90th Nails

+1 912-368-9288

809 Willowbrook Dr #113, Hinesville, GA 31313 United States of America

Open Today: Closed

Quick Facts About 90th Nails

Ninety Nails, based on the comments provided, has both strengths and weaknesses. Let's examine them in detail.

Starting with the strengths, one recurring positive comment was about the cleanliness of the salon. Customers mentioned that the salon was always clean, which is an important factor for many people when choosing a nail salon. A clean and hygienic environment is crucial to prevent the spread of infections and ensure a pleasant experience for customers.

Another strength mentioned by a satisfied customer was the welcoming atmosphere and friendly staff. The commenter specifically mentioned that everyone was very welcoming, which indicates that the salon has a customer service-oriented environment. Friendly staff can greatly enhance the overall experience and make customers feel comfortable and valued.

Additionally, there were a couple of positive mentions about specific nail technicians. One customer expressed satisfaction with Lily's work on their nails. This suggests that Ninety Nails employs skilled technicians who are capable of providing quality nail services.

Moving on to the weaknesses, one of the most common criticisms mentioned by several customers is the poor customer service. Many customers spoke negatively about their interactions with Miss Tina, the owner. One customer mentioned that Miss Tina was rude and dismissive when they tried to address an issue with their nails. Another customer felt neglected as Miss Tina prioritized another customer over them. Poor customer service can greatly impact a business's reputation and discourage repeat business.

Another weakness highlighted by multiple customers is the subpar quality of the nail services. Customers reported issues like uneven nails, gel polish application problems, lumpy nails, missed spots in the color, and different nail shapes for the same service. These experiences indicate a lack of attention to detail and inconsistent quality control. In a competitive industry like nail salons, providing consistent and high-quality services is crucial to maintain customer satisfaction and loyalty.

Price was also mentioned as a weakness by one customer who felt they were overcharged for a gel polish change compared to other salons nearby. Pricing can significantly impact a customer's decision to choose a particular salon, and if the prices are not competitive, it can drive customers away.

Hygiene and sanitation practices were also criticized. Customers mentioned that tools were not properly washed and sanitized, which is a major concern for maintaining a clean and safe environment. Negligence in this aspect can lead to the spread of infections among customers.

In summary, Ninety Nails has strengths in terms of a clean salon, a welcoming atmosphere, and talented nail technicians like Lily. However, the weaknesses lie in poor customer service, inconsistent quality of nail services, higher prices compared to competitors, and insufficient attention to hygiene and sanitation practices. These weaknesses should be addressed by the management to improve customer satisfaction and maintain a strong reputation in the industry.

Best TL Reviews

Never had a problem with Miss Tina until now! I call her early this morning because I had some issues with my nails to see if she can possibly look at it and fix it but she told me there's nothing she can do about it and that it wasn't her fault and I should have said something before I left.. which I did because she had to end up fixing my toenails because the lady who did it had gel polish everywhere and my toenails were so uneven. I spent $90 on this ugly mess and I'm so disappointed and Ms Tina for the way she talked to me this morning... I wouldn't recommend anyone going to her

This place does what they want to do. I told the lady who was going to do my services what I wanted. She did her own thing. She was rough on my feet to the point I was happy someone else took over. The guy who did my nails rushed and handle my hand anyway ( I have a shoulder injury on my left side from work and can't control how my hand moves at times). The price is not worth the service. I'm going to pay for what I want regardless, but they do nails horribly. The only person I seen that does decent work is the lady when you first walk in the door, and she's always book. I will not recommend it. I will go all the way to my home town (Miami) to get my nails done how I want them before I ever come back to this joke of a place. They are so sloppy that they didn't even have the decency to clean my hands correctly and remove all of the nail polish they got on my skin. I left them on for a few days before taking them off; they were lifted up by the third day anyways.

Today I go to 90th nails to get my nails taken off (6) mind you they charge 10 dollars so to me that’s a dollar a nail so I asked if you only have to remove 6 why 10 instead of $6 make sense to me ok any ways Tina the owner start to clip by nails she stopped with me and told me she had a costumer (What was I ?) she stopped with me I was pi I think it was poor schedulings on her or she could’ve handing it different so I asked for my total of what was done and would never go back again mine you I went yesterday around 6 or 610 and she told me she couldn’t take me because she had 2 people before me I said you don’t close until 7 but she said sorry Mommy so this was the last straw to break the camel back for me. I Love Amy she tried to help but I’ll take my pennies some where else

Love thus nail salon. It's always clean and everyone is very welcoming. Lily does a great job on my nails!

I used to like coming to this place ,but now I won’t return I never paid $25 for a gel polish change.and down the street only charges $15 I wish I knew that before I came here.

I am new to Hinesville , needed a nail to go place & found the perfect place

I personally love gel polish & Tina

“Understood The Assignment “ ???? I am very pleased with my nails amongst other services I also had done ✅ waxed eyebrows, individual lashes I was pleased ???? my pedi was done by Tossi & I absolutely loved her charisma & work she done ✅ I also was pleased

Thank you 90th Nails ???????? for a great experience

My regular mail shop now ????????❤️

This use to be my to go place for pedicures for a few years but lately it has gone downhill. The person that did my pedicure seemed to be in a rush. They did a sloppy job on cleaning my nails and every tool they used they dumped it in the water my feet kept soaking in. Even after using the foot file and having dead skin on it they threw it in the water and literally had my feet in there too. They never gave me a massage just put lotion on my feet and called it a day. I won't be back.

I would not recommend this place. My nails were lumpy and there are many missed spots in the color. Also my friend got hers done for her wedding and they were all completely different shapes and she got one coat of polish switch did not cover the surface of the nail. You pay way too much for nails that have to be fixed. Tools were not properly washed and sanitized either. Please save your money and go somewhere else!