Quick Facts About Simply Nails & Spa
Strengths:
1. Friendly and Welcoming Staff: Several comments mentioned that the staff at Simply Nails & Spa were friendly, welcoming, and made them feel comfortable. This is an important strength as it creates a positive and pleasant atmosphere for customers.
2. Good Communication: One customer mentioned that the staff at the salon actually talked to the customers and avoided speaking in their native language. This is a strength as it shows that the staff values customer interaction and ensures that customers do not feel left out or excluded.
3. Skilled Nail Technicians: Multiple comments praised the skill and professionalism of the nail technicians at Simply Nails & Spa. Customers mentioned that their nails were done to perfection and they were happy with the overall outcome. This demonstrates that the salon has skilled professionals who can deliver high-quality nail services.
4. Variety of Services: Customers mentioned that the salon offers a variety of services, such as dipped nails, gel polish, and extended nails. This is a strength as it caters to a diverse range of customer preferences and needs.
5. Clean and Hygienic: One comment highlighted the cleanliness of the salon, stating that it was clean and that everyone wore masks. This is a significant strength, especially in the current COVID-19 pandemic, as it ensures the safety and well-being of both customers and staff.
6. Long-Lasting Nails: A customer mentioned that Tracy, one of the nail technicians, does extended nails that last longer than expected. This is a strength as it shows that the salon provides services that are durable and deliver value for money.
Weaknesses:
1. Lack of Nail Design Expertise: One comment mentioned that only one of the staff members knew how to do nail designs, while others were not skilled in this area. This is a weakness as it limits the options for customers who desire intricate and creative nail designs. The salon could consider providing additional training for its staff to broaden their skills in this aspect.
2. Inconsistent Nail Results: One customer mentioned that their nails did not turn out as they wanted and were not even close to their desired outcome. Although the overall experience was positive, this inconsistency in delivering customer expectations is a weakness for the salon. The staff should strive to ensure that customers are satisfied with their nail services.
3. Gel Polish Issues: One customer mentioned that their gel polish peeled off the next day. This is a weakness as it indicates a lack of durability or proper application techniques. The salon should address this issue to ensure that their gel polish services are long-lasting.
4. Limited Nail Color Options: A customer expressed their dissatisfaction with the fact that the salon only offers acrylic nails, which limits their ability to change their nail color frequently. This is a weakness as it restricts customer choices and may lead to some customers seeking other salons that offer a wider range of nail products and services.
In conclusion, Simply Nails & Spa has several strengths such as friendly staff, good communication, skilled technicians, a variety of services, cleanliness, and long-lasting nails. However, there are also some weaknesses regarding the lack of nail design expertise, inconsistent nail results, issues with gel polish durability, and limited nail color options. By addressing these weaknesses, the salon can further enhance its reputation and customer satisfaction.
Best TL Reviews
First time going to this nail shop, and I liked it. Ginny did my nails. I will definitely be going back. I liked the atmosphere. They actually talked to their customers and barely spoke in their other language. I loved it. It didn't make me feel like they were talking about the customers inside the shop.
They staff was very nice. The man that did my nails very sweet. But my nails were not even close to what I wanted. They are kinda pretty but not what I wanted. He probably would have fixed I just didn't have time
Tracie is the best. She use to do my nails long time ago and I lost track of her when she went to school. She does an amazing job and takes great pride in her work. She is the only one that did dipped nails perfectly. Most people I've been to do not take the time to shape the nail after dipping and I am usually left with misshapen nails. See picture, black nail done by another location, misshapen, lumpy, etc.
Was my first time here and I love love love my nails. The people that work there are super welcoming and friendly. Coming back for sure ????
I’m in love with my nails..tech was very professional and did my nails to perfection
My first time going to this business every one was nice gel polish came off and start peeling the next day I would not recommend them
I love Tracy she is the only one who does the extended nails and they last longer than expected. I don’t mind the 100$ charge she takes her time. I don’t like they only do acrylic cause i like changing my nail color weekly but that’s a me problem. The service is always good. They are very friendly and always have me laughing lol
They're really nice. They do great work. It was clean. Everyone wore masks. Shame only one of the ladies knew how to do designs. The one I had didn't know how. My nails look great but that design would've made it pop.
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Simply Nails & Spa Info
Amenities
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Today
Opening Hours
Monday | 09:00 AM - 06:00 PM |
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Tuesday | 09:00 AM - 06:00 PM |
Wednesday | 09:00 AM - 06:00 PM |
Thursday | 09:00 AM - 06:00 PM |
Friday | 09:00 AM - 06:00 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
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Location
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