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American Nails

+1 618-222-0544
5720 N Belt W #30, Belleville, IL 62226 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About American Nails

American Nails place has received mostly positive comments, indicating that they have several strengths. These strengths include a friendly and polite staff, good quality work, affordable pricing, and a peaceful environment. These qualities contribute to a positive customer experience and help to attract and retain customers.
One of the key strengths mentioned by several commenters is the friendly and polite staff. Customers appreciate being treated well and having a positive interaction with the employees. This indicates that the staff at American Nails place has good customer service skills and creates a welcoming atmosphere for their clients. This is likely to result in customers feeling comfortable and valued, which can lead to customer loyalty and positive word-of-mouth recommendations.
The commenters also note that the staff does a great job with the nail services. This suggests that the technicians at American Nails place are skilled and provide high-quality work. Consistently delivering good results is important for any nail salon, as customers expect their nails to look good and last a reasonable amount of time. Positive feedback regarding the quality of the work implies that American Nails place meets these expectations.
Affordable pricing is another strength mentioned in the comments. This is important as it allows customers to receive the services they desire without breaking the bank. Offering competitive prices can attract more customers and encourage them to become regular patrons. By providing good quality work at reasonable prices, American Nails place is likely to appeal to a wide range of customers.
The peaceful and welcoming environment of American Nails place is also highlighted in a comment. This suggests that the salon provides a relaxing atmosphere for customers to enjoy while getting their nails done. Creating a calm and pleasant ambiance can enhance the overall customer experience and make customers feel pampered. Such an environment can contribute to customer satisfaction and loyalty.
While the majority of the comments are positive, there is one negative comment regarding rude and nasty behavior. This indicates a potential weakness in customer service and a possible inconsistency in the treatment of customers. Customer service is crucial in the service industry, and one negative experience can significantly impact a business's reputation. American Nails place should address this issue by providing training to ensure that all staff members consistently offer friendly and polite service to every customer.
In summary, American Nails place has several strengths that contribute to its positive reputation. These strengths include a friendly and polite staff, good quality work, affordable pricing, and a peaceful environment. These qualities help to attract and retain customers, as they create a positive customer experience. However, the negative comment regarding rude behavior indicates a weakness in customer service that should be addressed to maintain a strong reputation. By addressing this weakness and continuing to emphasize their strengths, American Nails place can continue to thrive in the Belleville area.


Best TL Reviews

Best nail place I have found in the Belleville area, been going there for about 2 years now. The staff is very friendly and they always do a great job.
Overall very good. Everyone is very nice and polite. Good prices and I say do good quality and get you in and out.
I Been going there for years when I arrived to get an appointment to my surprise they were so rude and nasty that I was blown away and I thought from that day I will never come back again people need to be nice to keep a business going on must treat people well. Don’t understand the rudest and where it came from. Overall Tee is my favorite and will miss his craft. But I will not pay money to be treated by the owner the way she did, shame on her.
I have been going here faithfully after I had a disappointing experience with another shop. They do a great job and the pricing is affordable!
Every time I go into the salon, they treat me like royalty. What a wonderful salon with wonderful people working there!
I won't go anywhere else. It's always a beautiful job, and I'm treated like a friend.
Great friendly service in a peaceful environment!!! One of my favorite nail spas! Nancy & the staff are the best and they do awesome work!
Nice place to get your feet and nails done.

Place Pictures

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American Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location