Quick Facts About Cleopatra Barbershop
Cleopatra Barbershop has received a variety of comments from customers regarding their experiences. These comments provide insights into the strengths and weaknesses of the establishment.
Starting with the strengths, one customer appreciated the friendly and respectful atmosphere of the barbershop. They commended the staff for being mindful of their younger clients and conducting themselves professionally. This suggests that the barbershop prioritizes creating a welcoming environment for all customers. Additionally, one customer specifically mentioned Mr. Garry Roberts, who they described as a master barber. This comment highlights the presence of highly skilled professionals at the barbershop, which can be a significant strength.
Another strength of the barbershop is cleanliness. A customer mentioned that the place was super clean, implying that the barbershop maintains high hygiene standards. This is important as cleanliness is an essential aspect of any service-based establishment, especially in the field of personal grooming.
Furthermore, a customer expressed gratitude for the barbershop's contribution to the community. They mentioned that the owners are young men who have their own business, indicating that the barbershop provides employment opportunities and contributes positively to the local economy. Supporting local businesses can be seen as a strength, especially in smaller communities.
While there are several strengths mentioned, there are also weaknesses that the barbershop needs to address. One major concern is the lack of customer service exhibited by the cashier, as mentioned by a customer. Customers expect efficient service and should not have to wait unnecessarily. This comment suggests the need for improved training and emphasis on customer satisfaction for the staff, particularly the cashier.
Another significant weakness mentioned by multiple customers is the poor quality of haircuts. One customer mentioned receiving their worst haircut ever, where the barber cut their hair too short without asking for permission or displaying any remorse. Another customer complained of an uneven fade and a poorly shaped beard trim. These comments reflect a lack of attention to detail and inadequate communication between the barbers and clients, highlighting a need for improvement in the technical skills and professionalism of the barbers.
Furthermore, a customer mentioned having to redo their haircut at home, which suggests a lack of consistency and quality control within the barbershop. Customers should not have to spend extra time and effort fixing their haircuts once they leave the establishment.
Additionally, there were contrasting comments regarding the quality of service. While some customers praised the barbershop, others expressed disappointment and compared it unfavorably to other establishments such as Great Clips. This inconsistency in customer satisfaction indicates a need for better training and standardization of services.
In conclusion, Cleopatra Barbershop has both strengths and weaknesses based on customer comments. The strengths include a friendly and respectful atmosphere, cleanliness, the presence of skilled barbers, and an apparent contribution to the local community. However, weaknesses are evident in terms of customer service, quality control, and technical skills. By addressing these weaknesses and focusing on improving customer satisfaction, the barbershop has the potential to enhance its reputation and attract more clientele.
Best TL Reviews
Cashier know nothing about customer service. Walmart Employees are supposed to wait on customers not customers wait on them.
Very friendly place... super clean and very respectful as well as mindful of their younger clients...From music played and conversations held...all was done upon the highest of business professionals... Thank you guys for your kindness towards my cousin then to hear him admit how much he appreciated his hair cut...made me grateful to see that God is still blessing young men with their own business....guys keep being a blessing to your Community
Will work in a pinch,but had to redo when I got home.
Mr. Garry Roberts Cleaned me up. Master Barber.????
Haven't been there
I just got my worst haircut ever! I asked for a fade and the guy suddenly cut top of my hair toooo short without asking me and when I asked him why did you do that he was like "oh my God!" No apologize!
He cut one part too short and didn't touch the rest he wouldn't even bother to cut the other part evenly if I wansn't asking.
Unbelievable!....
He charged me $30 for this aweful haircut. I shouldn't pay him at all but I was so mad I just wanted to leave before I lose it.
First visit to this barbershop, and unfortunately it will be my last. The barber I had was a nice guy, but my fade is uneven and looks tacky. I asked for a simple beard trim as well and left looking ridiculous- my beard was shaped by the barber without asking for my input and I wasn't shown in the mirror until after I was finished. I hate to say it, but Great Clips does a better job. Disappointed.
This lil whitegirl hooked me up. Thank you kristin.
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Cleopatra Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
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| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 12:00 AM - 05:00 PM |
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