Quick Facts About Natural Nails
Natural Nails has several strengths that are highlighted in the comments. One of the major strengths is the skill and expertise of the nail technicians. Multiple customers praise the nail technicians for their exceptional work and attention to detail. The customers specifically mention Ty, Tina, Tammy, and Jenny as talented technicians who provide excellent service. This indicates that Natural Nails has a competent and skilled team of nail technicians, which is crucial in the nail salon industry.
Another strength of Natural Nails is their ability to provide personalized services. Many customers express their satisfaction with the way their nail technicians are able to bring their inspirations and ideas to life. This suggests that the nail technicians at Natural Nails are capable of understanding and executing the specific requests of their customers. This personalized approach ensures that the customers leave the salon with nails that match their desires and expectations.
Additionally, the prompt and efficient service at Natural Nails is highlighted as a strength. Multiple customers mention that they were able to get their nails done immediately upon arrival or that they were accommodated even when they called for an appointment on the same day. This indicates that Natural Nails values customer convenience and strives to provide efficient service to their clients.
Moreover, the positive reviews and high ratings on Google indicate that Natural Nails has a strong online presence and a good reputation. Many customers mention that they found Natural Nails through their online search, which suggests that the salon is visible and well-ranked on search engines. A positive online reputation is crucial for attracting new customers and building trust with potential clients.
However, there are also some weaknesses mentioned in the comments. One customer mentions that the salon charged her $1 more than the quoted price, which raises concerns about transparency and honesty in their pricing practices. Although this might be a minor issue in terms of the amount, it can impact customer trust and loyalty. This incident, combined with the customer's speculation about similar experiences happening to others, indicates a potential weakness in the salon's billing and payment processes.
Another weakness highlighted by a customer is the lack of understanding or communication between the technicians and the customer regarding desired nail thickness and shape. The customer mentions that despite multiple explanations and demonstrations, the desired outcome was not achieved, and they had to fix it themselves at home. This suggests a potential weakness in the communication and execution skills of the nail technicians or a lack of attention to customer preferences.
It is important for Natural Nails to address these weaknesses to maintain and improve their reputation. The salon should focus on improving their pricing transparency and ensuring that their customers receive the expected results by enhancing communication and understanding between nail technicians and customers.
In summary, Natural Nails has several strengths, including skilled and talented technicians, personalized services, prompt service, and a positive online reputation. However, there are also weaknesses in areas such as pricing transparency and understanding customer preferences. By addressing these weaknesses, Natural Nails can continue to provide high-quality services and maintain their customer satisfaction.
Best TL Reviews
BEST NAIL SALON EVER!!!!! I have had a difficult time finding MY NAIL PERSON every time I move. I researched on google and Natural Nails had great reviews so I made an appointment. I have been getting my nails done for about 25 years and I have to say HANDS DOWN THE BEST NAIL TECHNICIAN EVER!!!! Ty is absolutely amazing! I’m grateful for not only having my favorite nails every time but also that I don’t have to micromanage my me time. Thank you for being amazing and I will refer you to everyone!
I have absolutely loved going to Natural Nails, specifically Tina, to get my nails done. She has been able to take my inspo pictures from my phone to my fingertips! Thank you for being my nail person :)
I do recommend calling beforehand, I call a day in advance to reserve my appointment.
I feel like I finally found my go to nail place. All the nail techs are very nice and always do a beautiful and detailed job. Each time I went I was satisfied with the quality of my nails. Whether it be acrylic or dip nails, I'm glad they are shaped to be thin instead of leaving them to be polish mountains
I came into this place and was helped right away. I actually went in with nails already done from another nail place. My nails were a hot mess when I went in. I had broken 5 in just over a week. I asked for a fill and fix of the broken nails. The technician that helped me soaked off what was left of the nails that were still on (at no extra cost), put on a full new set, and painted them beautifully. She made sure to really take care of my nails. I am very happy with the service I had gotten for my first time visiting. I will definitely be returning for any more of my nail needs.
Went in for a fill. Quoted $40.00 charged $41.00
Needed to reshape recent full set at another salon as it was to thick.
I reshaped a few nails myself to demonstrate the shape & thickness I desire.
Explained several times I do not like thick unnatural looking nails.
Still thick but slightly better.
Had to refile myself at home.
They just don't understand even though I show them & Explained MANY TIMES!!!
After $50 at one place then $41 at another.....sad.
I’ve actually enjoyed this nail salon and even had my parents coming with me here. My last trip however, I tipped in cash and paid with my card. The woman said it would be $1 charge for using my card, which I accepted. And I even signed the receipt for $41, however it cleared my bank at $45. It’s just a few dollars but makes me wonder how many other times this has happened and no one goes back because “it’s just a few dollars”. It’s still shady and this will be my last visit to this salon.
This place is great for those of us that love nail art. Tina did amazing work on the psychedelic swirly blue design I asked for. They squeezed my sister and I in the same day as we called for an appointment
I was very impress with Tammy and how patient she was with me. I only get pedicures a couple of times of year and am very picky about the design I get on my toes. She did a great job! My daughter had acrylics put on by Jenny and she did an awesome job. We will be going back.
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Natural Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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