Quick Facts About Sassi Frass Salon
Strengths:
1. Skilled stylists: The comments consistently praise the stylists at Sassi Frass Salon for their expertise and talent. Customers appreciate the excellent job done on their haircuts, colors, and styles, mentioning specific stylists by name such as Sonia and Devon. This indicates that the salon employs experienced professionals who are capable of delivering high-quality services.
2. Positive customer experiences: Many of the comments express satisfaction and gratitude towards the salon and its staff. Customers mention that they will definitely be returning, love their new hairstyles, and appreciate the personalized attention they receive. This suggests that Sassi Frass Salon prioritizes customer satisfaction and strives to create a positive experience for every client.
3. Wide range of services: The salon offers various services, including haircuts, styling, hair coloring, and waxing. Customers appreciate the fact that they can get multiple services done in one place, saving them time and effort. This also indicates that the salon caters to different needs and preferences, making it more versatile and appealing to a wider customer base.
4. Expert advice: Some comments highlight the fact that the stylists at Sassi Frass Salon not only listen to their clients' requests but also provide their professional opinions and suggestions. This suggests that the salon values communication and ensures that clients are well-informed about different options and styles. By offering expert advice, the stylists help customers make the best decisions for their hair.
5. Friendly and welcoming atmosphere: Multiple comments mention the positive and laid-back environment at the salon. Customers feel comfortable and enjoy their time spent there, with some even comparing it to hanging out with friends. This indicates that Sassi Frass Salon creates a welcoming and friendly atmosphere that promotes relaxation and enjoyment during the salon experience.
Weaknesses:
1. Inconsistent experiences with certain stylists: One comment mentions a bad experience with a stylist named Nikki, resulting in dark and ashy-looking hair. While this seems to be an isolated incident, it highlights the potential for inconsistent results depending on the stylist. It may be important for the salon to address this issue and ensure that all stylists are trained and experienced in hair coloring to avoid such customer dissatisfaction.
2. Difficulty in booking appointments: One comment expresses frustration with the lack of response when trying to make an appointment. This indicates a potential weakness in the salon's communication or appointment management system. It is crucial for the salon to improve its accessibility and responsiveness to ensure that customers can easily book appointments and receive timely responses.
Overall, the strengths of Sassi Frass Salon lie in the skill and expertise of its stylists, positive customer experiences, wide range of services, expert advice provided, and friendly atmosphere. These strengths contribute to customer satisfaction, loyalty, and a positive salon experience. However, the salon should address the weaknesses mentioned, such as inconsistency in experiences with certain stylists and difficulty in booking appointments, to further enhance its reputation and customer satisfaction.
Best TL Reviews
Sonia did a excellent job fixing my hair and brow wax. Will definitely be back. Great job. Thank you so much.
Had a colt, cut and style. Love it! Highly recommended.
Sonia is amazing! She saved my hair, and made it look beautiful. Thank you soooo very much.
She is y new stylist from now on! Thank you again.
I had a hair color. I am a senior over 62 was blonde took a while to get it there. This is not the first time I had a bad experience with this one particular gal named Nikki. Now my hair is dark ashey looking . Horrible for a lady my age. I have my only grandson's wedding to go to in about a week and 2 days. I am going to see people I have not ever met and people I have not seen in years. I really think she needs to go back to hairstyling school if she is going to be coloring hair . Otherwise the salon is nice.
Devon has been my stylist for years, I always go with mermaid(left), and it lasts me a couple months. This time I wanted to try pink, and she suggested magenta and that it would last longer, and go thru different shades. Wonderful place and people, really laid back.
Love this place. I have been there twice. Once to get my hair cut by Chanelle and my hair looked amazing and she was so sweet. Today my daughter had her hair dyed by Tina and she did an amazing job. We were there for almost 3 hours and it was fun. Tina made it seem like we were there just hanging out with friends. All the people that work there are great .If you are looking for a good priced salon with amazing services come here. I will never use anyone else.
My boyfriend loves getting his hair cut here, but we can never get ahold of them to make an appointment! It always goes to a busy line and asks us to leave a voicemail but we never get a call back!
Devon is the best! I have been going to her for 25 years. She will do exactly what you want and will give her opinion on what she thinks. There have been times that I have told her to do what she thinks will look the best on me....colors or cuts and I have always been pleased.
Sassi Frass Salon Info
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Sunday | Closed |
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