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Arden Hair Studio Hair Salon & Barber Shop

+1 718-966-0912
262 Arden Ave, Staten Island, NY 10312 United States of America
Open Today: 10:00 AM - 04:00 PM

Quick Facts About Arden Hair Studio Hair Salon & Barber Shop

Arden Hair Studio Hair Salon & Barber Shop has both strengths and weaknesses based on the comments provided. Starting with the strengths, one customer mentioned that Crystal did an excellent job and fulfilled their desired haircut. This shows that the salon has skilled hairstylists who can deliver satisfactory results. Additionally, the customer expressed their comfort and satisfaction with Crystal's presence, indicating that the salon provides a welcoming and pleasant environment.
Another positive comment highlighted the expertise of hairstylist Linette. The customer commended her for correctly layering their long hair and giving them a voluminous look. They also praised the blowout service, suggesting that the salon offers quality styling options.
Furthermore, one customer mentioned that the past service at Arden Hair Studio Hair Salon & Barber Shop was excellent. This indicates consistency in delivering good service in the past, which can be a strength for the salon.
On the other hand, there are several weaknesses pointed out by customers. One common complaint is regarding the quality of the haircuts. One customer described their haircut as "horrifically awful" and had to spend additional time fixing it themselves. This reflects poorly on the skills and training of the hairstylists, indicating a lack of competency in delivering satisfactory results.
Another weakness identified is the lack of knowledge about rates. One customer mentioned that the hairstylist did not know their rates and did not allow them to stay on the phone with their sister to ask for feedback. This lack of transparency and communication can be frustrating for customers and may signal poor management or a lack of proper training for the staff.
Price was also mentioned as a drawback by one customer who felt that the salon was not worth the price they paid. They commented that $47 for a medium-length haircut was expensive and it was not suitable for those with curly or thick hair. This indicates a potential limitation in the salon's ability to cater to a diverse range of hair types and styles. The customer also mentioned that they have a hairstylist who charges the same amount but provides significantly better service, underscoring the salon's shortcomings in comparison.
Similarly, a different customer expressed disappointment with the hairstylists' inability to work with their hair type. They felt that the stylist did not know how to handle their hair and compared the salon unfavorably to Asian salons. This suggests a lack of expertise and specialization in handling different hair types, which can be a significant weakness for a hair salon.
Another weakness mentioned is poor management and customer service. One customer complained about being misinformed about an appointment, with the hairstylist they requested running late and being given false information about waiting time. This mismanagement and lack of transparency can lead to customer dissatisfaction and a negative overall experience.
In conclusion, Arden Hair Studio Hair Salon & Barber Shop has strengths in terms of skilled hairstylists who can deliver satisfactory results, a pleasant and accommodating environment, and past positive experiences. However, weaknesses include poor haircut quality, lack of knowledge about rates, high prices for certain hair types, limited expertise in handling diverse hair types, and mismanagement/customer service issues. These weaknesses can significantly impact the overall customer experience and should be addressed to improve the salon's reputation and attract more customers.


Best TL Reviews

I will never come back here even for an emergency cut or a quick shape up. The haircut was so horrifically awful I genuinely thought she was kidding when she asked how it looked (the way barbers/hairstylist do when they are presenting the finished cut to you). I had hairs sticking out in every direction all on the top of my hair to the point I had to come home and spend 20 minutes touching it up myself. I used to really like this place before it changed hands, and I really wanted to like the new owners given it’s so close and convenient, but I will not spend a single cent more to have my hair butchered again.
She ain't know her rates. She didn't even want me to stay on the phone with my Sister to ask her how my cut was looking she was like oh no phones. I should have gotten up and found a different barbershop ASAP. Family First is the that I follow Moto. I ain't tryna hang up on my Sister or no family member for nobody.
Crystal did exactly what I wanted and I was so happy to go to her! She was very thorough and it was a pleasure to meet her. I was truly very comfortable in her presence. I'll be returning to her again in the future.
Haven't cut my hair in 2 years. Linette is awesome. Wanted it a bit shorter, v cut with layers. My hair is long and she new exactly how to layer it giving me that light voluminously herbal essences commercial ad feel. Blowout is amazing. Will be coming back for sure. ????
Not worth the price. $47 with tax and my hair is medium length! If you have curly or thick hair this is not the salon for you. Trust me. I already have a hair stylist for the same price but 500x better but she was out of the way so I came here today and the lady did not know what to do with my hair. It's not my fault you're the one with the license and I could've done it way better. And who charges that much with hair stylists that can't deal with any kinds of hair. I still tipped because the girl that washed my hair was so nice but I'm so pissed and I regret even stepping in!!! Even my stylist was commenting on my hair and making it sound like I had difficult hair but no it's only here. I would've even been better off at a Asian salons where it's less and slightly above their level! I actually went because of the good reviews but they are not valuable. Probably everyone has short hair since that's all I saw in the seats around me. I got fooled.
I have been going to this Hair Salon for over a year now and the past service was excellent.
Apparently the Salon is under new ownership and the Hair stylists are no longer at this location.
Unfortunately I will not be using this Hair Salon anymore.
Hopefully the past clients that have been coming here will have a better experience with the new staff.
This place is completely mismanaged. I called in advance and made an appointment for me and my hyperactive son to get a haircut simultaneously. On arrival we were told by the guy at the desk that Angela who we asked for is running late and we should wait for 30 min, although this is our first time and we couldn't possibly ask in advance for a specific barber we just needed simultaneous cut. It's ok for a barber to be late but lying to your face and taking another customer is unacceptable. My son is hyperactive and waiting is not an option for us moreover I made it clear on the phone.
This salon is the best ever! The prices are not expensive however the haircuts are comparable to expensive cuts I have gotten. The staff is pleasant and very accommodating! My hairstylist Chris is the best! I won't go anywhere else.

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Arden Hair Studio Hair Salon & Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 04:00 PM

How to go there

Location