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Lee Nail's

+1 708-647-0544
4147 167th St, Country Club Hills, IL 60478 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Lee Nail's

Lee Nail's place has both strengths and weaknesses based on the comments provided. It is important to analyze these comments to gain a comprehensive understanding of the overall customer experience at Lee Nail's place.
Starting with the strengths, one comment states that the service at Lee Nail's place is excellent and the customer is very pleased. This indicates that there are instances where customers have positive experiences and receive high-quality service. Additionally, another comment praises the politeness of the staff and the reasonable prices for the quality of work. This suggests that the staff at Lee Nail's place is courteous and able to deliver results according to customer preferences. The ability to replicate nail designs shown in pictures is also mentioned, which implies that the technicians have the skills to fulfill customer requests accurately.
Another strength mentioned is the efficiency of the nail technician named Lee. One customer appreciates Lee's quick and effective work, emphasizing that it is necessary to book an appointment ahead of time and arrive on time. This implies that Lee is highly skilled and efficient, which can be a valuable asset for the salon.
On the other hand, there are several weaknesses mentioned in the comments. One customer had a negative experience where they had to wait for a long time, only to be told to leave the chair and continue waiting. This indicates poor customer service and lack of respect for the customer's time. Another customer claimed to have found nail fungus after receiving services at Lee Nail's place, suggesting insufficient sanitation practices. This is a severe health concern and raises questions about the overall cleanliness and hygienic standards at the salon.
Furthermore, one comment mentions that the staff barely cleaned the customer's feet during a pedicure and seemed uninterested in providing a satisfactory experience. This indicates a lack of attention to detail and a lack of customer focus. Additionally, a customer complained about nails lifting just three days after the service and expressed dissatisfaction with the owner's absence and Lee's disrespectful behavior. This highlights poor quality and durability of the nail services, as well as a lack of compassionate customer service.
In summary, the strengths of Lee Nail's place include instances of excellent service, reasonable prices, polite staff, and the ability to replicate requested nail designs accurately. However, there are also several weaknesses, including long wait times, poor hygiene practices, lack of attention to detail, and unsatisfactory durability of the nail services. These weaknesses, especially issues related to sanitation and customer service, need to be addressed to improve the overall experience at Lee Nail's place.


Best TL Reviews

BEWARE...Came here to get a fill in...waited 25 minutes, made it to chair #1.. someone else made an appointment, was over an hour late to her appointment, how do I know she was late??? there was a whole argument how she was over an hour late when she came in.. He told me to get out the chair and wait longer ... Bad business period
Nasty!! I soaked my nails off to uncover nail fungus only been going to this location for the past two months getting overlays. State board needs to look into their sanitation practices. They charge too much to be nasty like that.
Excellent service I’m very pleased and will be back
This was my first time at Lee Nail's and I had the best experience! I loved my manicure and my eyebrows! I was given a hand massage and my nails look and feel amazing! I recommend this place for sure! I will come back!
I love how they are polite and they have great prices for wonderful work. Every time I have shown them a picture of how I want my nails they have done it exactly like the picture.❤️❤️
Staff barely cleaned my feet. He wasn't interested in any direction as well. Left me with bruised at the back of my ankle
Loved the experience Lee is very quick and excellent nail technician Lee can do it all. You must be on time to book your appointment ahead of time.
Nails lifted up in 3 days. Went back on the 3rd day they wanted me too pay 70 dollars exter they have no compassion...owner is never their always Lee very disrespectful

Place Pictures

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Lee Nail's Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location