HIGHLAND BARBERS

+1 508-617-9603

278 New Boston Rd, Fall River, MA 02720 United States of America

Open Today: -

Quick Facts About HIGHLAND BARBERS

HIGHLAND BARBERS has several strengths, based on the comments provided. Firstly, the barbershop is praised for its skilled and talented barbers who provide great haircuts. Customers specifically mentioned Anthony, Kevin, and Adam as being excellent barbers who deliver high-quality services. This indicates that the shop has a team of barber professionals who are well-regarded by their customers.

Another notable strength is the barbershop's convenient walk-in service. Customers appreciate the fact that they can visit without making an appointment and still expect a minimal wait time. This flexibility in scheduling allows for a more convenient and efficient experience for customers, which is likely to attract more clients in the future.

The reasonable prices are also mentioned as a strength. Customers appreciate that they are not overcharged for the services provided. This helps to foster a positive and affordable experience for clients, which can lead to customer loyalty and word-of-mouth recommendations.

The use of cash-only payment is seen as a strength by some customers. Although this may not be the preferred method of payment for everyone, it can have benefits for the business. By accepting only cash, the barbershop may avoid credit card processing fees, which can save them money in the long run.

Additionally, the positive feedback on the barbers' professionalism and customer service skills is a strength. Customers remark on the politeness and professionalism of the staff, which contributes to a pleasant and enjoyable atmosphere. This kind of positive customer service can lead to repeat business and positive online reviews, further building the reputation of the barbershop.

On the other hand, there are a few weaknesses mentioned in the comments. One customer complained about a negative experience with the shaping of their beard. This indicates that there may be inconsistencies in the quality of services provided, particularly when it comes to specific requests and attention to detail. It is essential for the barbershop to address such concerns and ensure that all barbers are attentive to customer requests.

Another weakness that was mentioned is the inconvenience of the cash-only payment policy. While some customers may not mind, others find it inconvenient to have to make a trip to an ATM just to pay for their services. This could potentially limit the barbershop's customer base and deter those who prefer the convenience of card payments.

In conclusion, HIGHLAND BARBERS has several strengths that contribute to its positive reputation. These include skilled barbers, convenient walk-in service, reasonable prices, and positive customer service experiences. However, there are a few weaknesses, such as inconsistencies in service quality and the cash-only payment policy, which the barbershop should address to ensure a consistently positive customer experience.

Best TL Reviews

Great men's haircut by Anthony. Fully recommend. After years of my using a national chain, finally decided now will go here each time for haircut to shop and support local.

First time customer. 5 p.m. arrival. Walk-in. No appointment. Cash-only outfit. Had to walk to a nearby ATM. Minimum wait. Kevin did me right. A real artist. Pride in work. Reasonable price. Excellent experience. Will return.

Excellent service. I see adam for my cuts.

I ask for my beard to be shaped and the length left ALONE. BUT WHAT HAPPENS. MY BEARD GETS BUTCHER, ABSOLUTLEY BUTCHERED, instead of shaping it and keeping the length like I had asked and explained, he cuts it completely off. He didn’t listen to what I asked him, did it the way he wanted to and only cared about how he wanted to do it. If you don't know how to shape a Breard then don't say you know how to shape a beard. Only paid because I was so mad, I just wanted to leave and forget this awful experience. Wanted to give a zero but google wouldn't let me. GO ANYWHERE ELSE

Been going to Anthony for a while now, very professional , polite and absolutely amazing work every single time, also cut my 6 year old little brother and he awesome with kids 100/10 every time

Went in for a haircut and got so much more. Adam was a constant professional who knew exactly what to do, even though I wasn't sure what I wanted. The frosting on the cake was the warm shaving cream with a real razor shave of side burns and neck. Never, never have I had that kind of service. Highly recommended. Definitely going back.

Great experience all around. Great haircut. I have mixed hair which can be tricky to cut but Nelson did a great job. Hair, beard everything comes out perfect .

Keep up the great job boys!

Best Shop in the area! They do accept appointments or walkins! As being a regular, I must say all 3 barbers are some of the best in the city. Stop by and give them a shot, you won't be disappointed! Might even see your local guide there! ????