Quick Facts About Blush Nail Spa
Blush Nail Spa has both strengths and weaknesses based on the comments provided. Let's discuss them in detail.
Strengths:
1. Durability of the nail polish: One customer mentioned that the gel polish used at Blush Nail Spa was durable enough to protect their nails even when faced with accidental trauma. This indicates that the products used by the salon are of high quality and long-lasting.
2. Great service: Several customers mentioned that they had positive experiences with the service at Blush Nail Spa. They appreciated the expertise of the technicians and found them to be consistent in delivering good results. The salon is also described as clean and professional, fostering a comfortable environment for customers.
3. Recommendations and color selection: Customers praised the nail technicians, particularly Vicki, for their ability to provide great recommendations on colors for manicures and pedicures. This personalized service makes customers feel valued and helps them make confident choices.
4. Availability and quick appointments: One customer mentioned that Blush Nail Spa was able to accommodate them quickly for a manicure and pedicure. This indicates that the salon has good availability and can provide prompt service to its customers.
Weaknesses:
1. Poor customer service: There are several comments that highlight instances of poor customer service at Blush Nail Spa. One customer complained that when they requested to have their gel nail polish removed, the technician simply dismissed them without considering their needs or setting up a more suitable time. Another customer experienced rude behavior from a staff member who calculated their tip in front of them and expressed dissatisfaction when the tip was not to their liking.
2. Decreased quality after management change: One customer mentioned that after a change in management, the quality of the services at Blush Nail Spa decreased. They specifically mentioned issues with the durability of the nail polish, which would chip within days. Additionally, the customer complained about a waxing service that resulted in uneven eyebrows.
3. Overcharging and negative attitude: A couple who went for pedicures felt overcharged when they noticed discrepancies in the charges on their receipt. When the customer attempted to leave a small tip as a result, they were met with a negative attitude from the staff member who questioned their tip amount. This indicates poor communication and customer handling skills.
In conclusion, while Blush Nail Spa has strengths such as durable products, great service, color recommendations, and availability, there are weaknesses related to poor customer service, decreased quality after a management change, and instances of overcharging with negative attitudes from staff. These areas need improvement in order for the salon to provide a consistently positive experience for all customers.
Best TL Reviews
I work as a handyman, but I love getting my nails done from time to time; to express my girly side in a male dominated industry. Well, I had my nails done here recently (on a particularly emotional day) and I love not only how they turned out, but how durable they are! My drill slipped and the driver head fell right into my thumb. I do have a small bruise forming on the thumb, but the nail doesn't have a scratch! My nail would have definitely been cracked if the gel polish had not been there. If you worry about your nails chipping after you get them done because you work with your hands, don't.
Not only is the service great, the products they use are supremely durable as well!
I went in to get gel nail polish removed and the lady just said not right now. Didn’t bother to try to help set up a better time for anything. It was 10 AM and there was no one there.
UPDATE: Yeah, I'll never be coming back here again. After my service, when I went to pay the lady calculated the tip on a calculator in front of me for 25%, when I tipped just 10% she grabbed the paper and asked me "that's all?" I told her I could just not tip her at all, if she preferred and she waved me away saying "it's fine, have a good day." Incredibly rude and unprofessional.
I used to love this place, but I will never return. After a change in management the quality decreased. The shack would chip within days so I stopped getting my nails done and would only get waxed. This last time I went to get waxed she destroyed one eyebrow to a thin layer than the other one. Very noticeable uneven. It’s horrible and then charged me to look stupid for a month while it grows back. Dave your money find somewhere else.
I have gotten my nails done here a few times with different technicians each time and every time has been amazing! Very clean nail salon and they do a fantastic job on the service. Very consistent and reasonable prices!
I do love going to Blush Nail Spa. My manis and pedis always look great. Vicki gives great recommendations on colors. Clean and comfortable and everyone is nice!
Me and my husband got a pedicure (classic) $42 each, we were satisfied with the results but at the moment of charging us for the service, it was supposed to be $84 but in the receipt says $104, even tho I noticed the charges were wrong I tip them $3 (since they were overcharging) when the guy saw the receipt he questioned why I'm leaving a $3 tip "for both of you a $3 tip? Blah blah blah don't you think" and I told him "well, you're already charging me $104" then he proceeded to correct his mistake and stay quiet, I still give him a $6 tip to shut his attitude. Never again.
Clean, professional and friendly. They were able to get us in quickly for manicure and pedicure. Lavender pedicure was marvelous. I will return.
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Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 06:00 PM |
Sunday | 10:00 AM - 05:00 PM |
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