Quick Facts About Creative Nails
Creative Nails place, based on the comments provided, has both strengths and weaknesses. In order to understand them better, we will analyze each comment and identify recurring themes.
Strengths:
1. Ability to accommodate last-minute appointments: The salon received praise for accepting a last-minute appointment for both a customer's daughter and the customer themselves. This flexibility and willingness to accommodate customers can be seen as a strength.
2. Affordable pricing: Several comments mentioned that the services at Creative Nails place were inexpensive. This affordability can attract customers who are looking for budget-friendly options.
3. Professionalism and calmness: Despite the salon being hectic, the owner was praised for remaining calm and professional. This professionalism can contribute to a positive experience for customers.
Weaknesses:
1. Lack of customer satisfaction: Many comments expressed dissatisfaction with the outcome of their nail appointments. One customer mentioned that the salon did not fulfill their request and changed the design they initially requested without their consent. Another customer experienced bad customer service when they requested for their nails to be fixed. Additionally, there were complaints about uneven nails, improper shaping, and unsatisfactory French tips.
2. Inconsistent quality of work: A recurring issue mentioned in the comments was the inconsistency in the quality of work. Some customers had a positive experience with their nails, whereas others mentioned issues such as bumpy and crooked nails. This suggests that the skill level of the nail technicians may vary.
3. Poor customer service: There were multiple complaints regarding poor customer service. One customer mentioned that the technician got mad and threatened to remove their nails when they requested a fix. Another customer claimed that the owner scheduled appointments and then made them wait for extended periods of time, showing lack of consideration and professionalism.
Based on these comments, it is evident that Creative Nails place has some strengths, such as affordability and flexibility, but also several weaknesses, including inconsistent quality of work and poor customer service. It is important for the salon to address these weaknesses in order to improve the overall customer experience and satisfaction. This can be done through training nail technicians to ensure consistent quality, improving communication with customers to meet their expectations, and ensuring that appointment scheduling is organized and respectful of customers' time. By addressing these issues, Creative Nails place can enhance their strengths and build a positive reputation in the industry.
Best TL Reviews
I came on Friday (today)to get my nails done and I showed the lady a photo and she changed it and said this would look better I think they could of just done what I asked for
The acrylic nails d good but some are big but that’s fine they look good
Bad customer service! In the beginning the person doing my nails was nice and as soon as i asked her if she could fix my nails that I had already spoken to her about she got mad and told me she was gonna remove it all. When I was paying her for her time and I would even double the cost if it meant I’d leave satisfied with the out come. Told me that I didn’t tell her there was something wrong when she had told me she was going to fix them in the end. I asked for French tips and all the nails were super thick, the shape wasn’t in the form I showed them, all 10 nails were uneven. In the end she removed the nail polish and I went home with no satisfaction of my nail appointment and her service. They made me pay 45 out of the 60 when I should have payed them nothing at all for wasting my time making me think they could do the job. If they told me to pay 20 understandable but they just left my nails beat up.
Super nice except the lady did not know how to do her job well. When asked if she can do a particular design she said “no honey”. After she started doing them she messed up and i pointed it out she said “sorry i can’t see well”. Overall she charged me an extra 20$ for 4 diamonds and it was not what i expected for my first time their.
My daughter wanted to get a set of nails, very last minute 5:45 pm on a Friday, she not only accepted my daughter but me as well! I had to wait a bit, but the owner stayed late and very gracious. It was very inexpensive and they look amazing. It was hectic, she was very calm and professional!!
Great set, so affordable & a future returning customer!
They are the fuglyest nails ever. Wack dude I think it’s just the lady I think she’s a beginner tho but they are bumpy and cricked. Watch out for the lady with the really short hair. She’s dangerous.
It’s the worst experience I’ve ever had She did my pedicure super bad not what I wanted . “I always ge French and she can’t even do that “ never going there never . Please don’t go there and waste your money .
The owner is so inconsiderate and unprofessional. 2 times already has she scheduled an appointment for me and not kept it. I arrive on time being considerate of her time and as I'm arriving she is sitting other girls down and tells me to wait 30-45 minutes. If they can't value their customers then I don't ever wish to ever go back.
Creative Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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