Quick Facts About Beachwood Nails
Beachwood Nails, based on the comments provided, has several strengths and weaknesses. Let's delve into them further:
Strengths:
1. Great atmosphere: The salon is praised for having a pleasant and welcoming environment. Customers feel comfortable and enjoy the overall experience.
2. Talented and attentive staff: Multiple comments highlight the skills, talent, and attentiveness of the staff members at Beachwood Nails. This indicates that they are highly trained and capable of providing quality services.
3. Accommodating to unique requests: Customers appreciate that the salon is open to trying challenging designs and never says no to the designs brought to them. This flexibility and willingness to accommodate specific requests can be seen as a strength.
4. Long-lasting gel manicures: One customer mentioned that their gel manicures stay on for a long time after getting them done at Beachwood Nails. This indicates the quality of the products and techniques used.
5. Quick availability: Several comments mention that it is easy to get an appointment at Beachwood Nails and that they can usually get in quickly. This prompt availability can be seen as a strength for those looking for convenience.
6. Consistent and satisfactory results: Customers consistently mention that they leave the salon with good-looking nails and that their specific design requests are met. This indicates that the salon consistently delivers satisfactory results.
7. Last-minute accommodations: A customer mentioned that Beachwood Nails accommodated their last-minute request for a pedicure without rushing or making them feel bad about the timing. This flexibility and willingness to serve customers even on short notice can be seen as a strength.
Weaknesses:
1. Unfriendly staff: One negative comment suggests that the staff at Beachwood Nails was unfriendly and made the customer feel uncomfortable. This points to a potential weakness in customer service.
2. Nail durability issues: A customer expressed dissatisfaction with their acrylic nails, stating that two nails came off the very next day after getting them done. Additionally, they mentioned having to re-glue nails frequently. This indicates a potential weakness in the salon's application technique or product quality.
3. Owner's unprofessional behavior: Another customer expressed disappointment in the owner's rude and unprofessional behavior. This is a significant weakness as it highlights potential issues with management and customer relations.
4. Poor treatment of loyal customers: A long-time customer mentioned being treated poorly by the owner during recent appointments. This indicates a potential decline in service quality and a lack of appreciation for loyal customers.
In conclusion, Beachwood Nails has strengths in terms of its welcoming atmosphere, talented and attentive staff, flexibility in accommodating unique requests, long-lasting gel manicures, quick availability, consistent results, and last-minute accommodations. However, the salon has weaknesses regarding unfriendly staff, nail durability issues, and poor treatment of customers, particularly by the owner. It is important for the salon to address these weaknesses and improve customer service and experience to ensure customer satisfaction and loyalty.
Best TL Reviews
Fingers crossed I think we found our nail home. I love getting my daughter and my nails done here. Always a great atmosphere, Always clean, and everyone that works here are very talented, nice & attentive. We have never had a bad experience nails or pedi. They fixed the mess another nail place did for my wedding. Also they never say no to the designs we bring them. We definitely recommend Beachwood Nails.
Very friendly staff! My gel
Manicures always stay on very long when I get them done here and they are always up for trying any challenging designs I come in with. I can always get in with them pretty quickly! I have lots of friends and family who use beachwood nails too!
I always walk out this salon with good looking nails. Tom does a really great job with shaping the nail and giving me the exact design that I want. Highly recommend Tom if you want the perfect shaped nails.
VERY unpleased with how unfriendly the staff was. I got a full set of acrylics done,and literally the next day 2 nails came off! When o went on the woman who fixed them made me feel like it was my fault. She proceeded me tell me I shouldn't push on my nails that's why they came off! I'm a week and a half out from having them do e and I've been having to reglue a few nails each day to keep the on. Highly don't recommend this place.*1st Pic for reference..middle finger you can see glue around it from having to reglue it so often.*2nd pic you can see it's a completely different nail on middle finger because the original popped off ,and I can't find it.
**I really don't like to post down on any business,but this is just so unacceptable to have paid so much to have to look a hot mess the next day after being done
I love my people here. They always do amazing with my nails and we have a great time catching up on how big our kids are getting. Plus when it give them the challange of a design they never disappointed.
I finally had the chance to get a last minute pedicure before leaving in the morning on a weekend trip. I looked at the local salons to see what time they were open until. I drove over to Beachwood Nails because it said they were open til 7:30. Not only did they accommodate my last minute request for a pedicure, they did not in any way rush or make me feel badly for walking in at 6:15 pm. My pedicure was thorough and complete! I left there a little after 7 pm with pretty toes and smooth feet. I HIGHLY recommend Beachwood Nails and can't wait to go back!
I’ve been searching for a good place since my last place changed ownership recently. First experience here today was absolutely amazing. Kao was such a nice man, he did an absolutely AMAZING job on my gel manicure. He was gentle, meticulous and cleaned up my cuticles better than any manicure I have ever had. He was so friendly and he even put a pillow on my chair as I sat down to make sure I was comfortable, it was so cute! Looking forward to going again in two weeks!
I have been a loyal customer for over 7 years and just recently have been treated poorly by the owner Cora , very rude and unprofessional. She was always so friendly and warm and the last two appointments I had her whole demeanor has changed in a big enough way were i felt almost uncomfortable being there not to mention spending my money there . I called for my next appointment thinking maybe she is just going through something and she cut me off to just tell me no while I was talking so unfortunately I will no longer spend my money somewhere to be treated poorly !
What’s even more upsetting is after writing this review I received two phone calls back to back and saw her response on here. Clearly you didn’t read my review because if you did it had nothing to do with not getting an appointment that’s never been an issue for me ,it has to do with your recent rude treatment of clients and uncomfortable atmosphere . Your response and aggressive phone calls only proves my point further ! Very unprofessional and very disappointing !
Place Pictures
Beachwood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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