Penda's hair Braiding

+1 267-239-3828

6005 Rising Sun Ave, Philadelphia, PA 19111 United States of America

Open Today: -

Quick Facts About Penda's hair Braiding

Strengths:

1. Fast service: One customer mentioned that the braider at Penda's hair braiding place was fast and efficient. This is a strength as it allows customers to get their hair done quickly without having to spend too much time at the salon.

2. Clean and organized: Multiple comments mention that the shop is clean and organized. A clean environment provides a comfortable and hygienic experience for customers, making them feel more confident in the salon's practices.

3. Fair and appropriate pricing: A customer mentioned that the prices at Penda's hair braiding place are fair and appropriate. This is a strength as it shows that the salon offers competitive prices and ensures that customers feel they are receiving value for their money.

4. Professional and polite staff: Several comments praise the professionalism and politeness of the staff at Penda's hair braiding place. This is a strength as it indicates that the salon prioritizes good customer service and creates a welcoming and friendly atmosphere for customers.

5. Skill and expertise: A comment mentioned that the braiders at Penda's hair braiding place have the skills to perform any style desired by the customer. This is a strength as it shows that the salon has experienced and talented braiders who can meet the needs and preferences of their customers.

6. Long-standing customer relationships: One customer mentioned that they have been going to Penda's hair braiding place for over 10 years, and another mentioned being a faithful customer for at least 5 years. This indicates that the salon has built and maintained long-term relationships with its customers, which is a strength as it demonstrates customer loyalty and satisfaction.

Weaknesses:

1. Unprofessionalism and lack of communication: One customer had a negative experience where the salon owner arrived late and did not communicate or provide any updates. This is a weakness as it shows a lack of professionalism and poor communication skills, which can lead to customer dissatisfaction.

2. Attempted to discourage the customer's desired style: Another comment mentioned that the braider at Penda's hair braiding place tried to talk the customer out of getting the hairstyle they wanted. This is a weakness as it shows that the salon may not always prioritize customer preferences and may not be open to accommodating different styles or requests.

3. Inconsistency in service quality: While most comments praise the quality of the service at Penda's hair braiding place, there is no indication of consistency across all customers. This is a weakness as it suggests that the salon's service quality may vary, potentially leading to unpredictable experiences for customers.

Conclusion:

Overall, Penda's hair braiding place has several strengths, including fast service, a clean and organized environment, fair pricing, professional and polite staff, skill and expertise in different styles, and the establishment of long-term customer relationships. However, there are also weaknesses, such as instances of unprofessionalism, lack of communication, attempted discouragement of customer preferences, and potential inconsistencies in service quality. To address these weaknesses, Penda's hair braiding place should focus on improving communication, ensuring consistent service quality for all customers, and being more accommodating to customer preferences and desires.

Best TL Reviews

I was able to get a last minute appointment for both of my daughters for feed-in cornrows. Shop was clean and braider was fast. Will return again.

VERY VERY UNPROFESSIONAL! I scheduled an appointment for 9am on a Saturday, even called Friday mid day to confirm my appointment. So I show up to the shop at 8:45am and its locked, I than call and she says I’m on my way only to not arrive till 9:45am than just had me sitting there waiting, no communication or anything! Even attempted to talk me out of getting what I wanted which was small knotless. Here it is 11am so I gather my things & thats when her concern kicked in asking if I wanted to come back etc…. No ma’am never again and I was a faithful customer for at least 5 years with breaks in between!!

Love my hair my braids. Shop was clean and organized. Nice owner and super proffessional and polite. I will keep using this shop. Prices are fair and appropriate. Will come back soon.

I first came to this salon in 2014; I was TOTALLY happy with my experience,not only was my hair AMAZING but Rama was/is welcoming,warm & pleasant. Rama takes pride in her work & will NOT do your hair if it's damaged & will advise you on the style you pick; weather or not it would look the same as in the photo. I haven't visited any other braiding hair salon, because I'm NEVER disappointed when I go there.She's also fair with the pricing. I HIGHLY recommend this location.????

Went to get my hair done almost a week ago and I’m soo happy with the outcome. My stylist braided my hair quickly but it still came out beautifully. I’ve been getting a lot of compliments all week. I’ll definitely get my hair braided again. ❤️ Highly recommend!

Ive been going here as well as my mother to get our hair braided for over 4 years. They do an excellent job!! They are reasonable, personable, and professional. I highly suggest Penda's braiding shop!

Best African braiding Salon in Philadelphia. I have been a customer for over 10 years and have had different braiders, They all have manners and the skills to perform what ever it is that you desire. They are very professional and will get you finished at a respectable time. Most importantly they are family oriented, You will fill right at home as soon as you walk in the door. If you want a clean, safe, top notch braiding salon please go to Penda Hair braiding. The Best in Philadelphia

Tanya

Penda is kind, professional, and very responsive. They did a great job with my daughters' hair (medium sized, long box braids). The cost was comparable to other hairdressers in the area.