Quick Facts About Europe Nails
Europe Nails place has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the patience and gentleness of the staff, particularly when dealing with elderly customers. This is important as it shows that the staff members are accommodating and understanding, providing a comfortable experience for customers like the commenter's 90-year-old mother.
The commenter also mentions that the gel coat looks great, indicating that the quality of the nail services is satisfactory. Additionally, the fact that the commenter has been going to Europe Nails for years and has always had a great experience shows consistency in the quality of service, further strengthening the salon's reputation.
Another strength mentioned is the quiet atmosphere of the shop, which is appreciated by some people. This indicates that the salon has a calm and relaxing environment, which can be appealing to customers looking for a peaceful experience.
The positive comments also mention the owner, Kim, and her family. They speak highly of Kim's management style and the reasonable prices offered at the salon. This suggests that the salon is well-managed and provides affordable services, which can attract a wide range of customers.
The commenter also recommends calling in ahead of time, suggesting that the salon is sometimes busy and it is advisable to make an appointment to ensure sufficient time for services. This indicates that the salon can be popular and in-demand, which can be seen as a positive aspect as it implies customer satisfaction and loyalty.
Furthermore, the positive comments mention that the salon does a great job with nails, provides amazing wax treatments for the feet, has a wide variety of colors, maintains a clean environment, and offers friendly customer service. These strengths demonstrate that Europe Nails provides a range of services, maintains cleanliness, and has a positive and welcoming atmosphere.
Despite the strengths, there are also some weaknesses highlighted in the negative comments. One commenter mentions bad customer service, stating that the staff was not friendly or attentive. This is a significant weakness as good customer service is crucial for the success of any business. Negative experiences can deter potential customers and harm the salon's reputation.
Another negative comment mentions a confusing experience during a pedicure. The commenter states that the salon changed the color and then abruptly said they were done without completing the full service. This indicates a lack of communication and inconsistency in service provision, which can be frustrating for customers.
Additionally, another comment expresses disappointment in the speed of service, claiming that the pedicure was completed in less than 20 minutes, with no foot massage and minimal application of lotion. This indicates a rushed service that does not meet customer expectations, highlighting a weakness in the salon's attention to detail and overall experience.
Overall, Europe Nails place has strengths such as patient and gentle staff, good quality services, calm atmosphere, reasonable prices, a variety of nail colors, cleanliness, and friendly customer service. However, there are weaknesses in terms of sporadic negative experiences, perceived rushed service, and occasional lapses in communication and attention to detail.
Best TL Reviews
My Mom is 90 and gets a pedicure and manicure regularly. She's visiting me for the holidays and it was time for her monthly "Spa Day" ????. They took her as a walk-in, they were very patient and gentle with her. Her Gel coat looks great!! I've came here for years, and was surprised by the negative reviews. They have always done a great job.. I for one appreciate the quietness of this shop.
Take the negative reviews with a grain of salt:
My entire family and I have been going here for YEARS. Highly recommend them, this is definitely the kind of business to support, and give your business to.
I’ve got nothing but positive things to say about Kim and her family, the way she runs her business, and her prices are beyond reasonable.
I do recommend calling in, just so they can expect you and you get the time you need for the services you want :)
Thanks Europe Nails!
She did a great job. My nails look beautiful and she was very detailed.
Best manicure around. We love them and go every month. The wax on my feet is amazing!
Super bad customer service !!! Not friendly not good there where 3 girls seating waiting for service and lady doing nails didn’t even look at me just answer I don’t have time for you now !
Please don’t go there ! Bad experience.
The best salon hands down!!! If you want designs make sure to call ahead of time and request Britney! She does amazing and takes her time to perfect your nails! The pedicure was amazing they dip tour feet in wax and it’s heavenly. They have so many colors and the salon is very very clean! The staff are super friendly! It’s a family owned business as well. The pedicure was $25 and it was worth every single penny! Will definitely go back! I recommend this place!!!! They also do Gelx and gel enhancements if you think acrylic nails are to harsh! Awesome salon!!
I normally like this place well enough, but today I went for a pedicure and they basically just changed the color and then told me they were done. Very strange. They charged me the total too, so I was confused. The lady that started my pedicure did leave at some point, and some other guy finished the gel painting- so maybe it was a miscommunication?
I don’t know… I probably won’t be back for a while. They’re definitely a “last resort” type of place.
I am so disappointed. The place was empty. I'm guessing that's because they did the pedicure in less than 20 minutes. I was looking forward to the foot message and didn't get one at all. Smeared a little lotion on my legs, that's it. Complete waste of my time and money. Next time I'll go to Nails 21 where they take their time with you.
Europe Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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