Quick Facts About Q Nails Salon
Q Nails Salon has both strengths and weaknesses based on the comments provided.
One of the strengths of the salon is its long-standing reputation. One commenter mentioned that they have been going to this salon for many years, indicating that the salon has built a loyal customer base. Furthermore, another commenter stated that they have been coming to the salon for months, highlighting the salon's ability to consistently deliver satisfactory results and maintain customer satisfaction. This suggests that Q Nails Salon has established a positive reputation among its customers.
Additionally, the salon received positive comments about its customer service. Several commenters mentioned that the staff was nice, welcoming, and friendly. This indicates that Q Nails Salon has created a welcoming atmosphere for its customers. One commenter even mentioned specific staff members, Nikki, Lori, and Hannah, as their favorites, further suggesting that the salon has a team of capable and friendly professionals.
Moreover, there were positive remarks about the quality of the services provided. One commenter mentioned that they always love their nails after visiting the salon, highlighting the consistent satisfaction they have experienced. Another commenter specifically mentioned that Lily did a great job and was nice throughout the entire appointment, indicating that the salon has skilled technicians who can deliver high-quality results.
On the other hand, the salon has several weaknesses based on the negative comments. One of the main weaknesses is the issue of rudeness from the staff. Multiple commenters mentioned that the staff was rude, with one commenter referring to them as "rude rude rude!!!" This indicates a lack of professionalism and customer service skills from the staff members.
There were also complaints about the lack of attention to customer requests. One commenter mentioned that their requested nail shape was not followed, and another commenter said that the technician did not do anything they asked for. This suggests that the salon may not prioritize customer satisfaction or may lack communication skills among its staff members.
Furthermore, there were instances of poor workmanship reported. One commenter mentioned that their nails were not shaped correctly and were lumpy. Another commenter said that their nails were not matching and that the technician rushed through the service. These comments indicate a lack of attention to detail and quality control within the salon.
Another weakness mentioned is the issue of long wait times. One commenter mentioned waiting for over 40 minutes to be seated despite having made an appointment in advance. This suggests a lack of efficiency in managing appointments and serving customers in a timely manner.
Additionally, there was a complaint about the lack of refund policy. One commenter mentioned that they could not get a refund despite being unhappy with the service. This indicates a lack of customer-oriented policies and a potential unwillingness to address customer concerns or rectify unsatisfactory services.
In conclusion, while Q Nails Salon has strengths such as a long-standing reputation, positive customer service experiences, and satisfactory results, there are weaknesses such as rude staff, lack of attention to customer requests, poor workmanship, long wait times, and a lack of refund policy. These comments highlight areas where the salon could improve to enhance customer satisfaction and address the reported issues.
Best TL Reviews
Went for new dip on my nails. I have been to this salon for many years. New staff is terrible. Tech asked what I needed. Told tech I needed dip replaced. Sat me at table 5. Tech cut off my dipped nails super short and argued it was acrylic. Replaced with tips. I asked for round she gave me square. Did not do anything I asked for. I heard my name several times in their conversations and laughing. Rude rude rude!!! Lastly I asked if I could get my eyebrows waxed and that seemed like a problem. Staff is just rude. Pictures below asked for pic number 1 got pic number 2.
I went to Q Nails Salon 1/4/2023 and the service was amazing everyone was so nice and welcoming. Over the weekend I had broken my nail and yesterday I went and got it redone. The girl that did it completely rushed through it and isn't even matching my other nails.
I went in to get a fill the lady told me she couldn’t fill them so i had to get a new set, She cut my natural nails all off without even asking me, they ripped me off and made my nail bleed. I went back today and tried to get them fixed but you can’t really fix bad nails not to mention they couldn’t give me a refund and no where in there does it say NO REFUNDS
Always love my nails ❤ have been coming here for months ! always nice & great prices. Nikki & Lori & Hannah are our favorites ???? never left disappointed.
Love going here! Lily did such a great job and was so nice the whole time. Definitely recommend!
I went with my mom and my aunt for a girls day on Saturday. Seated right when we walked in and good customer service but the lady that did my nails cut my finger and she was really aggressive with the tools. My nails are all the same length but the are not shaped correctly, I got coffin shaped nails but some of them look like a square shaped. They are also really lumpy.
I had called them a few days in advance to set up an appointment for my bridesmaids and I first thing Saturday morning. When we got there, we waited for well over 40 minutes to finally get seated. They did a pretty good job on the actual nails, however. Some of mine were crooked, but overall the quality of it was good. I work a lot with my hands and they have lasted me for a while.
Myself and 2 friends made an appointment to get gel manicures. Place was pretty busy but they got us started right away and I noticed they managed to get their walk ins seated and worked on soon after us. Friendly atmosphere and all the manicurists seemed relaxed and happy to be there. Ryan did my nails and he did a wonderful job. Very precise and careful to do good work. I'm always afraid i'll end up with sloppy hurried nails but I couldn't ask for a better result. Only took 45 minutes for the whole appointment for all three of us and we all left pleased with our nails. Excellent color selection also. Total paid $32 for the gel manicure. Will return for sure!
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Q Nails Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Payments
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Checks
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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