Quick Facts About Pretty Nails
Pretty Nails place, based on the comments provided, has a mix of strengths and weaknesses. This analysis will cover both aspects, highlighting the positive and negative aspects of the salon.
Starting with the strengths, one recurring comment was about the friendliness of the staff. Customers consistently mentioned the welcoming atmosphere and the professionalism of the technicians. This indicates that the salon prioritizes customer service and strives to create a positive experience for their clients. The fact that the staff was prompt in attending to customers' needs is also a positive point.
Cleanliness was another strength mentioned by customers. The commenters remarked on the cleanliness of the salon, indicating that Pretty Nails place maintains a hygienic environment. This is crucial in a nail salon, as cleanliness and sanitation are important factors in ensuring the safety and well-being of customers.
The quality of the nail treatments received by some customers was also praised. Customers mentioned that their nails looked fantastic and that the manicures and pedicures were beautifully done. This indicates that Pretty Nails place has skilled technicians who can deliver high-quality services. Additionally, one customer mentioned that their nails lasted longer than usual, which suggests durability and quality in the products and techniques used.
The salon's efficiency and quick service were also appreciated by some customers. They mentioned being in and out of the salon in a short amount of time, which indicates that Pretty Nails place values their customers' time and strives to provide expedient service.
Now, moving on to the weaknesses, there were complaints about mistakes made during nail treatments. One customer mentioned that their acrylic nails were messed up, and another expressed disappointment about the incorrect design on their sister's full set. These comments indicate that the salon may have some inconsistency in the quality of their work, with occasional mistakes made by the technicians.
Communication issues were also mentioned as a weakness. One customer described feeling frustrated by the staff member cutting them off and constantly changing their mind regarding the pricing of the nail painting service. Another customer mentioned a lack of communication regarding the desired matte finish for their nails. These instances highlight a need for improved communication skills and consistency in providing information to customers.
There were also pricing concerns mentioned by one customer. They were charged a higher price to change the color of their nails while the technician did not address the nails that were still in need of fixing. This pricing discrepancy and lack of attention to previous errors may indicate a lack of clarity and consistency in the salon's pricing policy.
Finally, there was a comment about a panic attack experienced by a customer while shopping for nail polish after leaving the salon. This suggests that Pretty Nails place may need to consider the environment and atmosphere within the salon, ensuring that it is calming and accommodating for customers with anxiety or other sensitivities.
In conclusion, Pretty Nails place has several strengths, including friendly staff, cleanliness, quality treatments, and efficient service. However, there are also weaknesses such as occasional mistakes, communication issues, pricing concerns, and potential environmental issues. By addressing these weaknesses and building upon their strengths, Pretty Nails place can work towards providing a consistently exceptional experience for their customers.
Best TL Reviews
Edit to add: after almost 3 weeks my nails still look great! Usually my growth would be showing by 2 weeks!
I tried out pretty nails last night and let me tell you, that was by far the best nail salon in Bonney lake! Pedicure was amazing, and so was my full set! I really needed to relax and this place was the best at getting me to almost fall asleep! Thanks so much to Jennifer and Linda for doing a phenomenal job!
Worst experience ever. They messed up my acrylics and the guy doing my nails was pretty rude. Plus I wanted my nails matte, asked 3 times for it and never got it. Don't get me STARTED on how the guy accidentally launched my phone in the air and he didn't even care.
Then I called them a week and a half later when five of my nails fell off on their own with the rest barely hanging on. They told me that they would fix it for free (especially since I paid $40).
At first it went well. The girl was great and I can honestly say that right now they're holding on right. But when it came to painting them. Oh buddy! Was that a fun time!
The five nails that were still holding on for dear life are black. They told me that if I want the black nails to get painted a different color, I would have to pay $20. She didn't even TOUCH the nails that were still messed up and about to fall of. THATS RIDONCULOUS!!!
The woman I talked to in the first place kept cutting me off and changing her mind on whether or not she would charge me to get my nails painted. It was so hectic that I just walked out because I couldn't deal with it. Plus I have really bad anxiety and I suffered a panic attack in the Walmart nearby while I was buying nail polish.
I posted pictures of my nails for reference plus because it's kinda funny.
From the moment I walked in the staff was extremely friendly the place was very clean. They had different options for pedicures and manicures. I will definitely be returning.
Wanted an ombre dip powder full set, they did an acrylic full set "because it's cheaper"...our appointments were at 5pm and it was busy in there so I think they just wanted to do what was fastest to get us out of there sooner. Didn't even do the design correctly on my sister's full set. Never going back there.
I love this nail salon! Highly recommend it. I see LT for my pedicures and manicures...in my opinion she is the best! But...All of the nail technicians at the salon are very good... I've just followed LT over the last 13 years ????
Friend and i went. She got a manicure and pedicure and they took awesome care of her and nails looked fantastic. I got a new set of nails and they look awesome. We were both out of there in a very short time. Will be going back forsure.
Mimi was very professional, proficient and my pedicure was beautifully done and reasonably priced. I'll be back!
I was quickly greeted by several women. I explained that I was in search of a gel nail fill, and was promptly attended to by one of the nail technicians. She did a fantastic job. I was so pleased with her work. I will be a returning customer.....
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Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
|---|---|
| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | Closed |
| Saturday | 09:00 AM - 07:00 PM |
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