Quick Facts About Angel's Nail
Strengths:
1. Don's attention to detail: Multiple customers mention that Don, one of the nail technicians, is very detailed in his work. He takes his time and ensures that the nails are done to the customer's satisfaction.
2. Speed and efficiency: Some reviewers appreciate the fact that Don is able to complete the nail service relatively quickly. This is important for customers who are looking for affordable nails but also want a timely service.
3. Affordable prices: Several customers mention that Angel's Nail place offers affordable prices. This makes it an attractive option for individuals looking for quality nail services without breaking the bank.
4. Knowledgeable and experienced staff: Don is described as having a lot of knowledge in his profession. His expertise and experience make customers feel confident in the service they receive.
5. Excellent customer service: Some customers mention positive interactions with the staff at Angel's Nail place. They describe the employees as sweet, polite, and welcoming, creating a pleasant atmosphere for customers. The salon is also noted to offer complimentary cold water to customers while they wait.
6. Wide range of services and technicians: The salon has multiple technicians available, ensuring that there is minimal wait time for appointments. They offer services such as gel overlays, acrylic fill, and gel color, catering to different customer preferences.
Weaknesses:
1. Inconsistent quality: While most customers praise the expertise of Don, there are a few negative reviews that mention issues with the quality of the service. One customer states that a couple of nails were cut below the quick and still hurt after a week. This suggests that the salon may have inconsistency in the quality of their work.
2. Rude and unprofessional staff: One customer mentions a negative experience with a younger male employee. The customer notes that the employee's attitude was terrible and that he provided a rushed and crooked manicure. This suggests that there may be variations in the professionalism and attitude of the staff.
3. Poor time management: A customer recounts a negative experience where they had to wait for an extended period of time for their nail service to be completed. The customer had to leave without their nails being finished and felt that the salon did not prioritize their appointment. This indicates a lack of efficient time management and customer prioritization.
4. Negative impression from employees: The same customer who experienced poor time management also mentions feeling a negative impression from the younger male employee. This suggests that the behavior of the staff may negatively impact the overall impression of the salon.
5. Lack of customer satisfaction: The customer who experienced the poor time management and unfinished nails states that they will not return to the salon. This indicates a lack of customer satisfaction and potential loss of repeat business.
In conclusion, Angel's Nail place has several strengths, such as attention to detail, efficient service, affordability, knowledgeable staff, and excellent customer service. However, there are weaknesses related to inconsistent quality, rude staff, poor time management, negative employee impressions, and customer dissatisfaction. These weaknesses should be addressed in order to improve the overall customer experience and retain and attract new customers.
Best TL Reviews
I have been coming here for years. Don does my nails, and I like his style. He is very detailed and he gets its done pretty fast. I would definitely recommend to anyone looking for affordable nails that look good.
I went here last week to get a full set with gel overlay. Don did my nails and let me just say he is the best in the business!!! Very happy, overjoyed and impressed with the job he did for me. Worth every penny!!!!! Awesome service with a smile and lots of knowledge in his profession. Recommend highly!!!!
I went in for acrylic fill and gel color. The last place I had gone didnt do such a great job. Once walking in we were greated and helped. We came in 30 minutes after opening but women were already getting pedicures . kim was great . She fixed issues I had with my nails without me bringing them up. She did a beautiful job I'll be going back to her.
I have been having my nails done for over 5 years and been to various salons from Del Mar to Chula Vista. Don is the best artist hands down that I have ever had my nails done by. His job is perfect every time! I'm so happy to finally find someone who gets it perfect every time! He also does my daughter and granddaughters nails. Perfect artist every time.
New owners, they took the salon over about a 10 months ago. Wonderful, sweet, polite customer services. They greeted u with smiles and sat you down with a nice cold bottle of water while you wait. Got myself a lengthy pedicure and they finished with hot stones. Also got my nails done by Don, he did my full set that looked so beautifully that i've never had one before. Definitely telling all my friends to come here. They have many technicians so the wait is not bad at all. Totally recommended.
A couple of nails were cut below the quick and are still hurt even though it was a week ago.
The lady was very sweet on the phone. When I got there a younger man came out from the back and his attitude was terrible. He worked there but I don't know his status. He was very rude to the sweet lady also working there and I didn't get a good feeling from him. He did my manicure and is was a total rush job and was crooked. My husband didn't do his pedicure because of the impression the young man gave us. Never going there again!
The place sucks. I got there at 9:30 a.m. today a Sunday morning for a pedicure and a routine nails fill. One of the girls started my nails. Then, she asked me to move to the pedicure spa and said she would finish my nails later. The same girl started doing the nails of another customer. I thought that she would continue with my nails once my pedicure was done, but that was not the case. After I had waited for more than half an hour since my pedicure had been completed, none of the girls were available to complete my nail job. At that time (11:10 am.) I had ran out of time and could no longer wait. I paid (full price for the nail fill - even though the job was only half way done) and left the place. I will never go back to that place. I live only a few blocks from this place and I support the local businesses. However, next time, I will rather drive and go somewhere else than going back to this place. Customer service is terrible. You do not abandon a customer to attend another customer because you will lose a customer.
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Angel's Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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