Quick Facts About Beauty7Mart
Strengths:
1. Variety of Products: Customers appreciate that Beauty7Mart carries a wide range of hair products, including the newest gels and essential oils that are sometimes hard to find in other stores. This variety allows customers to find everything they need in one place.
2. Knowledgeable Staff: Multiple comments mention that the cashiers and employees at Beauty7Mart are knowledgeable and helpful. They are familiar with the store's products and placement, making it easier for customers to locate items.
3. Friendly Customer Service: Many customers mention the friendly and polite attitudes of the staff at Beauty7Mart. They appreciate being greeted upon entering the store and find the employees to be helpful and accommodating.
4. Competitive Prices: Despite one comment mentioning slightly higher prices, several customers mention that Beauty7Mart offers reasonable prices. Additionally, one customer even found a product at half the price of what they saw on Amazon, indicating that the store might offer discounts or special deals.
5. Large Product Variety: Customers appreciate that despite the store's small appearance, Beauty7Mart carries a huge variety of products. This allows customers to find specific items they are looking for and caters to individual needs.
6. Commitment to Customer Satisfaction: Multiple comments mention that Beauty7Mart aims to please its customers. The store is willing to stock new items based on customer demand and provides assistance and support to customers who need it.
Weaknesses:
1. Poor Closing Protocol: One customer experienced frustration when the store closed its doors a few minutes before the official closing time. It is essential for the store to adhere to its advertised hours and ensure that customers have enough time to complete their purchases.
2. Inconsistent Customer Service: While most comments praise the friendly and helpful staff, one customer experienced poor customer service when they needed assistance with a wig. The staff member walked away and did not seem interested in helping, leading to disappointment and a loss of a potential sale.
3. Price Comparison: One comment mentions that Beauty7Mart's prices are $5 higher compared to other beauty retailers in the area. While this may be subjective, it indicates that the store might not always offer the most competitive prices.
4. Negative Recommendation: One customer expresses extreme dissatisfaction with Beauty7Mart, stating that they will never recommend the store and will not return. This negative comment can deter potential customers from visiting the store.
In conclusion, Beauty7Mart has several strengths, including a variety of products, knowledgeable and friendly staff, competitive prices, a large product variety, and a commitment to customer satisfaction. However, there are also weaknesses, such as inconsistency in customer service, potential pricing issues, and a negative customer recommendation. By addressing these weaknesses, the store can enhance its overall customer experience and reputation.
Best TL Reviews
If I could give this place zero stars I would. I came on a Friday night to pick up hair foam for a friend. I arrived at 7:56 and as I was walking up the young lady saw me and decided to lock the door. I understand that they close at 8pm however the doors should be not locked until 8pm. She stated that they closed at 8pm and it was people already in the store. I highly recommend that you spend your money somewhere else. I will never recommend this store nor will I ever be a customer!
Prices are $5 more than any other Beauty Retailers in the area Outre Batik 5 pcs. 1 Pack Solution $19.99 for 1 or 1B anywhere else but Beauty 7 Mart I paid $25.99 for No Color.
I won't be coming back.
HORRIBLE SERVICE!!!!! I'm spending my money, I need to ask a question about a wig (that I was going to buy) and the worker walks off and says he's gonna get someone else to help like he didn't want to help me. Never ever again will I go there!!! You just lost a frequent customer
Came to this location and found everything my wife and I needed. Thanks for the assistance with locating what I needed.
I like this store because they have the newest gels and essential oils requested. Sometimes certain gels come out and are hard to locate but shopping here, leaves me with no distress because they usually have it. The cashiers are very nice and knowledgeable of store products and placement.
This is my favorite beauty supply store hands down. They are all very helpful and for the most part great attitudes. The young guy at the register is very knowledgeable and so polite. I have been a customer for 17 years and not once have i been racially profiled or treated like a criminal neither have i witnessed it. There are times ive walked back and forth through aisles and even sat down for 30mins never been asked to leave just assisted if needed. Ive seen other customers come off disrespectful towards the employees and they hold their composure. This store appears small but they carry a huge variety. I know for a fact they aim to please customers and are always trying to carry items they know are new just to make sure they can hopefully provide for each individual. Ive sent many people in this store and they love the variety and customer service. They do their best to stay on top the cleanliness of the store. On the bottom of the receipt the return policy is there and i have seen people come in with complaints about things that really have nothing to do with the store ,trying to argue the policy...the problem is the brand or you, certain things you should know off back you cant return ..its a beauty supply store not walmart!
Found what I needed and half the price of what I saw on Amazon. Employee was helpful and friendly, even greeted me as I walked in.
Excellent service lots and lots of different hair products. The owner is awesome. Everyone that works there is friendly and knowledgeable.
I love love, love, this store.
The prices are very reasonable.
Beauty7Mart Info
Amenities
Service options
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places