J & B Beauty Supply

+1 731-885-4989

1435 S 1st St, Union City, TN 38261 United States of America

Open Today: Closed

Quick Facts About J & B Beauty Supply

J & B Beauty Supply place seems to have several strengths based on the comments provided. One of the main strengths is the friendliness and helpfulness of the staff. Multiple comments mention that the staff is friendly and nice, and one comment even states that a staff member did a great job helping the customer pick out their hair and even provided guidance on how to do their own hair. This positive customer service experience contributes to a positive overall impression of the business.

Another strength mentioned is the cleanliness and organization of the business. Customers appreciate that the business is clean and well-organized, which likely makes shopping for beauty supplies a more pleasant experience. Additionally, the large selection of hair care products is noted as a strength. Customers appreciate that J & B Beauty Supply place offers a wide variety of hair care products, including hard-to-find items like silk turbans. This selection contributes to customer satisfaction and makes the business a convenient place to shop for all their beauty supply needs.

The fact that the business offers not only hair care products but also wigs, makeup, accessories, and some clothing is seen as a strength. Customers appreciate the variety of products available, making J & B Beauty Supply place a one-stop shop for beauty supplies.

In terms of weaknesses, there is one comment that mentions poor customer service and rudeness from a staff member. While the majority of comments speak positively about the staff, this negative experience is worth considering. Poor customer service can significantly impact a customer's impression of a business and may lead them to not return. It is important for J & B Beauty Supply place to address this issue to ensure consistently positive customer experiences.

One comment suggests that the prices at J & B Beauty Supply place can be slightly high on some items. While the customer acknowledges that the prices are still cheaper than driving to Jackson (presumably for similar products), it is worth considering whether the pricing is competitive enough to attract and retain customers. Regularly evaluating and adjusting prices to ensure they are fair and competitive can help mitigate this weakness.

Finally, there is a comment that suggests the store's appearance could be updated. While the comment does not provide specific details, it suggests that some customers find the store's look outdated or unappealing. Updating the store's appearance could improve the overall shopping experience and attract more customers.

Overall, J & B Beauty Supply place has several strengths, including friendly staff, a wide selection of products, cleanliness, and organization. However, it is important for them to address weaknesses such as poor customer service, pricing competitiveness, and the store's appearance to ensure continued success and customer satisfaction.

Best TL Reviews

Staff was friendly and helpful. Business is clean and organized. Would definitely recommend to anyone. They have all kinds of hair stuff including wigs, makeup and accessories. They have some clothes but it's mostly beauty supplies. We will definitely be returning.

They have a very large selection of hair care products. The staff is very helpful and nice.

I went in there for the first time and the customer service was very poor and rude. I will never shop there again. The lady was very rude and a smart butt for no reason.

Found the extremely hard to find silk turbans here. I know one patient who is going to be thrilled. Helpful and friendly staff was a bonus. I will be back.

I liked the service there was a guy who helped me and he did a great job helping me pick out my hair he even walked me through how to do my own hair and showed me YouTube videos and I did my first own frontal and it was cute

Good selection for a small town. Prices a little high on some things but still cheaper than driving to Jackson. Staff is friendly.

The associates were very helpful and pretty knowledgeable of the products, I would recommend that you update the look of your store some though.

Not to be the MEAN gurl, but really now can any of you tell me anything anout hair. I mean, its CONVENIENCE is the only yhing keeping the doors open. Coming from somebody who aint rich nor in the poor house you all lack space product and quality. I still drive back to Jackson for hair if I have get it from a store. I like you ladies, but lets not hide the truths.