Quick Facts About Snappy Nail and Spa
Snappy Nail and Spa seems to have a mix of positive and negative feedback from customers. In order to understand the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the strengths, many customers praise the friendly and accommodating nature of the staff. One customer specifically mentions Jay, who is described as a nail artist who is friendly and remembers returning clients well. This indicates that the staff at Snappy Nail and Spa strives to provide personalized service and establish a good rapport with their clients. Additionally, the comment mentions that Jay is very artistic, indicating that the salon has talented nail technicians who can create unique and creative designs.
Another positive aspect mentioned by a customer is the quick service. Despite the salon being busy most of the time and only having three staff members, they still manage to get customers in quickly. This suggests that Snappy Nail and Spa values efficiency and strives to minimize waiting times for their clients.
Furthermore, some customers express satisfaction with their overall experience and the professionalism of the staff. This indicates that Snappy Nail and Spa maintains a high standard of customer service and ensures that their clients receive quality service both in terms of the final result and the way they are treated.
However, there are some weaknesses that need to be addressed. One recurring complaint is the rushed service. Several customers mention that their nails were not properly done, with issues such as leftover dip, uneven nails, and cuticle cleaning not being thorough. This suggests that the salon may prioritize speed over attention to detail, which can lead to unsatisfactory results for some customers.
Additionally, there is a comment about unsanitary conditions in the salon. The customer mentions that the trash can was covered in filth, which raises concerns about the overall cleanliness and hygiene practices of Snappy Nail and Spa. Maintaining a clean and sterile environment is crucial in any salon to prevent infections and ensure the health and safety of customers.
Another complaint is the inconsistency in pricing. One customer mentions that they paid a higher price for a service that was not properly done, while another customer paid a lower price for a longer service. Inconsistencies in pricing can lead to confusion and dissatisfaction among customers, as they expect fair and transparent pricing.
In terms of product quality, there are also some issues. One customer mentions that their nails looked grown out soon after getting them done, indicating that the quality of the application may not be long-lasting. Additionally, another customer mentions that the top coat separated from their nails, causing bubbles. This suggests a potential issue with the quality of the products used or the application techniques employed by the staff.
Overall, Snappy Nail and Spa has some strengths in terms of friendly and accommodating staff, quick service, and talent in artistic nail designs. However, the salon should address weaknesses such as rushed service, inconsistent pricing, unsanitary conditions, and potential issues with product quality to improve customer satisfaction and maintain a good reputation. Regular staff training, improved cleanliness practices, and ensuring attention to detail during treatments can help address some of these weaknesses. It is important for the salon to listen to customer feedback and make necessary improvements to provide a consistently positive experience for all clients.
Best TL Reviews
Always a great experience! Jay is my nail artist here and he is so friendly. Always makes conversation and remembers returning clients very well. He is very artistic! Very accommodating and gets me in very quickly. I am always happy with his work and his professionalism. I have had work done by Chris as well and he does wonderful work too. Great nail spot. Just remember, usually they're very busy and only 3 of them there most of the time but always nice and great service!
My pedicure was great, but the man who did my nails rushed through them as fast as he could and sent me away without removing excess dip on my fingers or cleaning up my cuticles, so I’m pretty disappointed.
Not sure why good reviews. We should of known when we were the only clients. My nails were super long…now super short. My feet were not soaked before grater. Was told dip could not reach on both sides. My nails are all different lengths and crooked. Won’t be back…very unsanitary. The trash can was covered in filth and the color I picked out was mauve (light pink) and ended with dark almost black red.
My nails looked pretty good, but they didn’t get close enough to the bottoms of my nails causing them to look grown out right after I got them. There were also a few bumps on some of my nails. It seems that they rushed a little bit.
I got a full set with a fall design (leaves on a couple nails on each hand)
5 days after getting them done,my index finger nail fell completely off,without hitting it on anything. I open the refrigerator and it came off. Along with that, the leaves that he put on my nails were the plastic Shiney ones that look almost like tiny confetti, well he put a top coat on them and the leaves have pointy edges that are poking through the top coat. My friend was there over an hour getting her halloween nails done with designs and they charged her 50.00, I was there 45 mins and paid 80.00 for it not even to be done right...lesson learned,back to boujee nails I go where T always does it right the the first time round!
Love them only thing that’s wrong is the top coat separated from nail make little bubbles but not worried ab it to much
Always ask for Jay! It was a pretty quick process with a pretty great outcome. I’m a baby when it comes to my cuticles, but he was gentle and kind. The nails look great too! I wanted something simple and he perfected it. Highly recommend
Well I can't tell you who I had working on me. He was friendly for sure and patient. I asked for gold glitter going down one nail, and I didn't have that done. I really can't put much blame on him given the circumstances we were under from another person. However it wasn't done. I don't think I got a full pedi I paid for as well. And I paid 110 for both. Some of my nails are uneven. Idk If he was new or not. I'm hoping for a better experience next time. I've seen a lot of their work which is amazing to say the least. They were pretty fast getting me in. So next trip I'm hoping to update this review
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Snappy Nail and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
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| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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