Quick Facts About Pet Styles
Pet Styles Place has several strengths based on the comments provided. Firstly, many customers express satisfaction with the grooming services provided. The comment mentioning a 2-year-old Alaskan Malamute's first grooming appointment highlights that the dog was well taken care of and looks great after the grooming session. This reflects positively on Pet Styles Place's ability to groom dogs effectively. Another comment mentions that the staff at Pet Styles Place love their clients and always listen to their wants and needs. This demonstrates a commitment to customer satisfaction and personalized service.
Furthermore, Pet Styles Place is praised for its professionalism and interaction with the pets in their care. The comment specifically mentions that the staff has been grooming show dogs for years without a single hair out of place, emphasizing their attention to detail and expertise. This suggests that Pet Styles Place has groomers with specialized skills and knowledge in working with different breeds and achieving precise grooming results.
Another strength of Pet Styles Place is its additional services such as dog and cat boarding. One customer mentions that they appreciate the availability of these services, suggesting that Pet Styles Place provides a convenient and comprehensive pet care solution for customers who may need both grooming and boarding services.
Additionally, there are several comments that highlight positive experiences with specific groomers at Pet Styles Place. One customer mentions the fantastic job Becki does on their dogs, and another mentions Becki's cell phone number, indicating a high level of trust and rapport with this particular groomer. This suggests that Pet Styles Place has groomers who have established loyal customer bases due to their skill and professionalism.
However, there are also a few weaknesses mentioned in the comments. One comment expresses disappointment in Pet Styles Place because the customer's dog still had lots of loose hair after a bath and deshedding brush out. The customer believes that they could have achieved better results by grooming the dog themselves at home. This indicates that there may be occasional inconsistencies in the quality of service provided by Pet Styles Place, with some customers not fully satisfied with the grooming results.
Another comment raises concerns about how the business has changed in the past year. The customer explains that they have been avoiding grooming facilities due to health concerns and were surprised to be told they were no longer considered a client because they hadn't brought their pet in since the system update. The customer further expresses disappointment in the condescending and rude treatment they received when discussing this issue with the staff. This suggests a possible decline in customer service and a lack of empathy towards individual circumstances.
In conclusion, Pet Styles Place has several strengths, including satisfied customers, professional and skilled staff, personalized service, additional services like boarding, and positive experiences with specific groomers. However, there are also weaknesses highlighted through comments expressing dissatisfaction with inconsistent grooming results and poor customer service. These weaknesses indicate areas for improvement in maintaining consistent quality and providing empathetic and respectful communication with customers.
Best TL Reviews
My 2 year old Alaskan Malamute had her first ever grooming appointment today. She looks and feels great! I'm so thankful she was taken such good care of!
Best pet grooming around loves thier clients listen to wants and needs always professional and the best Staff love how they interact with the pets in their care they have been doing my show dogs for years never a single hair out of place Cindi is the best of the best
Great service and people! Always treating our dog well and he always looks great!
Always do a great job on my 6 yr. old dog. Also have both dog & cat boarding! Becki is so nice!
Always a good experience. Becki does a fantastic job on my dogs. She groomed my St Bernard for almost 7 years and now my Standard Poodle.
This is the only place I take my dogs. When family come to town this is where they take their dogs as well
Clearly things there have changed in the last year. Iv been on chemo for several years now and due to Covid restrictions, Madison Pet Clinic (where my dogs have gone for 12 years) recommended avoiding facilities like this on the slim possibly my pet could bring something home to me (like Covid).
I just called today to book an appt and was told I’m no longer considered a “client” since their system updated in Oct. and I haven’t brought my pet in???
The person on the phone was condescending and curt..and despite me explaining I was advised to keep my pet home due to major health implications, she rudely cut in and started suggesting other places to take my pet to as if I’m daft.
It’s just sad when you go to business for over 4 years (loyally, we r extremely picky with our animals) and get treated (and talked to) like that. I literally have Becki’s cell phone number saved because they USED to be a well run, kind, local business I was happy to support.
I certainly hope this business is doing well enough to treat people so badly. I guess I was just raised differently.
And to other potential and past customers…I hope you’re in the “new system” or your loyalty will be rewarded with condescension and unprofessionalism.
****UPDATE ABOVE 2022, WORTH READING**
Both our dogs go to Becki and we think she is wonderful!! Unlike every other groomer we have tried, Becki actually listens to what we WANTED, rather than how she thinks they should be cut. We have a blue heeled/shih tux mix and like her head left long(ish) and her body cut short. We’ve had groomers in the past tell us this looks “goofy” or doesn’t look right (the way we like) and cut it all short. Becki has never questioned our wants! She just cuts it the way we ask and does an AMAZING job to boot!!
The facility itself is extremely clean, smells nice, and Becki has produced consistently wonderful results. (I’m very particular being a cosmetologist and was always “redoing” haircuts from other places)
I 100% recommend Pet Styles. Prices run about the same as Petsmart, but the results are MUCH better.
Took my dog in for a bath/deshedding brush out. She unfortunately still had lots of loose hair when we picked her up. Not worth the 40 dollars in my opinion. I would rather buy the grooming supplies myself and do it more thoroughly at home!
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