Amys Nail And Spa

+1 901-813-8708

6250 US-64, Oakland, TN 38060 United States of America

Open Today: -

Quick Facts About Amys Nail And Spa

Amy's Nail and Spa place, based on the comments provided, has a mix of strengths and weaknesses. In this analysis, we will delve into these aspects and provide a comprehensive understanding of the strengths and weaknesses of this establishment.

One of Amy's Nail and Spa place's strengths is their convenient location. Customers are willing to travel long distances, even up to 30 minutes, to avail of their services. This suggests that they have a loyal customer base who are satisfied with their work. Additionally, the positive word-of-mouth recommendation indicates that they have a strong reputation in terms of the quality of their services.

Another strength of Amy's Nail and Spa place is their exceptional customer service. Many clients praise the friendly and attentive staff who make them feel comfortable and welcomed. It is evident that the staff takes the time to understand the requests of their customers and pays attention to detail. This personal touch contributes to a positive customer experience and increases customer satisfaction.

The salon's ability to accommodate customers, even on a busy Saturday morning, is also a strength. They have the flexibility to fit in additional appointments and provide efficient services without long waiting times. This helps to build customer loyalty and attract new clients. Additionally, the staff's willingness to go the extra mile by allowing customers to bring their own polish shows that they are flexible and accommodating to individual preferences.

Despite these strengths, there are a few weaknesses that need to be addressed. One customer expressed dissatisfaction with their service, stating that the technician did not put care into her set. The customer mentioned that the technician did not clean around the cuticles properly and some nails were not filled correctly. This suggests that the salon may have inconsistency in the quality of their services, as not all technicians may possess the same level of skills and attention to detail.

Another weakness highlighted by a customer is the lack of extra amenities such as beverages and hand massages. While the overall experience was positive, the customer mentioned that it could have been made even better with these additional services. This implies that the salon could benefit from offering more luxurious experiences to enhance customer satisfaction and differentiate themselves from competitors.

Furthermore, there was a comment about a specific technician named Tony, who was recommended for his detail-oriented work. This could imply that not all technicians at Amy's Nail and Spa place possess the same level of skill and attention to detail. It is important for the salon to address this inconsistency and ensure that all staff members provide consistent high-quality services.

In conclusion, Amy's Nail and Spa place has several strengths including a convenient location, exceptional customer service, and the ability to accommodate customers even during busy times. However, there are also some weaknesses that need to be addressed, such as inconsistency in service quality and the lack of extra amenities. By addressing these weaknesses and building on their strengths, Amy's Nail and Spa place can continue to improve and provide exceptional services to their customers.

Best TL Reviews

I was recommended to them. I drove 30 minutes out here. All I needed was a fill in with gel polish. I was charge $40 for the service and wasn’t please. She didn’t put no care into my set. Didn’t clean around my cuticles and some nails wasn’t filled correctly.

Really pleased with the experience overall. Drove 30 minutes to bring my niece here for a little girls outing. I was in town visiting from Texas, so I am used to rushed services and expensive. This was neither. I think the only thing that could have made this better was a beverage and a little hand massage. I would pay extra for it. :)

I will be returning because they did an amazing job. Everything that they did as far away customer service, to making sure my husband and I felt Comfortable. I love the fact that the young man that did my nails took his time and they turned out just like the picture I showed him. Thank you guys. Yawl are amazing at what you all do. ????????

They squeezed me and a friend in for appointment on a busy Saturday morning. I wasn’t left waiting when I got there, and our nails turned out great!

I consider Sam, Shelley, Finity and Ms. Mary my extended family. My Grammy gets terribly sore feet frequently and getting a pedicure always eases the aches and pains that she has. Sam puts up with me messaging him on the day my Grammy wants to get one done and he always makes it happen. Him and Shelley both.

I personally recommend asking for Tony because of how detail oriented he is in his work. You can see how much pride Tony takes in his work as he is doing your nails or toes.

Ms. Mary is the kindest, sweetest lady who takes care of my Grammy every single time. I'm thankful for this business and their friendships.

Finity is my go to for my eyebrow waxing! She’s experienced, highly talented and always does 10/10 on my brows!

Great nail salon. This was my first visit.The staff was friendly, quick and polite! I got a pedicure and he did a great job!

Very friendly staff. Made sure I was happy with my nails. Showed a picture and they did it! Will use again. Price $$

I went to Amy's on a whim. I did not have an appointment but within 5 minutes I was seated and being taken care of. I had my acrylic nails filled in and one replaced. They were very knowledgeable can username is nail polish and nail materials. They even let me use my own polish which is exactly what I wanted. I did not feel like I was there for too long. I was also happy with the price. Will definitely be going there again.