Nail Art

+1 901-386-2272

9755 US-64 Suite 106, Arlington, TN 38002 United States of America

Open Today: -

Quick Facts About Nail Art

Strengths:

1. Experienced staff: According to one comment, one of the employees at the nail art place has been doing nails for 20 years. This indicates that they have experienced staff members who have a good understanding of nail art techniques.

2. Accommodating and attentive: Another comment mentions that the staff at the nail art place went over the top to make sure a customer's 2-year-old daughter was happy by giving her snacks and painting her nails. This shows that the staff is attentive and willing to go the extra mile to provide a good experience for customers.

3. Wide range of services: One comment mentions that the nail art place offers a wide range of services. This indicates that customers have various options to choose from, allowing them to get the specific nail art service they desire.

4. Familiar and friendly atmosphere: One comment expresses that a customer feels like family at the nail art place and highlights specific staff members by name. This suggests that the nail art place has created a welcoming and friendly atmosphere, making customers feel comfortable and valued.

5. Good customer service: Multiple comments mention positive experiences with the staff at the nail art place, indicating that they provide good customer service. This includes offering snacks to a customer's child, accommodating requests, and providing a pampered experience.

Weaknesses:

1. Poor quality service: One comment mentions that the customer's nails were poorly done and looked terrible after leaving the nail art place. This indicates that there may be inconsistency in the quality of the services provided, potentially resulting in dissatisfied customers.

2. Lack of attention to detail: One comment mentions that the nails were not shaped evenly and the polish was on the cuticle, indicating a lack of attention to detail in the nail art process. This can negatively impact the overall appearance and satisfaction of customers.

3. Rushed service: One comment mentions that the nail technician appeared to be in a rush, resulting in mistakes such as using the wrong colors and squeezing the customer's fingers. This suggests that the nail art place may prioritize speed over quality, potentially leading to subpar results and customer dissatisfaction.

4. Discriminatory behavior: One comment highlights an incident of discriminatory behavior, where a staff member allegedly treated a young black customer with disrespect compared to a Caucasian customer. This kind of behavior can create a negative and unwelcoming environment for certain customers, leading to their dissatisfaction and potential loss of future business.

5. Inconsistent pricing and customer treatment: Another comment mentions a discrepancy in charging a customer for a repair and implies discriminatory treatment based on race. This inconsistency in pricing and treatment can create a sense of unfairness and unease among customers, potentially deterring them from returning.

It is important for the nail art place to address and improve upon these weaknesses in order to enhance customer satisfaction, maintain a positive reputation, and attract repeat business. This may include providing consistent high-quality services, ensuring attention to detail, promoting inclusive and respectful behavior, and creating a fair and transparent pricing policy.

Best TL Reviews

Fiz minhas unhas hoje com uma das funcionatias mais antigas do salad. Sai dai com as unhas mais feias que ja fiz na vida. Agora cjeguei no trabalho e esta toda enrrugada, como se fosse esmalte velho. Alem de estarem todas marcadas por serem mau feitas. Nao recomendo e nao volto mais

This experience was truly awful!!! I decided to try the dip for the first time ever. I was passing through and my regular shop I go to was already booked for the day. So as I sat down so the lady could remove the nails I previously had on she sat a bowl in front of me with boiling acetone. For which I told her that I rather have them wrapped. She acted as if she didn't hear me. I dont like dipping them in acetone because it bothers my skin. After a while of me mentioning it over and over she finally did. Which she seemed very irritated because it took longer. Once the process began she dipped two of the wrong colors on two different nails because she was in a rush and not paying attention. She got really irritated and started squeezing my fingers. She had to redo one nail because she took the dip right off the side. When she used the drill she about took off the tip of my finger. And when she filed one of my thumbs she was filing nothing but skin. When the lady looked over at me..the lady to her right asked what was I doing..I told her praying to Jesus that she doesn't take my fingers off...she replied laughing saying relax that she has been doing nails for 20 years...at that point I wanted to tell her that she might want to retire...after paying they asked if I wanted to join the rewards program for which I told them no thank you..I was just passing through and would not need them. I'll never go there again...truly awful!!!

I take my daughter to this shop all the time and normally they do great work. But this experience was horrible and discriminating, my teenage daughter went in on Sunday and paid $75 for a full set and 4 designs, the next day one fell off, we returned to the shop to get it replaced she stated that she would have to charge, I ask why because we paid yesterday for them to be done properly. Afterwards she agreed. So I waited in the car until my daughter finished. The nail tech stated to my daughter we normally charge $100 for this and started talking to her co workers in another language and started asking my child were are you going, when she got done my daughters nail quality looked nothing like the rest, which clearly was a rush, I don’t care job. My issue is this…. If a customer is paying their money, even if they are a young black child you still treat them with respect. That tech tried her best to insult my child intelligence when she implied they really charge more which is a lie because I child goes there frequently. Until they learn how to appreciate there paying custom we will not return. And I know I’m the past I saw with my own eyes a causian woman come in asking for multiple nails to be fixed without charge and they did not hesitate to say yes. This is 2022 this tacky discriminative behavior will no longer be excepted.

Ever since my husband and I got together we've exclusively come here to get our nails done. He just gets a simple pedicure, but I love to experiment with different colors and styles and they always accommodate me. By appointment only, so make sure you call!

This was my first visit here. I got full set, short length, coffin shape and gel polish. I am not pleased. The nails are not shaped evenly and the polish is on my cuticle. I was cut by the drill used on my hand to make matters worse.

Went in for an ombré dip manicure.. best one I’ve ever had! They were so helpful and attentive and took their time. I had my 2 year old daughter with me and they went over the top to make sure she was happy giving her snacks and painting her nails. They were so good. This is deff my new nail spot!!

I loooove this shop!! I’ve been going her for over 15 + years and I love Kim!! She feels like family now!! Candi, Hanna, Daniel, Jenni and Rosa are the best!!! They are all very good, nice, and professional! I just can’t say enough….the years I’ve been going there says it all❤️❤️❤️❤️❤️

I have been going to them for 2 1/2 years and they are great. Very friendly,exceptionally talented, and offer a wide range of services. They have just remodeled and added on and it is top of the line. Very stylish, plush furnishings, and the decor is very classy. You will feel pampered when you leave. If you are on a time frame and prefer not to wait, call and make an appointment, I do! ******I gave now been receiving excellent service at this stylish salon for about 4 years! Still love it!!!!