Mimi Nail Pro

+1 314-487-6609

2612 Telegraph Rd, St. Louis, MO 63125 United States of America

Open Today: -

Quick Facts About Mimi Nail Pro

Mimi Nail Pro has received mostly positive comments from customers, highlighting its strengths in terms of location, customer service, expertise, creativity, and quality of work. However, there are also a few negative comments that point out weaknesses in terms of customer satisfaction and communication.

One of the strengths mentioned by customers is the convenient location of Mimi Nail Pro. One customer mentioned that the salon is close to them, which saved them from having to travel far to other locations. This convenience could be seen as a strength for those living in the area or seeking a nearby salon.

Another strength mentioned is the welcoming and personable nature of Mimi, the owner of the salon. Customers appreciate her friendly and professional demeanor, which creates a positive atmosphere for the salon. This positive experience is further reinforced by the fact that Mimi takes pride in her work and wants her customers to have healthy nails. This attention to detail and customer satisfaction helps to build a loyal customer base and fosters positive word-of-mouth.

Several comments also mention the expertise and quality of the nail technicians at Mimi Nail Pro. Customers praise the nail technicians' skills in nail shaping and creativity. They mention that the nails look perfect and receive many compliments. This expertise and attention to detail speak to the quality of work provided by the salon.

Additionally, Mimi Nail Pro is commended for its variety of services. Customers mention getting pedicures, brow waxing, and various nail treatments done. They specifically mention the "best" pedicure and brow wax they have ever had, which implies that the salon excels in these services.

On the other hand, there are a few negative comments that point out weaknesses of Mimi Nail Pro. One customer reported a disappointing experience where their partner was cut multiple times during the nail service. Additionally, the nail technician misunderstood their request for the foil application, showcasing a lack of communication or understanding. These incidents contribute to a negative experience and pain for the customer, indicating that there might be areas for improvement in terms of nail technician training and communication.

Another negative comment mentions a no-show appointment experience, where the salon was locked and dark despite the customer having made an appointment. The lack of response to phone calls and the sign indicating that the salon was open created a negative first impression for the customer. Such incidents indicate potential weaknesses in terms of organization and communication.

In conclusion, Mimi Nail Pro has several strengths including its convenient location, welcoming and personable staff, expertise in nail services, and creativity. These strengths contribute to positive customer experiences, loyal customers, and positive reviews. However, there are also weaknesses mentioned, including incidents of poor communication, misunderstanding of customer requests, and organizational issues. Addressing these weaknesses could help improve customer satisfaction and overall salon experience at Mimi Nail Pro.

Best TL Reviews

Just found this place, it’s close to me. I had been going very far to Saint Peters. This by far exceeds anything I have done. Mimi is wonderful- so welcoming and personable! She really helps you find things that are the best for your nails. She takes pride in her work and wants you to have healthy nails. What the last place was doing was not that. I will be back for sure! The shape also is perfect. I don’t want them super long and these don’t look crooked or like they don’t fit. I just love them!

Tried this place for the 1st time & I would highly recommend this place. I received the “best” pedicure & brow wax ever by Mary! She took her time with doing my pedi & educated me on my brows & how they should look (since I’m new to getting my brows waxed). I WILL be returning.

I got a great experience at this nail salon. She is very friendly and professional. I love it. ❤️❤️❤️

Love this nail shop!! I've never gotten so many compliments until I started getting my nails done at Mimi Nail Pro! Best creativity and she does a great job!

I took my girlfriend here to get her old acrylic nails removed, and so she could get new ones, gel, and foil in addition. She was cut multiple times. Her hands got soaked in acetone after she was cut as well. The nail tech was nice but she messed up the foil part. She specifically told the tech to splotch it on there so it would not be a solid pink color, the nail tech proceeded to do the whole thing in foil. I don't know if it was a language barrier or what but we are very disappointed. Her fingers are still hurting and it's been 20 minutes.

My daughter is ready for Halloween. ???? She love her nails pretty much.

I have been going here for a few years to have my nails done! Mary is the absolute best! I won’t let anyone else touch my nails! If something goes wrong, she is quick to fix it! If your polish comes off the next day, she will fix it for no cost! My nails have never looked so good!! They use to break and we’re super thin since my gastric surgery, but now they are strong and long!!! I highly recommend Mary!!! She’s the best! Always nice conversations and laughs!!

Made an appointment and when I showed up the place was locked and dark. No one answered the phone and the sign said open out front. Not a good first impression. Will not be back.