Quick Facts About V.I.P Nails & Spa
V.I.P Nails & Spa has received a mix of positive and negative comments, which can be used to identify its strengths and weaknesses.
One of the main strengths of V.I.P Nails & Spa is the level of customer satisfaction. Several customers have expressed their happiness with the service they received, praising the staff for their professionalism, friendliness, and attention to detail. They were particularly impressed with the quality of the nail designs and the skill of the technicians. This indicates that the salon has well-trained and talented staff who strive to meet the expectations of their customers.
Another strength highlighted in the comments is the cleanliness and hygiene of the salon. Multiple customers have mentioned the importance of proper cleaning methods, and they were pleased with the high standards maintained at V.I.P Nails & Spa. This demonstrates that the salon prioritizes the health and well-being of its customers by following appropriate hygiene practices.
Furthermore, the positive reviews indicate that V.I.P Nails & Spa provides a welcoming and relaxing atmosphere. Many customers felt comfortable and at ease during their visit, which contributed to an enjoyable experience. This suggests that the salon values customer satisfaction and aims to create a pleasant environment for its clients.
However, there are also some weaknesses identified in the comments. One recurring issue is the inconsistency in quality and technique among the technicians. While some customers were highly satisfied with their services, others had negative experiences. For instance, one customer complained about the poor quality of their gel extensions, stating that they were thick and improperly shaped. Additionally, another customer had their nail extensions forcefully removed, resulting in damage to their nails. These incidents indicate a lack of consistency in the skills and techniques employed by the salon's technicians.
Another weakness highlighted in one comment is the limited availability of certain services. One customer mentioned that they wanted their nail extensions to be soaked off but were informed that the salon did not have time for it. This suggests that the salon may face difficulties in managing and accommodating customer requests, leading to possible dissatisfaction.
In conclusion, V.I.P Nails & Spa has notable strengths such as high levels of customer satisfaction, emphasis on cleanliness and hygiene, and a welcoming atmosphere. However, there are also areas for improvement, including the need for consistency in service quality and addressing limitations in service availability. By addressing these weaknesses, V.I.P Nails & Spa has the potential to enhance its reputation and further satisfy its customers.
Best TL Reviews
Almost 45-years old and just had my first pedicure at VIP Nails about 2-weeks ago now. I’m a SCUBA instructor, so I figured I’d have some fun with it and get dive flags painted on. The customers on the dive boat love em. I’ve had a few even want to take pictures of them. They’ve made for some great conversation starters. Not sure what my next design will be, but I definitely plan on making pedicures a regular thing now. Thanks to the staff who made me feel welcomed and help me through my first time.
Thanks again for the recent rainbow ???? toes!
I got gel extensions from here, a guy did them and he made them super thick and didn’t shape them at all. I went back 2 weeks after to have them removed and they ripped my nail extensions off. The person removing them took nail clippers under the gel and pried the gel off my nails. Not only was this excruciating, but she damaged my nails. I wanted them to be soaked off but she didn’t have time so she just ripped them off and didn’t stop when I said it hurt and pulled my hand away. Extensions aren’t good for your nails but there’s better ways to remove them.
I walked into V.I.P. for a fill on a set I got done somewhere else (never again). My set here came out looking better than it did the first time, even fixed my shape! Could not be happier with the results. Very professional staff and relaxing atmosphere. Highly recommend.
Tony did an amazing job!! I have had so many compliments on my nails. He so very professional, nice and make great suggestions. Recommend highly!
Vivian did an amazing job! I’m new to Maui and need a regular spot. I found it! Very sweet artist and she paid attention to detail. Looking forward to making this my go-to spot!
I was vacationing close by and broke a nail. Looked at some local places and this one was closest with the best reviews. Good thing I went because they were awesome! The owner got me in within a hour or so of my call and although they were busy got my nails soaked off while they finished a pedicure and did my dip nails to perfection. I am not on Maui often as my son goes to school on Oahu but I will be sure to book an appointment here next time we come. My neighbor in Seattle owns a nail salon and I feel like I was at "home" in the same way with this family owned business. If you are not sure whether to book her or not, do it. Highly recommend!
Great job !! Would recommend going here . I have been going here for 6 months. The hygiene at this salon is better than the other 4 in the area. Be careful who you go to. Not all salons in Kihei are using proper cleaning methods. I learned the hard way.
Tony did great!! His very thorough and detailed! Love my nails
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V.I.P Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:30 AM - 06:00 PM |
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| Tuesday | 08:30 AM - 06:00 PM |
| Wednesday | 08:30 AM - 06:00 PM |
| Thursday | 08:30 AM - 06:00 PM |
| Friday | 08:30 AM - 06:00 PM |
| Saturday | 08:30 AM - 06:00 PM |
| Sunday | 08:30 AM - 05:00 PM |
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