Quick Facts About 1 nails & spa
One of the strengths of this nails & spa place is the quality of their pedicures and nail services. Multiple customers mentioned that their nails looked amazing and they enjoyed the hot rock massage during their pedicures. This shows that the salon is capable of providing high-quality services that leave customers satisfied.
Another strength is that the salon was able to accommodate multiple appointments and was ready for the customers when they arrived. This demonstrates good organization and efficiency on the part of the staff.
Customers also appreciated the cleanliness of the facility and the fact that the staff wore masks. This shows that the salon takes hygiene and customer safety seriously, which is important, especially during the COVID-19 pandemic.
However, there are also several weaknesses that were mentioned by customers. One major weakness is the lack of clarity regarding pricing. Multiple customers mentioned that there were no prices listed anywhere, and they were surprised by the high cost of their services. This lack of transparency can lead to customer dissatisfaction and confusion. The salon should make an effort to clearly display their prices so that customers know what to expect.
Another weakness is the cleanliness of the work areas and tools. One customer mentioned that the tools were not clean and the work areas were not properly maintained. This is a potential health and safety issue and can also indicate a lack of attention to detail in the salon's operations. It is important for the salon to regularly clean and sanitize their work areas and tools to ensure a safe and hygienic environment for customers.
There were also some negative comments about the overall quality of the services. One customer mentioned that their manicure did not include attention to cuticles or hand lotion, and the application of the gel manicure was average. Another customer mentioned that their pedicure and manicure were the worst they had ever had, with no massage or cuticle removal. These comments indicate a lack of consistency in the quality of services provided by the salon. It is important for the salon to ensure that all technicians are properly trained and consistently deliver high-quality services to maintain customer satisfaction.
Additionally, some customers mentioned inappropriate behavior by the technicians, such as asking personal questions about car ownership and number of houses. This is unprofessional and can make customers feel uncomfortable. The salon should provide training to their staff on appropriate behavior and customer service.
In terms of improvement, customers suggested that the salon should advertise set prices and display them clearly. They also recommended that the salon clean their work areas between clients and replace handwritten notes with professionally printed ones. These suggestions can help improve the overall professionalism and organization of the salon.
In conclusion, this nails & spa place has strengths in providing quality services and having a clean facility with friendly staff. However, there are weaknesses in terms of pricing transparency, cleanliness, and consistency in service quality. Addressing these weaknesses can help the salon improve customer satisfaction and attract repeat customers.
Best TL Reviews
On vacation and both my bf and myself received the best pedi and my nails look amazing! Never had a pedi with hot rock massage so relaxing!
I found this nail place while on a walk.
There was one other client there so I requested a gel / shellac manicure.
No prices listed anywhere ( my mistake -should have asked 1st). My tech was nice & friendly although work areas - tools not clean.
When done, I asked what the charge was…. The tech asked the owner and the owner replied $45. Really?? Is there a different charge every time? Why ask? … it should be a set price … it’s not an auction bid.
Please advertise set prices & display them.
Clean your work areas especially in between clients and take down your hand scribbled notes all over your windows and replace them with nice printed ones .
Thank you for wearing masks.
I think ???? your reviews will improve and your clients will return.
I tried to make this review as nice as possible.
Positives: made appt for 2 people, the salon was on time and ready for us when we arrived, Clean facility, pleasant staff. Room for improvement: my manicure did not include attention to cuticles,nor hand lotion at any point. The over all application of the gel manicure was average. The technician that did my mom’s nails asked her some unique and I feel inappropriate questions: which car in the parking lot was hers, how many houses she owned??? I don’t recommend this salon.
Great customer service friendly...kim does the best designs pedicure and Kevin is also great really recommend this place everyone will go out satisfied ????????????thanks for y'alls service really love my pedicure
Arrived in FL last night. Called this morning for a pedicure. Had. 3:15 appointment today. Sophie was WONDERFUL! Pedi was great! Highly recommend! Thank you for taking me! Was very busy with several waiting.
Made an appt for a mani & pedi. Lyn gave me my pedi & she gave me the best I have ever had. Used hot rocks on my legs that felt wonderful. Highly recommend having an appt. Kevin did my nails nicely. Have no complaints! Thanks
Love this place! All the ladies are very welcoming and friendly! Tina does my nails the best I’ve ever had! Very accommodating prices very reasonable, highly recommend!
I called day before for an appointment and asked price. A lady on phone told me pedicures started at $27 and gel nails w mani were also $27. I was charged $85 and lady denied ever quoting me those prices but she had me in appointment book . Worst pedi/ mani I’ve ever had. No massage. No cuticle removal . No price list anywhere at salon
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1 nails & spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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Location
Places
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