Quick Facts About Magic Mirror Hair Salon
Strengths:
1. Excellent hairstylists: Many customers praised the hairstylists at Magic Mirror Hair Salon for their skill and talent in performing various hair services, such as root touch-ups, highlights, and bangs. They were able to deliver the desired results and leave customers satisfied with their hair.
2. Positive atmosphere: The salon creates a warm and welcoming environment for its clients. Customers mentioned that the staff members greet them with sincere smiles and provide excellent service. This friendly atmosphere contributes to a positive overall experience for customers.
3. Affordable prices: Several comments highlighted the affordability of the salon's services. Customers appreciated that they could get high-quality hair services at reasonable prices. This factor makes Magic Mirror Hair Salon an attractive option for individuals who are on a budget.
4. Flexibility with appointments: Some customers mentioned that the salon was able to accommodate them even without prior appointments. This flexibility is seen as a strength because it shows that the salon is willing to accommodate customers' needs, even on short notice.
5. Good communication and understanding: A commenter praised the hairstylist, Mary, for listening to their preferences and delivering the desired haircut. This indicates that the salon values clear communication with its customers and strives to understand their preferences to provide satisfactory results.
Weaknesses:
1. Lack of bleach expertise: One customer had a negative experience with bleach application. They mentioned that the salon burned their scalp and caused blisters. The hairstylist also allegedly dismissed the customer's concerns. This incident indicates a lack of expertise or attention to detail when it comes to working with bleach, which can be a major weakness for the salon.
2. Language barrier: One customer mentioned experiencing impatience and miscommunication with a hairstylist due to a language barrier. They expressed dissatisfaction with the haircut they received because it did not align with their instructions. This suggests that the salon may benefit from improving communication skills, particularly when dealing with diverse language backgrounds.
3. Inconsistent haircuts: A customer expressed disappointment with the haircut they received, as it did not match their requested style. This suggests a potential inconsistency in the skills of different hairstylists at Magic Mirror Hair Salon. Ensuring that all hairstylists provide consistent quality and meet customers' expectations is crucial for maintaining a positive reputation.
4. Lack of customer satisfaction resolution: The customer who experienced a burn on their scalp mentioned that the salon did not provide appropriate resolution or address their concerns adequately. This indicates a potential weakness in customer service and the ability to handle complaints effectively. The salon could improve by implementing better procedures for addressing customer concerns and resolving issues promptly.
In conclusion, Magic Mirror Hair Salon possesses strengths such as excellent hairstylists, a positive atmosphere, affordable prices, flexibility with appointments, and good communication with customers. However, there are weaknesses in terms of bleach expertise, language barriers, inconsistent haircuts, and a lack of customer satisfaction resolution. By addressing these weaknesses, the salon can further improve its reputation and ensure customer satisfaction.
Best TL Reviews
At first I was going to get my roots done, then I decided to get highlights. My hairstylists is Yoyo she did an absolutely fantastic job, I just LOVE how my hair turned out. I'll be definitely going back.
Went here and they DO NOT know how to work with bleach!!! THEY BURNED MY WHOLE BOTTOM SCALP AND MY NECK!!! Terribly!!!! I even had blisters that came up from the burn... went back that same day and told em my scalp didnt feel right and was still burning and the lady looked and lied and said "its not even red" when my mom had already looked and told me i should go to the hospital.... my scalp was completely blistered and wet because the blisters were popping!!! NEVER AGAIN!!! Take a look at the pics!!!
La primera vez me gustó la atención, pero la última vez la persona que me atendió estaba muy impaciente. Le dije que no quería mucho corte, le pedí que me pasara la # 3 sólo a los lados (solo hay dos lados izquierdo y derecho) y al frente solo recortar un poco y atrás nada. cuando sentí paso la máquina en la nuca de abajo para arriba le dije que no quería corte atrás y ella terca que los lados es todo al rededor. Ya no había opción al final pagué por un corte que no me gusta y que no quería. En los negocios que tratan con gente deberían aprender a escuchar que es lo que los clientes quieren y después ponerse a trabajar.
Rosie cut my hair and I was pleasantly surprised as I had never been here before and was a walk in.
They didnt even cut it right i asked for something and she didnt gave me that she gave me something thats close but not what i asked for????
I love the excellent service and affordable price. I wouldn’t go anywhere else
I absolutely love this place. It’s a little salon with BIG professionals! The ladies here always welcome their clients with a big sincere smile. All the work they do is absolutely amazing. Have never been disappointed. They have done last minute work without an appointment. I highly recommend them.
Came here because I wanted to try out a local place and this place had good reviews. I really wanted simple bangs that I could sweep away if I wanted, while still having them on other days. Mary cut my bangs. I showed her a few photos of what I wanted. She nailed it! Moreover, she took her time and made sure it was what I wanted. She even blow dried them out to give me a better idea on how long my bangs were after, in case I wanted to adjust the length further. 10/10 superb, and only $5! Definitely worth it and can't beat the price, efficiency, and service!!!
Place Pictures
Magic Mirror Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
| Sunday | Closed |
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Location
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