Quick Facts About Finest Nails
Strengths:
1. Excellent customer service: Multiple comments mention the welcoming and friendly atmosphere at Finest Nails. Customers feel well-taken care of and appreciated. This contributes to a positive overall experience and fosters customer loyalty.
2. Meticulous and detail-oriented work: Rose, in particular, is praised for her attention to detail and the flawless manicures she delivers. This level of precision ensures high-quality results and customer satisfaction.
3. Friendly and helpful staff: The employees at Finest Nails are consistently described as nice and helpful. This creates a comfortable and inviting environment for customers.
4. Flexibility with walk-ins: One comment mentions that the salon accommodated a walk-in appointment without any issues. This shows that they are willing to be flexible and cater to the needs of their customers.
5. Skilled technicians: Tina is mentioned specifically for her ability to deliver excellent nail services. This demonstrates that the salon has a team of talented professionals who can provide a range of services to meet customer preferences.
6. Beautiful nail and toe designs: Customers compliment the results of their manicures and pedicures, stating that their nails and toes look amazing. This suggests that the salon is skilled at creating aesthetically pleasing designs.
7. Variety of services: Finest Nails offers a variety of services, as mentioned in one of the comments. This allows customers to choose from a range of options and find something that suits their preferences.
Weaknesses:
1. Rushed service: One comment mentions that the pedicure service felt rushed. This suggests that there may be instances where the salon prioritizes speed over ensuring a satisfactory and thorough service.
2. Pricing concerns: One customer expresses dissatisfaction with the price they paid for their pedicure. This suggests that the salon's pricing may not always align with the expectations and value perceived by customers.
3. Rudeness from staff: One negative comment mentions a rude and condescending encounter with a staff member. This indicates a potential issue with customer service and the professionalism of certain employees.
4. Lack of flexibility with design changes: The negative comment also mentions an unpleasant experience when requesting a change in design. The salon's refusal to accommodate the customer's request showcases a potential inflexibility and lack of willingness to meet customer preferences.
In conclusion, Finest Nails has several strengths, including excellent customer service, skilled technicians, a welcoming atmosphere, and a variety of services. However, there are areas for improvement, such as addressing rushed services, reconsidering pricing to align with customer value, and addressing issues with staff professionalism and flexibility. Overall, the salon seems to have a strong foundation but could benefit from addressing these weaknesses to further enhance the customer experience.
Best TL Reviews
Rose does such an amazing job every time I come in! I feel so welcomed as soon as I walk into the door. They definitely have a customer for life. Matte black was my first, blue was second, purple with flowers was 3rd & the sunflowers I got TODAY.
I love this place! They did an amazing job on my dip powder manicure; Rose is meticulous and detail-oriented. She’s also very kind, professional, and makes you feel well-taken care of. Everyone who works here is incredibly nice and helpful. I will definitely be back :)
This place is absolutely wonderful. We did a walk in and they had no problem with it at all. They were some of the friendliest people we have ever dealt with. Did wonderful on the pedicures. They took their time and didn't rush at all. Absolutely wonderful and so happy we stumbled upon their shop!
Such a welcoming nail shop!! Everyone was so nice! My nails and toes look amazing, they took their time and I didn’t feel rushed at all! They also have the cutest little dog door greeter! I found my new nail shop!! Absolutely wonderful!!
I love Rose!! She always does a flawless manicure. Ana also provides wonderful Brazilians!!
VERY RUDE! I spoke with someone over the phone and explained that I had my nails done elsewhere and wanted to change my design...was told it will be fine. When I got there, the guy told me I can leave and go back where I came from and let them redo it. I asked him if the issue was that I just wanted a design and did they want me to get a pedicure as well. He was very rude and condescending towards me in front of other customers. I will NEVER give them my business.
I must say Finest Nails DEFINITELY “earned” the 5 star ⭐️ ⭐️⭐️⭐️⭐️ rating I’m sharing. My first experience there was great as far as customer service, the service received however was rushed. I paid $87 for a pedicure because I wanted extra treatment and gel French tip, if I’m paying this much I should love my service no questions asked. Well I have to say Mrs. Rose definitely took care of my concerns and Tiny blessed my nails ???????? They are the best salon in Shreveport area if you ask me. They offer a variety of services.
Absolutely LOVED the atmosphere and Tina got my nails on point! Will be back every 2 weeks for a refill or new look. Thank yall!!!
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