers. This would ensure a consistent, positive experience for all clients, regardless of their appointment status.

In conclusion, Bay City Hair Co. appears to have several strengths, including its reputation for excellent customer service, long-standing presence in the community, ability to accommodate last-minute appointments, expertise in haircuts, and affordable prices. However, there is room for improvement in terms of providing a consistent and welcoming experience for both scheduled appointments and walk-in customers. By addressing this weakness, the salon can continue to thrive and attract a diverse range of clients.

Best TL Reviews

I absolutely LOVE this salon and will be an on going client! I love my hair cut and highlights! The ladies are ALL so sweet and kind! I'm even taking my daughter to get her ears pierced tomorrow!! Excellent salon and services!! Thanks again girls!!

I've been getting my hair cut here for over 25 years, absolutely amazing staff.

What an awesome place! My daughter and I were looking for somewhere to get out hair cut on short notice, I was also getting mine colored. After failing at many attempts to book an appointment, I made one at Bay City Hair Co. I am so glad I did!!! They did an incredible job, everyone there was extremely accommodating and friendly. We have found our new hair stylist!!!!

Needed a haircut before my wedding after driving in to town. Deb at Bay City Hair Co. took care of me and gave me exactly the cut I wanted. I would visit them again if I'm ever in town and need a cut.

Drove here from about an hour way and loved the haircut I received. I haddnt had my hair cut in about 5 years , after a VERY bad haircut (NOT from here) . So it was nice having someone with confidence give me a great cut!

One of the salons I've been visiting since I was a kid, always know what to expect, most of the staff has been working here for 15 plus years. New update 2022, Best price in town $14 for a haircut.

Had my daughters first haircut done here. And they always do great work for me

First time going there and my son had an appt. We were ignored when we walked in, even while standing at the desk. We didnt know their process of taking appts and just wanted to let someone know that we had an appt. The whole time we were there the staff complained to each other that they were too booked with appts and didn't have time for walk-ins. Definitely will not be going there again.