Pedi Spa - Nail Bar

+1 704-269-4848

17039 Kenton Dr #103, Cornelius, NC 28031 United States of America

Open Today: -

Quick Facts About Pedi Spa - Nail Bar

Pedi Spa - Nail Bar has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, it is important to consider the following aspects:

Strengths: 1. Cleanliness: Multiple customers have mentioned that the salon is clean, which is a positive aspect of any spa or salon. A clean environment can contribute to the overall experience and make customers feel comfortable. 2. Friendly and welcoming staff: Many customers have praised the staff for being friendly and welcoming. This is an important aspect of customer service, as it can make customers feel appreciated and valued. 3. Reasonable prices: Several comments mention that the prices at Pedi Spa - Nail Bar are reasonable. This can be an attractive feature for customers, especially in a competitive market. 4. Long-standing customer loyalty: One comment mentions that the customer has been coming to the salon for four years and has always received good service. This indicates that the salon has successfully built customer loyalty and repeat business.

Weaknesses: 1. Inconsistent quality: Negative comments mention issues with the quality of the services provided. Customers have reported experiences of poor nail quality, rushed service, and uneven shaping. Inconsistent quality can be a major drawback for any salon, as it can result in dissatisfaction and loss of customer loyalty. 2. Lack of professionalism: Negative comments also mention instances of unprofessional behavior, such as speaking in another language in front of customers and rushing through services. This can leave customers feeling disrespected and may deter them from visiting the salon again. 3. Long wait times: Multiple comments mention long wait times, even for customers with appointments. Excessive wait times can be frustrating for customers and can negatively impact their overall experience at the salon.

Overall, while Pedi Spa - Nail Bar has strengths such as cleanliness, friendly staff, and reasonable prices, it also has weaknesses such as inconsistent quality, lack of professionalism, and long wait times. These weaknesses can have a detrimental effect on customer satisfaction and loyalty. It is important for the salon to address these issues in order to improve their overall service and reputation.

Best TL Reviews

Came in as a walk-in, on Tuesday night the salon was very clean, and the staff immediately greeted us and were very friendly! I had a pedicure and my boyfriend got a manicure , they sat us next to each other which was very sweet! The prices are very reasonable for the great service! I’ve been coming to this salon for about 4 years now, they never disappoint loveeee their customer service and cleanliness !!

Love this place! Everyone is very welcoming when you walk into the door . I left very happy with my beautiful nails. They did a great job.Hands down the best nail salon in town! Staff are friendly and they go above and beyond to make you happy! When I leave my nails are stunning and they have been so gentle! Not one cut on my fingers! I get my eyebrows waxed here too and Mimi always does a fantastic job on them. The prices are reasonable and I always leave satisfied

I got my nails done here an absolutely loved it! The staff were very friendly and helpful, and made me feel comfortable! I got dip done, and they lasted almost a full month before they came off. The prices are reasonable for the quality.

Terrible quality, and super rushed

My skin is cut around my nails, it was bleeding when tech was working on it, he put the nail filer back with other tools without sterilizing it

The tech that did my nails the first time did a terrible job, they were bulky and uneven . When I said something , another tech redone her work but I was treated unkindly, rushed and talked about in their language…. But he did admit they didn’t look good at first

After 3hrs and $45 with still 20% of tip I left,

My nails were filed so short to raw skin on sides , he had to put tips on them to make them stronger and even … even though I said no to it … he just kept telling me to relax …

Just a terrible experience, unprofessional and not clean, not sterile and not worth if

The fact that the manager remembers customers names when they walk in, does not justify poor quality of their service and their unkindness

I came here for sns dip powder and ended up being here for 3.5 hours and they did such a terrible job, one broke 3 days later. Came in the get it fixed and had to wait another 2 hours. This place is a joke. Even the people who have appointments are waiting. I will never be back! I left without them fixing my nail

I went in with my daughter and nieces for pedicures. The nail tech rushed the kids polishes after saying that she didn’t have time to let their feet soak. She tried to rush my pedi so I went ahead and told her that I didn’t need the pedicure. My polish looks so thick. I could scream. My toenails are the only thing that I pay to have done, so I take it pretty serious. I’m not a bad customer, in fact, this is my first review. I really don’t trip about small things. I will NEVER spend my money there again

Went to this spa in early September for a gel pedicure and dip manicure. Was told to wash my hands and immediately ushered to a pedi chair where a man went to work on my pedi and a woman started my dip nails. I felt terribly rushed in picking a color. They were super quick, I'll give them that. I was very happy with my toes but the dip mani left much to be desired. There was no manicure involved. The dip was not shaped at all. My nails were bumpy and thick. And I think the powder they use is cheap as the color was very uneven. It has been a long time since I've had a dip mani and forgot about the shaping otherwise I would have called it to their attention. Left much to be desired. Just an FYI to others.

My first visit there’s was excellent. The customer service is outstanding and the care they took with my pedicure in spite of being busy was much appreciated. I highly recommend!