Le's Beauty & Nail

+1 617-876-9988

480 Cambridge St, Cambridge, MA 02141 United States of America

Open Today: -

Quick Facts About Le's Beauty & Nail

Le's Beauty & Nail place has received several positive comments, highlighting their strengths. These strengths include the team's excellent work and attention to detail, their high-quality service, and the friendly and welcoming salon environment. Customers have also praised the long-lasting results of their gel manicures and express their satisfaction with their nails and lashes.

One strength of Le's Beauty & Nail place that is repeatedly mentioned is the team's excellent work. Customers appreciate the time and effort the team puts into doing their nails right. This attention to detail ensures that customers are satisfied with the end result and have long-lasting manicures. Additionally, the team is described as gentle, ensuring that customers feel comfortable during their services.

Another strength of Le's Beauty & Nail place is the quality of their service. Multiple comments express satisfaction with the high-quality service received. Customers mention that their gel manicures have held up for three or more weeks, which indicates the durability and longevity of their work. This quality service is a major draw for customers who value long-lasting results.

The salon environment is also mentioned as a strength. Customers describe the salon as friendly, comfortable, and pretty. This positive atmosphere contributes to a pleasant experience for customers and makes them feel welcome and relaxed. The welcoming environment, along with the team's kind and friendly demeanor, adds to the overall positive experience of visiting Le's Beauty & Nail place.

In terms of weaknesses, one comment highlights a poor experience with customer service. The customer had initially scheduled an appointment for a gel pedicure at 1:30 pm but was pushed to come in at 1:00 pm. Despite arriving early, the customer had to wait until 1:30 pm for their pedicure to start. This experience resulted in a waste of their time and was seen as disrespectful. It is important for businesses to respect their customers' time and provide efficient and timely service.

Another comment mentions a credit limit for payment, which could be seen as a weakness for some customers. The salon accepts credit but has a $30 limit, which may inconvenience customers who prefer to pay with credit or do not have enough cash on them. This limitation could potentially discourage some customers from returning if they prefer to pay with credit or do not carry large amounts of cash.

Overall, Le's Beauty & Nail place has several strengths, including their excellent work, high-quality service, and friendly salon environment. However, there are also areas for improvement, such as addressing issues with customer service and providing more flexible payment options. By addressing these weaknesses, Le's Beauty & Nail place can continue to build on their strengths and provide an even better experience for their customers.

Best TL Reviews

I’ve been here twice now for dip powder and I’ll definitely continue to come back! The team does excellent work here and really takes time to do your nails right. This area of Cambridge has a lot of nail places but this is the best one by far!

I like my classic lashes, and I think the service was really fast. I appreciate how they squeezed me in for graduation (got so many compliments, but my picture is low res). Save 10% 2h3n you pay with cash too!

Very high-quality service and amazing attention to detail! My gel manicure has now held up for 3+ weeks, so I'm very impressed and satisfied. The salon environment is friendly, comfortable, and pretty. Everyone there is genuinely kind and welcoming.

I called and asked for an appointment for a gel pedicure at 1:30pm. They pushed me to come in at 1:00pm. They didn’t start my pedicure until 1:30pm. Big waste of time when I moved my schedule around and rushed to come here earlier. Disrespectful of my time and poor customer service to have me wait around for 30 minutes when I had originally asked to come in at 1:30pm. Plenty of other nail salons on the block, I’d avoid this one. Pedicure was fine.

Nothing is perfect. But when things aren't going well for you, you can trust these guys will give a perfect manicure! They are very gentle and detailed oriented. I never left this salon unsatisfied. Quality there is always garanteed when it comes to nails.

I LOVE this place. I’ve lived in Boston 15 years and so far this is the best nail place I’ve been to. They do an amazing job every time I get my nails or lashes done.

They have a coupon on Groupon for $9 only a limited time. I got my brows done and a nice quick manicure. People were nice. They accept credit but it's a $30 limit which was kind of a bummer thank God I had cash on me. Good job all around I will go back. Back again at my favorite place and does the shop look amazing they are stepping up their game. It’s definitely my go to for brows and hands.

Got my lashes done today. I didn't catch her name, but the lady that did them was very nice! She took time after it was done to revise her work which was important! I am very happy with the results!