Quick Facts About Tego's Barbershop & Game Lounge
Strengths:
1. Open on Sundays: Tego's Barbershop & Game Lounge being open on Sundays is a major advantage for customers who have limited availability during the week. This flexibility allows the business to cater to a larger customer base and increase their overall revenue.
2. Positive customer feedback: The majority of the comments left by customers were extremely positive. Customers appreciated the quality of the haircuts and the customer service provided by the barbers. This positive feedback helps to build a strong reputation for the barbershop and attract new customers.
3. Skilled barbers: Multiple comments mentioned the skill and expertise of the barbers at Tego's Barbershop & Game Lounge. Customers were satisfied with their haircuts and praised the craftsmanship and caliber of the barbers. Skilled barbers help to ensure customer satisfaction, which leads to repeat business and positive word-of-mouth recommendations.
4. Fun atmosphere: The comment mentioning the "fun black barbershop feel" indicates that Tego's Barbershop & Game Lounge has successfully created a relaxed and enjoyable atmosphere for its customers. The fun atmosphere can contribute to a positive overall experience for customers, making them more likely to return and recommend the barbershop to others.
5. Regular customer base: The comment from a customer who mentioned that their son has been going to Tego's Barbershop & Game Lounge for many years highlights the loyalty and trust that the barbershop has gained from its regular customers. This suggests that the business has managed to build long-term relationships with its client base, which is crucial for the sustainability and growth of any business.
Weaknesses:
1. Limited service options: The comment stating that the barbershop receives 1 star only because it provides a service indicates that there may be a lack of additional services or amenities. Customers who are seeking a full-service salon experience may find Tego's Barbershop & Game Lounge lacking in this aspect.
2. Work ethics concerns: The negative comment mentioning poor work ethics is a serious concern. It suggests that there may be issues with punctuality, professionalism, or other aspects of the barbershop's operations. This negative feedback could deter potential customers and harm the overall reputation of the business.
3. Unfriendly towards Hispanic customers: The comment stating that the barbershop is not friendly towards Hispanic customers is alarming. This indicates potential discrimination or bias, which is completely unacceptable. Discrimination can lead to negative publicity, legal consequences, and loss of customers from the Hispanic community.
Recommendations for Improvement:
1. Expand service offerings: To cater to customers looking for more than just a haircut, Tego's Barbershop & Game Lounge could consider adding additional services such as facial treatments, hot towel shaves, or grooming products. This would enhance the overall customer experience and attract a wider audience.
2. Address work ethics concerns: Management should thoroughly investigate and address any issues related to poor work ethics mentioned in the negative comment. This may involve implementing stricter policies, providing additional training, or reevaluating the hiring process to ensure that the barbershop maintains a high level of professionalism and customer service.
3. Promote inclusivity and diversity: Tego's Barbershop & Game Lounge should actively work towards creating a welcoming and inclusive environment for customers from all backgrounds. Training employees on cultural sensitivity and promoting diversity can help prevent discrimination and foster a positive atmosphere that appeals to a diverse customer base.
4. Encourage and respond to customer feedback: To continue improving their services, Tego's Barbershop & Game Lounge should actively encourage customers to provide feedback. Whether it's through online platforms or in-person surveys, understanding customer preferences and concerns can help the business identify areas of improvement and make necessary changes. Additionally, the business should address negative feedback promptly and professionally to demonstrate their commitment to customer satisfaction.
In conclusion, Tego's Barbershop & Game Lounge has several strengths, such as being open on Sundays, receiving positive customer feedback, having skilled barbers, creating a fun atmosphere, and maintaining a regular customer base. However, there are areas for improvement, including expanding service offerings, addressing work ethics concerns, promoting inclusivity, and actively seeking and responding to customer feedback. By addressing these weaknesses, the barbershop can strive towards providing an exceptional experience for all customers and further enhance its reputation in the community.
Best TL Reviews
My boys needed a haircut. I was glad to know they were open on a Sunday. My boys were very pleased with their haircuts.
This is hands down the best barber in Pensacola. Thanks big dawg. Got me looking very crispy like authentic Memphis Hot Chicken. These are the type of cutz I'm used to coming from #Atl. Thank you very much sir.
Great cut no complaints bo da man
My son has been going to Tego's almost all the years we've been in pensacola. Not only is the customer service great, but the craftsmanship and caliber of barber are also excellent!
Still great!
Great barbershop definitely has the fun black barbershop feel. They are all awesome. Definitely recommend Caleb Brown for a fresh cut
By far one of the best cuts Ive had since I moved here. I just left there and everyone is chill and relaxed. "Bo" / the gentleman with the "bo the barber" apron, gave me damn good fade and edge up. 12/10. Ill be going there from now on. All the guys are lethal with the clippers.
Best barber shop I've ever used. Two years now, I have visited almost every barber inside and all are skilled!
They receive 1 star only bc they have a service provided.
They show poor work ethics
They are not friendly to hispanic customers.
Would not recommend and if I could this business would receive a half star if that was an option ????
Place Pictures
Tego's Barbershop & Game Lounge Info
Amenities
From the business
-
Identifies as veteran-owned
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Amenities
-
Restroom
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 07:00 PM |
| Wednesday | 08:00 AM - 07:00 PM |
| Thursday | 08:00 AM - 07:00 PM |
| Friday | 08:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
How to go there
Location
Places