Deluxe Nails & Spa

+1 417-886-8866

2902 S Campbell Ave, Springfield, MO 65807 United States of America

Open Today: -

Quick Facts About Deluxe Nails & Spa

Deluxe Nails & Spa is a nail salon that has received a mix of positive and negative reviews. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided. It is worth noting that these comments represent the subjective experiences of individual customers and may not be representative of everyone's experience at the salon.

Starting with the strengths, several customers praised specific nail technicians for their skill and customer service. Hannah and Henry were specifically mentioned for their great work and ability to meet the customers' requests. Their efficiency and knowledge were also appreciated, with one customer mentioning that their nails turned out exactly as desired.

Additionally, some customers praised the overall atmosphere and friendliness of the staff. One customer mentioned that the staff was welcoming and made them laugh, creating a positive experience. This suggests that Deluxe Nails & Spa has created a welcoming and pleasant environment for their customers.

Another strength highlighted by positive reviews is the pricing. Customers mentioned that the prices at Deluxe Nails & Spa were reasonable for the quality of work they received. This indicates that the salon offers good value for money, making it an attractive option for those seeking nail services.

However, there are also several weaknesses highlighted in the comments. One recurring issue is the rushed and inattentive service experienced by some customers. This is concerning, especially considering the high prices charged by the salon. Customers mentioned feeling rushed and not receiving the attention and care they expected during their visit.

In addition, there were complaints about the cleanliness of the salon. One customer mentioned finding nail clippings in the pedicure bowl, and another noticed that the tools were not properly sanitized between clients. These issues raise concerns about the salon's hygiene practices, which is an important aspect of any spa or salon.

Some customers also mentioned specific incidents where their nails were not done to their satisfaction. Nail polish on the skin, polish stuck underneath the nails, and rough manicures were among the complaints. There were also instances where customers were not able to get the requested design or were coerced into getting acrylic nails against their wishes. These incidents indicate a lack of attention to detail, skill, and proper communication with customers during the service.

Overall, Deluxe Nails & Spa has both strengths and weaknesses based on the comments provided. The salon receives praise for the skills of certain nail technicians, the friendliness of the staff, and the reasonable pricing. However, there are concerns about rushed and inattentive service, cleanliness, and the ability to execute specific customer requests. These weaknesses serve as areas for improvement for the salon in order to enhance the overall customer experience.

Best TL Reviews

We have visited this salon for just over a year. Normally they do an absolute fantastic job and the 1 hour trip each way just to come here is well worth it. We send so many of our own customers here because it’s hard to find a great nail salon in Branson; however, this visit was our least favorite. The nail tech was kind but not as attentive. I don’t feel my nails look like they were just done nor are they complete. The job was rather sloppy. I have polish on my skin and have polish stuck underneath the nails, themselves. I felt very rushed. I understand it can be busy but for $100, we shouldn’t feel rushed nor should I feel like I need to go elsewhere to have them done again. They didn’t fully remove the prior polish on my nails nor my daughters. The coats aren’t even. The actual manicure of the nails is very rough. Altogether, we are very unsatisfied.

Hannah did a great job in my nails. I asked for a certain length, color and design. Love the results! She was quick, kind, knowledgeable and I’ll come back.

Hana(Hope I spelled that right) is who I go and see every time I need nails done. Every time has made sure I am getting what I want. I had a broken nail and she did an amazing job being careful around it. Everyone at the salon is just wonderful and really make sure to do their best. Got my Halloween set there this last time and am obsessed with how they turned out. For an amazing price considering how long I get them done. If you haven’t tried this place please do!

Absolutely love them!!! Henry did an amazing job on my nails and made me feel comfortable. I had to go back to get them fixed because some popped off and they did not disappoint at all!!!

Check the yelp reviews. My daughter's and I went there for a treat to get our nails done.. Unfortunately it was a disappointment.My youngest just wanted a manicure with painted nails with a design.We waited our turn she went 1st she was told she could not get a design on regular Polish.. So we agreed m to gel. Then she was told that her nails were not long enough she had to get acrylics to get her design. I told the lady no she could do gel do gel and something similar for the design on her real nails. My daughter did not get her design and 2 of her fingers were actually bleeding after the manicure. She painted over the blood. It's not like they didn't do designs, they had a display.

My nails look like they need to be filled after a week. The service was a disappointment.

Regret taking my mother here to get pedicures done. They rushed through our service after we sat in the pedicure chairs for 20 to 30 mins waiting we got water turned on for a few minutes. I was the last one to have water turned on and the first out of the water. The lady who was doing mine was removing my cuticles off my toe nails and cut my toe. Then after finishing my pedicure she turned around and used the exact same tools on the next customer WITHOUT cleaning them! Will never go here again!

In love with my nails! 10/10!!! Staff were super welcoming and made me laugh will definitely be returning! So glad I found good place to get my feet and hands done

Literally the worst pedicur experience. Very rushed. Felt like I was an inconvenience for coming in.

Asked several times with the pedicure included and the difference between the types they offer so I can choose one, was completely ignored every time. Just handed a brochure with $60-$65 smell choices.

Felt that everything was dirty...there were nail clippings on the pedi bowl! As I watched after my service was over, the tech just wheeled the cart and tools to the next client without sanitizing or getting new tools and files!

Rude, rushed, dirty, sloppy work :(

I would NEVER recommend going here :(