Quick Facts About In Style Nails
Strengths:
1. Excellent customer service: Multiple comments mention the great service and friendly staff at In Style Nails. The employees are gentle, nice, and polite, making customers feel valued and taken care of.
2. Skilled nail technicians: Many positive reviews mention specific technicians by name, such as Holly and Victoria, who are praised for their amazing nail art skills and ability to create beautiful designs. Customers feel confident in their expertise and trust them with their nails.
3. Variety of services: Customers appreciate the range of nail services offered at In Style Nails. From dip nails to gel manicures, the salon caters to different preferences and needs, allowing customers to choose the type of service they prefer.
4. Attention to detail: Positive comments mention the beautiful shape and design of nails, indicating that the technicians pay attention to the little details and ensure a polished outcome. This attention to detail enhances customer satisfaction.
5. Personalized experience: The salon seems to offer customized services based on individual preferences. Customers mention that they were able to modify the designs or receive personalized recommendations, making the experience unique to each customer.
Weaknesses:
1. Inconsistent quality: The negative reviews indicate that the quality of service at In Style Nails can be inconsistent. While some customers had positive experiences, others expressed dissatisfaction with their nails, stating that they were poorly done or uneven. This suggests that there may be inconsistency across different technicians or lack of quality control.
2. Lack of honesty: One negative reviewer mentioned that the technician did not disclose her inability to complete a difficult design, resulting in an unsatisfactory outcome. This lack of honesty can lead to wasted time and money for customers and could impact the salon's reputation.
3. Pricing issues: A few negative reviews mention issues with pricing. Some customers felt that they were charged extra for minor services, such as cuticle trimming, and were dissatisfied with the overall value for money. This inconsistency in pricing can lead to customer dissatisfaction and a negative perception of the salon.
4. Poor response to criticism: One negative reviewer mentioned that the salon personnel called and complained about their review, rather than accepting the feedback and aiming to improve. This indicates a lack of professionalism and customer-oriented approach when dealing with criticism.
5. Recommendation limitations: One reviewer advised others to specifically visit the technicians mentioned in positive reviews, indicating that not all the employees provide the same level of service. This limitation in consistency can be a concern for potential customers who may not know which technician to choose or expect the same level of quality across the salon.
In summary, In Style Nails has strengths in terms of great customer service, skilled technicians, a variety of services, attention to detail, and a personalized experience. However, weaknesses include inconsistent quality, lack of honesty in disclosing limitations, pricing issues, poor response to criticism, and limitations in recommendations. Addressing these weaknesses can help improve the overall customer experience and reputation of the salon.
Best TL Reviews
Great service. They were gentle and the person that did my nails Linda she was really nice. Definitely coming back in about 3 weeks to get my nails done again.
Wish I could give this place a zero. I've never felt the need to write a review except for today. I've been getting my nails done since I was little and have never had a more terrible experience. To be fair, I asked for a pretty difficult design but I wish the woman was honest with me and just said she couldn't do the design before she started doing my nails. In the end, I paid $50 for just a crooked clear dip. And then the salon had the audacity to call me and complain about review. Ridiculous!! Just admit you did a bad job and move on and do better next time.
Amazing place to get nail services. They are super friendly and do amazing nails. I always get them done by Holly she is awesome.
I absolutely LOVE my nails! I went to holly and she did a beautiful job! The shape was absolutely gorgeous.
Victoria is the best nail artist I've ever met. She is very gifted,very polite and friendly. Highly recommend Victoria. I'm a Lifer client
Victoria is AMAZING! I'm not the type to write a review until I've someone's services for awhile. Today, she blew me away by doing a design I seen online many years ago. I asked her if she could do this difficult but yet elegant design and she said yes. She wasn't kidding! We modified the design based upon my preference to just painting the nails with flowers instead of a 3D design. I am VERY pleased with my new set. By the way, Holly was amazing on the pedicure as well ????.
The reviews I read were really good but I wasn’t as satisfied with my nails. Definitely make sure you go to one of the people mentioned in the good reviews.
Thee lady who did my nails didn’t do a great job at all but she would upcharge for any little thing she charged me 10 dollars to trim my cuticles even though the girl cut me twice. I have never been somewhere that charges for cuticle trimming lol? Anyways you’re better off waiting for someone who is really worth the price or getting a gel mani because 75 dollars for a almond glaze nail that is done poorly is not it.
Place Pictures
In Style Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended