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Joyce's Beauty Supply

+1 916-682-7775
6351 Mack Rd, Sacramento, CA 95823 United States of America
Open Today: 11:00 AM - 05:00 PM

Quick Facts About Joyce's Beauty Supply

Joyce's Beauty Supply place, based on the comments provided, has both strengths and weaknesses. In order to provide a comprehensive analysis, it is necessary to consider both the positive and negative aspects of the business.
One of the strengths mentioned in the comments is the well-stocked shelves and clean store. This indicates that Joyce's Beauty Supply place takes pride in maintaining a wide range of products and ensuring a pleasant shopping environment. Additionally, the customer service has been described as impeccable, with staff members being nice, helpful, and pointing customers in the right direction. The fact that the store offers a variety of products, including makeup, wigs, extensions, hair accessories, facial products, hair scarves, and dyes, is also mentioned as a positive aspect. This wide selection is likely to attract customers and make them feel like they can find what they need.
Furthermore, the store is commended for being accessible without an appointment, making it convenient for customers who may need haircuts or other services on short notice. The woman who cut one customer's hair was described as pleasant and doing a good job, indicating that there are skilled and friendly staff members.
On the other hand, the comments also highlight some weaknesses of Joyce's Beauty Supply place. One of the significant weaknesses mentioned is the issue of racial profiling. Multiple comments express discomfort and frustration with the way customers of certain racial backgrounds, particularly black individuals, are treated by the staff. This includes being watched, followed, and blocked by employees, which can create a hostile shopping environment and lead to customers feeling unwelcome.
Another weakness mentioned is the store's return policy. The comments indicate that Joyce's Beauty Supply place does not offer returns, but rather store credit with a receipt. While this is a common policy for many businesses, it may pose a challenge for customers who prefer the option of cash refunds or who do not have a receipt. This restriction might discourage some individuals from making purchases or returning to the store.
In conclusion, Joyce's Beauty Supply place has both strengths and weaknesses. The well-stocked shelves, clean store, wide selection of products, and helpful staff are positive aspects that contribute to a pleasant shopping experience. However, there are significant concerns regarding racial profiling, with comments detailing experiences of feeling watched, followed, and blocked by employees. Additionally, the store's return policy, which only offers store credit with a receipt, may not be ideal for all customers. These weaknesses should be addressed in order to improve the overall experience and reputation of Joyce's Beauty Supply place.


Best TL Reviews

Sure it’s a great place if you wanna get racially profiled; Joyce’s beauty supply, humble yourself. You’re non black people selling products to MY community and you treat me like a thief. I went in there, not touching anything and five people that worked there circled me and kept watching me in every aisle. I’m disgusted. I wish nothing good on your business.
The shelves are well stocked and the store is very clean! Customer service was impeccable. You may pay a little bit more for the products but you're helping a small business in the community to thrive! Will definitely come back to this location when I'm at the area.
I just left the store 2 minutes ago. The older Asian male followed me around the entire store as if I was going to steal. Mexican woman and short older Asian woman blocking the entrance.I felt uncomfortable shopping. Although I did purchase $27 worth of items, I will not be returning here.
They are nice and helpful. Then again...I didn't cross them. I'm deathly afraid of small Asian ladies. I grew up with one, so I speak from experience. They have everything here...makeup, wigs, extensions, hair accessories, facial products, hair scarves, dye (perm, semi, henna, etc.). I found what I needed, I'm sure you will too.
Nice selection and great store. I know people steal but I don't like to be followed around the store
Friendly and very helpful.. they point you in the right direction
Was able to get in without an appointment the woman who cut my hair very pleasant did a good job
They don't do returns, but will give you store credit WITH A RECEIPT. Please have your receipt. They are very helpful. Just know what's good for your hair may not be good on everyone's hair. Nice big selection of EVERYTHING. I feel like a kid in a candy store when I walk in there.

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Joyce's Beauty Supply Info

Amenities

Service options
  • In-store shopping
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location