Ddream Nails & Spa

+1 402-891-4250

4975 S 155th St, Omaha, NE 68137 United States of America

Open Today: -

Quick Facts About Ddream Nails & Spa

Ddream Nails & Spa has received both positive and negative feedback from customers. By examining the comments, we can identify the strengths and weaknesses of the place.

Starting with the strengths, many customers have expressed their satisfaction with the overall experience at Ddream Nails & Spa. Customers appreciate the amazing staff, specifically mentioning individuals like Dee, V, and Kenny. These staff members are praised for their skills, friendliness, and helpfulness. Positive comments also highlight the good quality of the nail work, with customers mentioning that their nails always turn out wonderful. Ddream Nails & Spa is acknowledged as the go-to nail salon for many customers who have been visiting for a long time and have no plans of going elsewhere. The salon is also praised for its comfortable chairs and a wide variety of colors to choose from, enhancing the overall experience.

Another strength mentioned by customers is the range of services offered at Ddream Nails & Spa. Customers report getting various services like nails, eyebrow waxing, pedicures, and massages. The staff is commended for their ability to explain and suggest services to customers, ensuring they understand what is available and select options that best suit their needs. Additionally, the pricing at Ddream Nails & Spa is praised as being reasonable and affordable, attracting customers who appreciate the value for their money.

Moving on to the weaknesses, a significant complaint raised by multiple customers is a lack of consistency in service quality. While some customers have had positive experiences with certain staff members, others have had negative experiences with different individuals. This inconsistency suggests that the quality of service received may depend on the specific staff member assigned. Complaints have been made about staff members being rough with customers' hands and nails, causing pain or discomfort. One customer even mentioned a language barrier issue, expressing frustration with a non-English speaking nail technician who did not follow proper procedures.

Hygiene and sanitation are also flagged as weaknesses. One customer shared a horrifying experience of a nail technician attempting to remove gel polish by pulling it off with a sharp cuticle nipper, rather than using acetone. The customer expressed concern about unsanitary practices, possible injuries to the nails, and a lack of proper licensing being displayed. This customer has filed a complaint with the state board, indicating serious issues with the salon's practices.

Another weakness mentioned is the rushed and stressful atmosphere during certain services. One customer felt that their pedicure experience was uncomfortable and not relaxing due to the technician's rushed behavior.

In summary, the strengths of Ddream Nails & Spa include the amazing staff, excellent nail quality, a wide range of services, reasonable pricing, and comfortable amenities. However, weaknesses include inconsistency in service quality, potential communication issues, unsanitary practices, and rushed experiences during some services. These weaknesses should be addressed by the management in order to improve the overall customer experience and reputation of the salon.

Best TL Reviews

Lady doing Pedi acted super rushed, like in a race. Water cold, didn't use cuticle remover cream...nightmare outcome because of this.... Got cut twice, painful. Pedi was stressful, not relaxing. First time here, not a great experience.

This nail spa is AMAZING!!! Went in to see Dee today ????????Her and V are the best!!!!!! I will never, ever go to another nail salon again. No words to describe how amazing the staff is and how wonderful my nails always come out!!

I've been here twice and have enjoyed my experiences both times. They are kind and give amazing pedicures! It's not super close to my house, but it's worth the drive! Comfy chairs and amazing colors to pick from.

I've been coming to Ddream nails for almost a year now, possibly more, and I couldn't be happier. This has been my go-to nail place for sooo long and I don't plan on going anywhere else! I would like to mention, however, that your experience absolutely will vary depending on who does your nails. For example, my personal favorite is #7. She is so very kind and gentle. I always make my appointments with her. #9, however, is very rough with your hands and nails. Overall, though, most of the staff does a very nice job and I couldn't be more pleased! I never plan on going anywhere else. I highly recommend. I definitely think this is the best nail place in Omaha.

Dee (the owner) did my nails she did an amazing job, she was also super sweet. This is definitely my new go to nail salon!

I did shellac acrylic with designs on all of my nails and they look AMAZING!! My nail tech was Kenny and he was by far the nicest and most helpful nail tech i’ve ever met. I showed him a pic of what I wanted and he searched the entire building to help me find the color I was happy with. It was $55 for all of this and it was well worth it!!

I just left dDream Nails . What a wonderful place! I have been visiting dDream Nails for 10 years, along with my daughter in law and grand daughter. I get several services. Nails, eye brow wax, pedicure, and message. Everyone is so helpful, and they do the best job of explaining all services available! Now you can't just walk in and ask for the cheapest service and have them understand what you want!! I have had many years of suffering from ingrown toe nails, and Dee's staff carefully took time to correct this for me! I love this place, and you will be thrilled with whatever service they do for you!! They're pricing is the best and the salon is gorgeous!!

The WORST nail salon experience of my life. I went in for a pedicure. I had gel on my toes- and rather than soaking the gel off with acetone- like you’re suppose to- the non English speaking “nail tech” went straight at my toes with a sharp cuticle nipper. She just started pulling the gel off of my big toe!!! I pulled my foot away and told her “NO”- use acetone and soak it off. She smiled and nodded “yes” and went right back to what she was doing. I literally reached over and picked up the acetone and handed it to her. She POURED it over my toes and put a towel over it. I’m horrified at this point- I tried to remain calm- I was with my sister and daughter and didn’t want to upset them by jumping up and leaving. Which is what I should have done. Just when you thought it couldn’t get any worse- when she took out the nail clippers, she had to tap the clipper to get the existing toe nail that was still in it from a previous customer to come out. The experience was horrendous. No licenses were posted, nobody spoke English- and speaking as a former nail tech and now spa director at a major resort spa in California- I have to tell you to RUN from this place. I have filed a complaint with the state board of Nebraska. Unsanitary. Dangerous, tearing away layers of your finger and toe nails instead of doing it the right way. This place shouldn’t be in business.