Quick Facts About Mickey & Co. Hair Designs and Boutique
Strengths:
1. Skilled stylists: Many customers have praised the skilled stylists at Mickey & Co. Hair Designs and Boutique. They have received compliments for their haircuts, highlighting, and color services.
2. Friendly and helpful staff: Customers appreciate the sweet and helpful nature of the staff at Mickey & Co. Hair Designs and Boutique. The friendly atmosphere contributes to the positive experience of visiting the salon.
3. Range of products available: The boutique at Mickey & Co. Hair Designs and Boutique offers a wide selection of hair care products. This variety allows customers to choose products that suit their individual needs and preferences.
4. Positive recommendations: Several customers have expressed their satisfaction with the services provided by specific stylists at the salon. This positive word-of-mouth can attract new customers and contribute to the salon's success.
5. Professionalism and scheduling flexibility: Danielle, one of the stylists, has been commended for her professionalism and willingness to work with customers' schedules. This shows that the salon values its clients and aims to accommodate their needs.
Weaknesses:
1. Lack of communication: One customer expressed frustration with the lack of communication from a specific stylist. Despite attempting to contact them multiple times over a month, the stylist did not respond. This lack of communication can lead to dissatisfaction and loss of clients.
2. Difficulties reaching the manager: When the dissatisfied customer requested to speak to the manager, they faced difficulties in being connected. This lack of accessibility can lead to customer frustration and a perceived lack of concern from management.
3. Inconsistent quality: While many customers have praised the work of specific stylists, one customer had a negative experience with a younger stylist. The inconsistency in the quality of service provided suggests a need for better training and supervision to ensure consistent results.
4. Inability to fulfill specific requests: Another customer expressed disappointment when their requested asymmetrical long bob haircut was not executed as desired. The failure to meet specific requests can lead to customer dissatisfaction and may result in customers seeking alternatives.
5. Lack of versatility: The dissatisfied customer who requested an asymmetrical long bob haircut felt that the stylist should not have agreed to do the style if it was out of their skill set. This highlights a potential weakness in the salon's ability to handle a variety of hairstyles and cuts.
In conclusion, Mickey & Co. Hair Designs and Boutique has various strengths, including skilled stylists, friendly staff, a range of products, positive recommendations, and professionalism. However, there are also weaknesses such as communication issues, difficulties in reaching management, inconsistent quality, inability to fulfill specific requests, and a potential lack of versatility. Addressing these weaknesses can help improve the overall customer experience and success of the business.
Best TL Reviews
Emily done an awesome job on changing my hair to original color
with high lights. I have gotten so many compliments. Love coming here bc everyone so sweet & very helpful. Also they have alot of products to choose from.
Danielle was amazing. She is very sweet. Does exactly what you ask. She will also work with your schedule. I love my hair cut. Ive already recommended her to my mom.
I had my haircut by Skylar and loved it. I immediately scheduled a 6 week appointment for another haircut. With that being said I called 2 weeks later asking if Skylar could please call me back so I could update my appointment to haircut and highlights....... never called. Okay people get busy so I went ahead and called after waiting a week to hear back and asked if the front desk person could please change my appointment to haircut and highlights. She said okay and I asked if Skylar could please still call me back because I would like to discuss the highlights with her. She still never called back. After a month I called and asked to speak to the a manger because I feel like a unwanted client at this point. The lady first said the manager was not in and then I asked if I could talk to someone else in charge, another lady got on the phone I again asked for the manger and she said the manger was in a meeting and could not come to the phone. So at this point I am like which one is it is the manger not there or there and in a meeting? At this point I broke down in tears telling this lady I have more than enough money can someone just please do my hair who will A)call me back B) make time to call me to discuss what we are doing to it since I changed my appointment to highlights also. I was so upset and still she said that everyone else is not taking any new clients at this time. I told her to just cancel my appointment all together. I am now driving to Charlotte to get my hair done. Its where I am from and from now on will bring all of my business for my hair too. Its sad that I have to drive so far but like I said I just want my haircut and highlighted and was willing to pay whatever if someone would just please call me back. Thank you Wayne but the time for chatting was this past month and when I tried to call multiple times and this past time when I asked for you and was told 2 different stories, Thanks but no thanks!
Morgan Mabe done a fantastic job on my hair. I highly,highly recommend????
Although I was only in King for a short time with John Johnson, I had some very good memories, I will never forget! 1350 miles from Iowa!!! John made an appointment for me to have my hair highlighted & I met Wayne & I not only loved your salon, I loved the boutique! I owned my own womens clothing boutique in Iowa for many years & you carried many of the same brands! Had I stayed, I’m sure I would’ve been a regular customer! Hi to you all from this Iowa girl named Joleen!!
Yall just don't do it. The young girl that did my hair was sweet but she dang sure has no idea how to cut hair. I'd add pics if I could, it's bad.
Sky HB does amazing work! My last hair appointment was 4 months ago and my roots grew out so blended and still gave me a natural look. I came to see her today and she did another amazing job keeping my highlights low maintenance and beautiful! She also trimmed up my layers to get the dead ends off. She is my favorite!
Asked for a a long Bob asymmetrical shoulder length on one side longer to my length on the other. Even provided a photo, my shoulder length side was to my ear mind you my hair was mid length down my back. The other was at regular length. The short side wasn’t even cut even with chunks of longer hair underneath. If it’s something that’s out of your wheel house don’t agree to do it, cause I just had to pay someone else to fix what they could of my hair without taking it above my ear
Mickey & Co. Hair Designs and Boutique Info
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