Quick Facts About Nail Envious
Nail Envious is a nail salon that has received both positive and negative feedback from customers. In order to thoroughly analyze the strengths and weaknesses of the salon, we will examine the comments provided.
Starting with the strengths, one customer expresses their satisfaction with Kevin's pedicures, stating that they have never been disappointed by anyone at the salon. This highlights the skill and expertise of the nail technicians at Nail Envious. Furthermore, the customer appreciates that Kevin ensures they receive the full experience, suggesting that he goes above and beyond to provide quality service.
Another positive review mentions the overall experience at the salon as "A++++++". The customer expresses their gratitude for being fit in last minute and commends Kevin for his artistic abilities and attention to detail. This suggests that Nail Envious has flexible scheduling and skilled nail technicians who can create beautiful and unique designs.
Additionally, a customer mentions Tracy's outstanding job with their new set. They highlight her attentiveness to detail and mention that they are picky about their nails, indicating that Nail Envious employs technicians who excel at meeting specific customer needs and preferences.
Furthermore, a customer praises Dustin's nail expertise, stating that their nails were the best they have had done. This suggests that there are multiple skilled technicians at Nail Envious who can consistently deliver high-quality services.
Moving on to the weaknesses, one customer recounts a negative experience with a technician who was coughing and sneezing while rushing their service. They were dissatisfied with the quality of their nails and mentioned that their natural nails were injured in the process. This highlights a lack of professionalism and hygiene practices by the technician, which can be seen as a major weakness of Nail Envious.
Another customer shares an unpleasant experience with the owner of the salon. They describe feeling guilty and belittled for wanting to get their nails done. The owner appeared distracted, texted during the appointment, and even yelled at the customer. Furthermore, the owner did not provide satisfactory results for the customer's nails. This highlights a significant weakness in customer service as well as the overall professionalism and behavior of the owner.
In conclusion, Nail Envious has several strengths such as skilled and artistic technicians, flexibility in scheduling, and the ability to meet specific customer preferences. However, it also has weaknesses including unprofessional behavior from technicians and the owner, as well as a lack of hygiene practices. These weaknesses are significant concerns as they affect the overall customer experience and the quality of the services provided.
Best TL Reviews
First pictures are from when I went and got acrylics and the guy doing them was coughing and sneezing and to busy playing on his phone and rushed his services with me.. I left and cried because I was to scared to speak up right then and there (mind you I called right after I left) so I called and I asked for a refund or my nails redone so I got to go back in and get them fixed, which I appreciate but they messed up my real nails so badly that my nails just hurt and are bleeding underneath these acrylics!! this was my favorite place to go to but not anymore, smh!
so impressed every time! kevin is amazing! i’ve never been disappointed by anyone that works at this salon but he definitely gives the best pedicures! sometimes i feel like it’s very rushed and i don’t have time to relax but kevin makes sure you get the full experience!! <3
I have come to this salon every two weeks for two years. I have never had a bad experience with the employees and have always been treated very well by them. I called yesterday to have my nails done and the owner answered and told me to drive to the salon. When I got there she said why can’t you come tomorrow… I said you told me to come now… she then proceeded to make me feel guilty for wanting to get my nails done because I had all ready driven across town and had plans the next day. She made it very clear they were short staffed. The entire nail appointment she was distracted getting up and doing other things, texting. I told her I could get my toes done the next day because she was being so rude and obviously irritated. She literally yelled at me so loudly that other people in the salon turned and looked at her. She told me she canceled other peoples appointment so I could get my toes done. She had me go sit in the pedicure chair and painted my nails while I got my pedicure. She painted them very poorly my nails were very poorly shaped. My pedicure as always was amazing and was done by a very sweet employee. The owner also got mad at me for not knowing the brand of the color for my toes. I explained to her that I always just say the name and number and the girls grab it for me. She was so rude and not just quietly to me but loud enough for everyone to hear. I will never go to this salon again because I will not support a business where the owner is comfortable being so rude to customers. I spend A LOT of money at this salon and I always tip for my service very generously.
I went here with my two friends they got acrylic and I got gel nails they all turned out so beautiful and exactly what we wanted my best experience with nails so far and nail techs were so nice and treated us very nicely.
Tracy did an outstanding job with my new set. She took her time to make sure the length and shape was perfect. I'm very picky about my nails and she did not let me down. I will definitely recommend her and be back for more services.
Thank you so much for fitting my friend & I in last minute. Overall experience A++++++. My nails are by far my favorite, Kevin is so artistic & I didn't have to hold my breath. From shape & being artistic he made such a beautiful creation. You have no idea how appreciative I am. Wonderful nail tech & highly recommend.
absolutely amazing!!!! best nails i’ve had done everyone recommended dustin and now i know why!!
I love the friendliness of the Nail Envious nail techs and their nail artistry. I’ve had multiple techs do my nails and have always walked away pleased by their shaping and designs.