Vicki Nails

+1 269-324-1488

7628 S Westnedge Ave, Portage, MI 49002 United States of America

Open Today: -

Quick Facts About Vicki Nails

Vicki Nails Place is a nail salon in Portage that has received mixed reviews from customers. While some customers have had positive experiences and praised the salon for its friendly and talented staff, others have had negative experiences and criticized the quality of the work done by the owners.

One of the strengths of Vicki Nails Place is its friendly and accommodating staff. Many customers have mentioned how kind and inviting the owners are and how they ensure that customers have a great experience at the salon. The staff also takes the time to communicate and engage with customers, making them feel valued and appreciated. This personal touch is appreciated by many customers and contributes to the positive atmosphere of the salon.

Another strength of the salon is the durability of their nail services. Several customers have mentioned that their gel nails lasted a long time without breaking, cracking, or chipping. This indicates that the salon uses high-quality products and takes care in the application process. The durability of the nails is especially important for customers who have jobs that are rough on their nails.

Additionally, some customers have praised the nail art done by Tiffany, one of the staff members at Vicki Nails Place. This suggests that the salon has talented technicians who can cater to customers' preferences and provide unique and beautiful designs. Nail art is a popular trend, and having a skilled nail artist can attract customers who are looking for personalized and creative designs.

However, the salon also has some weaknesses that have been highlighted in the comments. One recurring issue is the quality of the nail services provided by the owners. Multiple customers have complained about uneven, crooked, or randomly shaped nails. This indicates a lack of attention to detail and a failure to meet customer expectations. Additionally, one customer mentioned that the owner herself did their nails and acknowledged their displeasure. This raises concerns about the overall skill level of the owners and their ability to consistently provide high-quality work.

Another weakness brought up by a customer is the limited color selection. Although the salon is praised for its friendly environment, this customer mentioned that there were mainly red colors available. This lack of variety can be a disadvantage for customers who prefer a wider range of colors and designs.

A notable concern raised in one comment is the potential discrimination experienced by customers of color. This customer felt that they were treated differently due to their ethnicity and that the husband of the owner seemed racist. Discrimination should never be tolerated in any establishment, and this incident reflects poorly on Vicki Nails Place's commitment to inclusivity and equal treatment.

In conclusion, Vicki Nails Place has strengths in terms of its friendly staff, durability of nail services, and the talent of certain nail technicians. However, the salon also has weaknesses related to the quality of work done by the owners, limited color selection, and potential discrimination experienced by customers of color. These weaknesses need to be addressed in order for the salon to improve its overall reputation and customer satisfaction.

Best TL Reviews

This is the BEST nail salon in Portage! Every time I come the owners are super nice and I've never left unhappy. Here's an example of the amazing quality of work they provide.

The first time coming here it was ok, they messed my girls nails up didn't really try artistically the lines were all non symmetrical. So we came back paid for them to fix it, 20 not 25 which is the regular price. I'm thinking to myself it should have been free still paid. Third time around at this place they have to pedicures going and thats what we want, so we ask how long they tell us a 1 and 1/2 . So we come back 10 minutes early, and this nice lady walks in after. They help her and make us wait still, my only thoughts are we are definitely the only people of color who come here. The lady looks at her husband point to us indicating that we were next. He shakes his head speaks in his language an continuously makes us wait. The wife is nice the husband seems a little racist. So if you have any children of color wouldn't suggest this place.

Love this place. They are so sweet and they do such an amazing job. Love my nails. Thank you guys????

Nick and Tiffany are great , Tiffany does beautiful nail art.I love this place.

I have been very impressed. They were friendly and inviting. I loved the cat eye color selection and recommendations. I got my first set of gel nails done and 3 weeks later had them filled. I tend to be rough on my nails due to the nature of my jobs, but none broke, cracked, or chipped! I took my son in and they were fantastic, talking with him while doing his nails too. I will definitely be coming back!!

I never leave disappointed. Talented and friendly staff.

I will never go anywhere else in Portage/Kalamazoo to get my nails done again! I can't believe I worked next door for so long without going to Vicki Nails. Amazing service; the owners are so kind and accommodating. They are genuinely interested in their customers and make sure they have a great experience. My nails look absolutely amazing - exactly what I wanted. Thank you !!

Went in because of high ratings. Super friendly and inviting, not much of a color selection just mainly reds, Asked for a full set in the shape of coffin just not super long. When all said and done some are crooked, some are random shaped, some are squared, some are super thick others are thin, some are thick in spots thin in others. Overall it has been the absolute worst set of nails ive ever been given and it was the owner that did my nails, how on earth did they think it was quality work and let a customer leave like that, she knew i was upset because she kept looking at my face of horror. Needless to say I wont ever be going back. If i can post a pic id love to show the final work of art ???? (pic has been added)