Quick Facts About Alpha Nails Salon
Alpha Nails Salon has both strengths and weaknesses based on the comments provided.
One of the strengths of Alpha Nails Salon is its convenient location, especially for customers who have children at the nearby park. Additionally, some customers appreciate the friendly and polite staff, specifically mentioning positive experiences with the pedicure services.
The pricing at Alpha Nails Salon is considered reasonable by some customers, who mention that it is not as high as other salons. This affordability may attract customers who are conscious of their budget and looking for a cost-effective nail salon option.
However, there are several weaknesses that potential customers should be aware of. One major weakness is the lack of welcoming atmosphere and the short temper displayed by the owner. Customers mention feeling ignored and rushed, with one customer even being instructed to leave after a significant wait time. This negative experience may deter customers from returning or recommending the salon to others.
Several comments mention issues with the quality of services provided at Alpha Nails Salon. Some customers report painful experiences, such as nails being removed with a nail tip instead of soaking, and nails chipping and breaking soon after the appointment. This inconsistency in quality may suggest a need for improved training or attention to detail by the staff.
Customers also express frustration with the communication barriers experienced at Alpha Nails Salon. Some customers mention feeling disregarded or intentionally not understood, with staff members speaking in a different language when issues or preferences were raised. This lack of effective communication can lead to misunderstandings and dissatisfaction with the final result.
Another weakness highlighted in the comments is the lack of punctuality and organization at Alpha Nails Salon. Customers mention long wait times, delayed opening hours, and being rushed during services. These issues suggest a need for better time management and customer service practices.
Overall, while Alpha Nails Salon may have the convenience of location and affordability in its favor, the negative experiences reported by customers regarding the owner's demeanor, lack of communication, and inconsistent quality of services are significant weaknesses that potential customers should consider before choosing this salon.
Best TL Reviews
Not very welcoming and the guy whom I assume is the owner has a very short temper. Told me to wait 15-2mins for a pedicure then sat me in a chair … then the lady who was suppose to start my feet went to work on someone else. Then the other staff started doing someone’s eyebrows who arrived after me. Now I’m waiting 40 mins and when I question who am I waiting for the guy was quick to grab a towel so I can dry my feet and leave. I gladly left and I’m more than happy to take my money elsewhere! This has never been my preferred nail place it’s just convenient to come to while my child is at the park. Never againnnn!
Went a week ago to get my nails removed. They were not soaked. The guy removed my nails with a nail tip. (Painful). Got American style gel it chip the next day. Before coming my nail length was very long, within a few days all my nails broke off. Will not recommend. This was my first time and last time.
Sadly it is not my first experience at this nail location. It's my 3rd time here. I swear if it wasn't 3 minutes from my house. I went in for a gel manicure ($25) yesterday. I kid you not this place was empty. EMPTY. I just thought to myself well I think I know why remembering my previous visits. I went at around 4p.m. There were 3 women there. When I walked in nobody greeted me so I said: Hello. Then one of them approached me and I told her what I wanted. I explained to her that I did not want them to buff & leave my nails paper thin because of what they did to me before. It took me 2 months of treating my nails to get them to regrow healthy. She did not even acknowledge what I said. She just pointed across the room to go sit down. I was just like where? Anyway not the point, I think the woman who was doing my nails was an older woman. I told her not to buff my nails thin. She then turns to the woman gossiping and spoke to her in her language. I assume she pretended not to understand me since the woman said what did I tell her. I repeated it even though I told her when I walked in. Long story short its pretty dark in there and she did a shi* job shaping. I couldn't even describe it if I wanted to. And the polish was.. imagine a toddler learning to color inside the lines. And it had bubbles. So when she was almost finished she asked me where I worked so clearly she knows English. Ok so the next day (today) i showered and since she polished on my cuticle it lifted. I use to bite my nails for 20 years so obviously if it lifts I'm gonna take that shi* off. Tell me why it peeled of like regular polish though. I paid thirty dollars total for a ducking regular mani. If you don't care about wasting money or basically giving it away go ahead. Never again though. I blame myself though since I already knew
The first time I was here, the couple was nice and polite and I spent $100 including tips. NOT the second time around! I arrived at 9:30am (opening hours listed) and no one was there. After being told to wait once they did open 15 minutes later for a simple fill in and polish change, I was disappointed that they didn't have the color I wanted and was willing to settle until I was rushed. The rudeness and foreign language in the extra staff came out very quickly. Aren't you all supposed to be professional? Don't ever rush a person who is paying you for a service, especially after being late to your own business. Also, professionalism mixed with creativity would have offered a similar solution to what I was willing to pay full price for. Bottom line, DO BETTER!
Horrible quality of acrylic.. nails stared to left 2nd day. & lady that painted them did a really poor job nail polish all on the side not neat at all! I wanted the nails removed & my money back the man stated he would fix it but not give me my money. Why would I want them to work on me again if it’s such bad work! I would not recommend this place. I rather drive further but be happy for what I spend my money on..
I love getting my pedicures done here. Ladys are always so nice
I’ve been to this location numerous times. They are always polite. There is always a bit of a wait but I’m pretty sure that’s because of staffing.
Today I went in for a fill in and cutdown. I had my 11 week old with me who was fine until Laura started on my nails.
Imagine my horror with trying to calm a baby in a nail salon during the pandemic. Laura was very patient and took her time with my nails while also trying to get me out of there as soon as possible.
I love my nails even after a slight disagreement over the shaping. I will definitely be coming back. Thank you guys soo much.
I love it I definitely recommend because not only are they careful and take good care of your nails they guy that usually does my nails he is so gentle and my nails are always looking amazing and the prices aren’t as high as other places
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Alpha Nails Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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