Chi Nails

+1 510-283-5905

1554 Fitzgerald Dr, Pinole, CA 94564 United States of America

Open Today: -

Quick Facts About Chi Nails

Chi Nails has several strengths based on the comments provided. Firstly, the customer service at Chi Nails is highly praised by multiple customers. They have experienced excellent service and have been impressed by the employees' positive and calming energy. The workers take their time and pay attention to details, ensuring that customers are satisfied with the final result. This commitment to customer satisfaction is seen as a strength of Chi Nails.

Another strength highlighted in the comments is the affordability of the services provided. One customer mentioned that Chi Nails charged them less than other places for a full set with design. This suggests that the salon offers competitive prices, making it an attractive option for customers seeking quality services at a reasonable cost.

The quality of the nails done at Chi Nails is also highlighted as a strength. One customer mentioned that their stiletto nails lasted a whole month, indicating that the salon does a good job in terms of durability. Additionally, the beautiful designs of the nails and the skill of the nail technicians were commended by several customers. This suggests that Chi Nails has talented and skilled professionals who are capable of producing impressive nail designs.

The positive reviews of the customer service and nail quality contribute to Chi Nails' reputation as one of the best nail shops in Reno. The salon seems to have a loyal customer base, as one individual mentioned that they always get their nails done at Chi Nails and are consistently satisfied. This suggests that the salon has built a positive reputation among its customers.

However, there are also weaknesses identified in the comments. One customer had a negative experience with Chi Nails. They had made an appointment but when they arrived, the salon did not have their appointment recorded. Additionally, the quality of the service they received was subpar. The customer mentioned that their nails were filed harshly, there was leftover glue, and the acrylic was not filed properly. These issues resulted in fat and bumpy-looking nails, as well as dents that lasted for two months. This negative experience highlights a weakness in Chi Nails' organizational skills and the quality of service provided in this particular instance.

It is important to note that this negative comment is an isolated incident among several positive reviews. However, it is still valuable feedback for Chi Nails to address and improve upon.

In conclusion, Chi Nails has several strengths including excellent customer service, a positive and calming work environment, affordability, and talented nail technicians. These strengths contribute to the salon's positive reputation. However, there is also a weakness highlighted in one comment, indicating a need for improvement in terms of organizational skills and quality of service. Overall, Chi Nails seems to be a reputable and popular nail salon, but there is always room for growth and improvement.

Best TL Reviews

the customer service that I've received here is excellent , the energy in the work space was very calming and positive and so were the workers. While getting my nails done the person was being very persistent with the details on each hand and took their time to finish. 10/10 recommend

I went on a Thursday afternoon as a walk-in and they were happy to take me. I got a full set done with design and they charged me less than they would have at any other place and they did better service than any other place has done for me. The design came out beautiful as you can see and I will definitely go back.

I always get my nails done here and they never disappoint. I love the service and all the people here! One of the best nail shops in Reno???? I always get my nails done by Ni & I love them!!

I’m so obsessed with this place. My first . They do the best stiletto nails. Mine lasted a whole month. experience was amazing &humble

I had already made an appointment on the phone and gave them the timing, when I walked in they didn’t even have me written down..?? I asked for a simple design, came out absolutely horrible. They filed my nails harshly, there was still glue from the flimsy tips they applied on me, the acrylic wasn’t even filed properly it was done so poorly to the point where my nails looked fat and bumpy. They filed my nails so harshly that I had DENTS in my nails for 2 months straight. If you want to get your nails done here don’t I’m 15 and I know what it’s like to get nice nails done but this was horrible

I walked in with a picture from Instagram and pearl understood the assignment lol she has the sweetest personality and wonderful energy she treated me with care love their customer service skill’s definitely have a new client !

Amazing job and amazing nail technician! Very kind and very professional service. Highly recommend!

Chi and Pearl are amazing!!! They are such genuine and wonderful people and amazing artists! I love going in now with a rough theme - summer or Halloween and a price range and they do the most beautiful designs!!! They always knock it out of the park and I always get tons of complements on my nails and they last for weeks! No more of nails chipping off in a week or two. This is by far the best nail salon in the east Bay Area! My BFF takes her 89 yr. Old dad there for a pedicure every couple of months and they are so gentle and accomidating with his physical disability and he raves about them to all of his caregivers.