Quick Facts About Spa Nails
Spa Nails place has received predominantly positive feedback from customers, with praise for their talented staff, relaxing atmosphere, attention to detail, and reasonable prices. However, there are also a few comments mentioning the need for improvement in certain areas. Overall, the strengths and weaknesses of Spa Nails can be summarized as follows:
Strengths:
1. Talented Staff: Multiple customers praised the nail technicians at Spa Nails for their skill and execution of requested designs. Nikki and Cindy received specific mentions of being talented and detail-oriented. This indicates a high level of expertise among the staff.
2. Welcoming and Relaxing Environment: Several customers mentioned the peaceful and relaxing atmosphere at Spa Nails. This is attributed to the friendly and kind employees, creating a positive experience for customers.
3. Patience and Customer Service: The staff at Spa Nails were commended for their patience and willingness to accommodate customers' preferences. Lee was specifically mentioned as being patient with indecisive customers. This indicates a high level of customer service and satisfaction.
4. Cleanliness: Customers mentioned that Spa Nails is clean and hygienic, which is essential for maintaining a safe and comfortable environment for customers.
Weaknesses:
1. Inconsistent Technicians: While most customers expressed satisfaction with their experience, some mentioned that the quality of service varied depending on the technician. This suggests that there may be inconsistency in skill or attention to detail among the staff.
2. Inadequate Hand Care: One customer mentioned that their hands were left cracked after a manicure. This indicates that there may be a need for improvement in the hand care routine during services.
3. Limited Small Talk: Though some customers appreciated not engaging in forced conversation, one comment indicated that there was a lack of interpersonal interaction with the staff. While personal preferences may differ, it is important to strike a balance in customer engagement.
4. Varying Foot Care Experience: While customers generally praised the pedicures at Spa Nails, one comment mentioned that the quality of technicians can vary. This suggests that there may be a need for further training or consistency in foot care services.
In conclusion, Spa Nails place has several strengths, including talented staff, a welcoming environment, patience, and good customer service. However, there are a few areas that could benefit from improvement, such as consistency among technicians, hand care, customer engagement, and foot care quality. By addressing these weaknesses, Spa Nails can further enhance its reputation and continue to provide excellent services to its customers.
Best TL Reviews
I showed Nikki a picture of how I wanted my nails done and she executed it PERFECTLY! She asked multiple times if I liked what she had done so far to make sure it was what I wanted. The environment is very welcoming and relaxing, and the employees are so kind. I definitely recommend going to spa nails! Also Nikki is the lady if you’re looking for nail art!
Absolutely love this place!! It’s my go-to! Lee is so patient with my indecisiveness and is so talented. All the staff are sweet and great at what they do! It’s clean and has a relaxing atmosphere.
Today was my first time in. Nikki was fantastic, all the girls were nice. She took her time to make sure the design I wanted was perfect! I'll definitely be doing back ????
Love this place ! They don’t try to have small talk if you don’t want to haha and they do a great job ... also fair price , usually get gel nail polish and they only charge you $20 for that :)
Awesome Mani Pedi!!! Love how they use wax at the end. Ask for Emmy she was so sweet took her time! My hands very cracked after moving from florida!
I love the pedicures here. I highly recommend the pearl package. It is worth the money. The sugar scrub is wonderful, and I really enjoy the massage with the ss. The pearl also includes the wax and hot stone massage. I always do the French tip and have been very pleased with the results. Some of the technicians are better than others, but I am always pleased with the experience. They even make my deformed feet look good.
Cindy is so detailed on her work & very kind. Appreciated the time she put into my nails! ????
This was the best manicure I have ever had. The hand massage was amazing and my nails look amazing! Cindy took very good care of me and I immediately booked my next manicure with her. I highly recommend this place. Very clean and peaceful. Thanknyou!
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Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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