Hair Magic

+1 605-339-0762

223 N Kiwanis Ave, Sioux Falls, SD 57104 United States of America

Open Today: Closed

Quick Facts About Hair Magic

Hair Magic place has received mostly positive comments from customers, praising the skills and friendliness of the staff. The strengths of Hair Magic can be summarized as follows:

1. Skillful and talented stylists: Customers have consistently praised the work of the stylists at Hair Magic. Nini, Melissa, and Mindy have been specifically mentioned for their expertise and ability to deliver great results. Whether it is nail services, haircuts, coloring, or highlights, the stylists are commended for their skills.

2. Good customer service: The atmosphere at Hair Magic is perceived as warm and welcoming. Several customers have highlighted the friendliness of the staff, making them feel comfortable and valued. The gal who does one customer's hair is specifically mentioned as being friendly and doing a wonderful job. Friendly and knowledgeable staff are also mentioned in another comment.

3. Longstanding loyal customers: The comment mentioning the loyalty of a customer for 28 years to stylist Mindy indicates a level of consistency and loyalty that is important in building a successful business. The fact that customers return for years demonstrates their satisfaction with the services provided.

4. Reasonable prices: Hair Magic is appreciated for being a full-service salon at affordable prices. One comment mentions that the salon is inexpensive, which is appealing to customers looking to receive quality services without breaking the bank.

5. Positive atmosphere and small-town feel: Hair Magic is described as having a positive and friendly atmosphere. The friendly people and the small-town feel mentioned in one comment also contribute to creating a comfortable and pleasant environment for customers.

While the majority of the comments are positive, there are a few weaknesses that can be identified:

1. Inconsistent experiences: One negative comment highlights a poor haircut experience, where the customer claims that the stylist did not deliver the desired result. This indicates that there may be variations in the quality of services provided by different stylists at Hair Magic.

2. Lack of communication and inclusivity: One comment mentions that while the stylist who does their hair is friendly, other staff members do not greet or interact with customers. This lack of communication can make some customers feel unwelcome or unattended to. Additionally, another comment mentions a refusal of service to a person in a wheelchair, which raises concerns about inclusivity and respectful treatment of all customers.

3. Rude behavior: A negative comment accuses one stylist, Ruth, of being rude and disrespectful to customers in general. This reflects poorly on the salon's reputation and suggests that there may be instances of unprofessional behavior among some staff members.

4. Limited referral system: One customer regrets not being referred to their stylist by a friend earlier, suggesting that there may be a lack of an established referral system in place. Referrals are an important source of new customers and can contribute to the growth of a business.

In conclusion, Hair Magic place has notable strengths in terms of skillful stylists, good customer service, loyal customers, reasonable prices, and a positive atmosphere. However, there are some weaknesses related to inconsistent experiences, lack of communication and inclusivity, instances of rudeness, and a limited referral system. Addressing these weaknesses could help Hair Magic improve its overall customer experience and reputation.

Best TL Reviews

Got my nails done by Nini and she does an amazing job, super nice and did exactly what I had wanted!

Melissa is amazing at cutting hair! I followed her over to Hair Magic from another place. The atmosphere is definitely better here.

If you want a Great Hair Cut, look no further!!

I have been going to Mindy for 28 years and she always does a fantastic job on my hair. Color and cut is always wonderful and exactly what I wanted plus she is an amazing person, very kind and friendly. I would highly recommend Mindy.

This is the first time I’ve been to this place because of the good reviews but I’d give zero star to the service I received today. I went for a layered bob haircut but she literally chopped my hair and no way it looks like a layered bob. I never had this worse haircut in my life. The way she was cutting the hair, I have never seen someone would cut the bob layered like that. I wish I’ve never gone to this place.

Always get the best haircut of my life from Mindy!! She always makes sure I'm happy with the results before I leave. Inexpensive, but a full service salon with friendly knowledable staff that I love!! I will never go anywhere else again. My only complaint is that I was not referred to her by my friend years ago!!

Ruth is very rude! She refuse service to a lovely lady in a wheelchair, because she was a few minutes late. She doesn’t get how hard it is to get out of bed. I would have gave no stars if I could, the service was absolutely discussing! So rude to people in general! No respect for humanity! I want to see her in the conditions everyday, and then I want to see how she feels after getting treated like that! Stuart studios is better and more nice then a professional place!

The gal that does my hair is very friendly and does a wonderful job. No one else in the salon speaks to you. Doing hair myself for 40 years it was very important to greet all of the clients and make them feel welcome.

Best highlights I've ever had and my eyebrows are always perfect!! Melissa is the BEST! Very reasonable & clean. Small town feel with extremely friendly people! Love it!