Quick Facts About Hair Story
Strengths:
1. Good haircuts for men: Several comments mention that the haircuts for men at Hair Story place are usually nice. This suggests that the stylists have expertise in cutting men's hair and delivering satisfactory results.
2. Quick and efficient service: Multiple comments highlight the quick, simple, and easy service at Hair Story place. Customers appreciate the efficiency and speed with which they are attended to, making it convenient for those with busy schedules.
3. Friendly and professional staff: Many comments mention the friendly and professional nature of the staff at Hair Story place. This creates a welcoming and comfortable atmosphere for customers, enhancing the overall experience.
4. Quality hair wash and massage: Customers appreciate the hair washing service at Hair Story place, describing it as quick, nice, and resembling a massage. This additional touch adds value to the overall experience and leaves customers feeling pampered.
5. Expertise in hair design: Multiple comments mention the professional hair designers at Hair Story place. This suggests that the stylists have the necessary skills and knowledge to deliver quality haircuts and hairstyles.
Weaknesses:
1. Lack of expertise in women's short haircuts: One comment states that Hair Story place is not recommended for women's short haircuts. This implies that the stylists may not have the required expertise or experience in cutting and styling short hair for women, potentially resulting in uneven or unsatisfactory results.
2. Inconsistent quality of service: Several comments highlight instances where customers had to go back for a hair fix or experienced issues with the service. This suggests that the quality of service at Hair Story place may be inconsistent, leading to potential dissatisfaction among customers.
3. Unpleasant experience during hair wash: One comment expresses dissatisfaction with the lady who washed the customer's hair, describing her as too tough and not being gentle enough. This indicates a lack of attention to customer comfort and preferences during the hair washing process.
4. Inadequate hair drying techniques: Another comment mentions discomfort experienced during the hair drying process, as the temperature used was too warm. This indicates a lack of attention to customer comfort and potential damage caused to the hair.
5. Poor customer service and communication: Several comments point out issues with customer service, including a stylist hanging up on a customer, front desk staff ignoring customers, and a lack of accommodation of reservations. These incidents reflect negatively on the professionalism and customer-focused approach of Hair Story place.
In conclusion, Hair Story place has strengths in providing good haircuts for men, quick and efficient service, a friendly and professional staff, quality hair wash and massage, and expertise in hair design. However, weaknesses include a lack of expertise in women's short haircuts, inconsistent quality of service, uncomfortable hair washing and drying experiences, and poor customer service and communication.
Best TL Reviews
Not recommended for women’s short hair cut.
For those who are getting short hair cut, I recommend finding somewhere else to go get your hair cut. I had to go get my hair fixed and after getting another fixing cut, it still looks uneven on the other side now. I did not bother to drive 30+minutes one way for the third time to go get my hair leveled.
The stylist(Tim) is nice but I don’t know if i can let him cut my hair anymore.
My husband’s hair cut is usually nice so we might go back for my husband’s haircut if we are making other visits to nearby hmart or other matters.
Lady who washed my hair and helped drying my hair was just too tough. I wish she was more soft in taking care of my hair. (Would never want someone like this to touch me ever again.)
Drying hair.. hair dresser should know to use warmer temperature or cooler temperature to dry hair.. please take care of your customers’
hair as yours please. I thought my hair was burning when I was getting my hair dried after the hair cut.
Really shocked me with their service. I have been there a few times to get hair cut regularly. Earlier this week, I tried to call them to make an appointment. The stylist that I always go for hang up on me, because they didn't answer my calls and hang up on me earlier that day, and I tried to ask him why they did that.
Just to clarify, I'm respectful to people and I do pay 18-20% tips every time I go. And because I asked him why you guys hang up on me, he hang up my phone. WOW
I loved this place, quick, simple, easy and very friendly people! My moms been here for around 5 years and it was finally my turn to try it out and gee, it was really nice! I love my hair and when they wash your hair it’s very quick, nice, and like a massage. Would recommend ????
Good place for hair cut and dont forget to make an appointment before to go ????
Bad service. I walked in while the front desk lady was putting down an appointment so I waited. Afterwards, she looked at me and started going on her phone completely ignoring me. One of the stylists told her in Korean to attend to me but she ignored me and walked away to the back and the stylist told me in English that they were full if I didn’t have an appointment thinking I didn’t speak Korean so I walked out. I don’t understand how someone with such bad service could be at the front desk.
Great hair cut place, they all are professional hair designer. make sure you make appointment before walk in.
They were good and professional, but they asked for too many tips. Even though I paid them in cash, they wanted me to pay in cash.
I wish they were a little more accommodating of reservations. The mens cut was $25 and took me about 20minutes total
Hair Story Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
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