Makk’s Barber Parlor

+1 407-591-0560

2302 Edgewater Dr, Orlando, FL 32804 United States of America

Open Today: -

Quick Facts About Makk’s Barber Parlor

Makk’s Barber Parlor, based on the comments provided, seems to have several strengths and weaknesses. Let's analyze them in detail.

Strengths:

1. Skilled Barbers: The majority of the comments praise the barbers at Makk's Barber Parlor, specifically naming Skyler, Ivan, Rob, and Marcus. These barbers are recognized for their excellent skills and ability to provide great haircuts. Skilled barbers are crucial in attracting and retaining clientele.

2. Welcoming and Friendly Atmosphere: Multiple comments highlight the positive and friendly atmosphere at Makk's Barber Parlor. Customers appreciate the great vibes and relaxed environment, describing it as cool and chill. This positive atmosphere contributes to an enjoyable experience for customers.

3. Excellent Customer Service: Customers consistently mention that they feel comfortable and well taken care of at Makk's Barber Parlor. They appreciate the warm greetings, beverages, and overall white glove service provided by the staff. Exceptional customer service is a key aspect of ensuring customer satisfaction and loyalty.

4. Recommendations: Positive word-of-mouth is evident in the comments, with several customers recommending Makk's Barber Parlor to their friends and family. This serves as a testament to the quality of service provided by the barbers, increasing the likelihood of attracting new customers.

5. Family-Friendly Environment: One comment highlights the presence of a spot for children to color and hang out while their parents get their haircuts. This family-friendly environment may attract families looking for a barber shop that caters to all members of the family.

Weaknesses:

1. Inconsistent Quality: One customer had a negative experience with a barber named Jamie, stating that their haircut did not meet expectations. The customer had to visit a different barber to rectify the situation. Inconsistency in quality can lead to dissatisfaction and potential loss of customers.

2. Inability to Meet Specific Requests: The comment regarding Skyler's inability to perform a fade indicates a weak point in their skillset. Providing customers with the hairstyle they desire is crucial, and if a barber cannot fulfill certain requests, it may lead to dissatisfaction and loss of business.

3. Pricing Discrepancy: A customer expressed disappointment in paying $40 for a haircut that they felt could have been obtained at a lower-cost chain barber shop, like GreatClips. This highlights a perceived mismatch between the price charged by Makk's Barber Parlor and the level of service provided, potentially impacting customer satisfaction.

Recommendations:

1. Consistent Training: Makk's Barber Parlor should invest in regular and ongoing training for all barbers to ensure they are up to date with the latest techniques and styles. This would help address any inconsistency in quality and ensure that all customers receive a high standard of service.

2. Specialization and Skill Development: If a barber, like Skyler, struggles with certain hairstyles or techniques, it may be worth providing additional training or focusing on their strengths to cater to specific customer needs. This would prevent dissatisfaction and ensure that customers receive the desired results.

3. Price-Value Alignment: Makk's Barber Parlor should assess its pricing structure to ensure that customers feel they are receiving appropriate value for the services provided. This may involve adjusting prices or offering additional services to justify the higher cost compared to chain barber shops.

4. Quality Assurance: Implementing a quality assurance system would help monitor and maintain consistent quality across all barbers. This could involve regular client feedback surveys, offering complimentary fixes for any dissatisfied customers, and keeping open lines of communication to address concerns promptly.

5. Reputation Management: While the majority of the comments are positive, it is important for Makk's Barber Parlor to address negative feedback promptly. This can be achieved by addressing concerns with dissatisfied customers directly and publicly showcasing their efforts to improve quality and customer satisfaction.

In conclusion, Makk's Barber Parlor has numerous strengths, including skilled barbers, a welcoming atmosphere, excellent customer service, and positive recommendations. However, there are weaknesses regarding inconsistency in quality and the inability to meet specific requests. By addressing these weaknesses and implementing the recommendations provided, Makk's Barber Parlor can continue to improve and maintain its reputation as a top-quality barber shop.

Best TL Reviews

Great barbers! The shop has an awesome vibe everyone laughing and chatting. Little spot for my son to color and hang while we take turns getting our hair cut.

I have been going to Skyler for over a year. She does a superb job every single time. I am always greeted warmly, offered beverages, and given a white glove service. Skyler as well as the wider team at Makk’s Barber Parlor go above and beyond to make me and other patrons feel comfortable. I’ve recommended Makk’s Barber Parlor and Skyler to our friends and family.

Best place to get your haircut!

The people are amazing, the atmosphere is cool and chill, plus Ivan is the only person I will let touch/cut my hair! Absolutely nails it everytime, definitely recommend! 20/10

I had hair cut with Jame, I was thinking for 40$ I will get the best hair cut! Ended up with sideburns one thinner than the other, don’t have blow dryer, don’t know how to use scissors. Had to go to different barber to fix it.

Great atmosphere. Everyone was super friendly. Rob cut my hair and did a fantastic job. My new barber and barbershop.

The barber named Skylar cannot cut a fade... I'm not trying to be malicious in writing this, but it's simply the truth.

I asked for a fade (a standard men's haircut). I received a haircut that I could've gotten at a GreatClips. I mean no disrespect, but...Why would I pay $40 for a fade, when the barber is just going to use a #3 guard on the entire side of my head?.... If I wanted that, I would've gone to GreatClips.

The other barbers at Makk's are great, but Skylar simply shouldn't be cutting hair there.

Some advise for future customers: Don't schedule your appt with Skylar.

Great vibes. Really chill and they took me the day before which was great. Marcus did a great job with my hair and I got a lot of compliments! Thanks Marcus!

Jamie has been my barber for a long time. This place is great and I know all of the other barbers here do a great job, too. Very friendly, welcoming, and relaxed atmosphere.