Quick Facts About Nails Couture
Based on the comments, there are both strengths and weaknesses of Nails Couture place. Let's analyze them in detail:
Strengths:
1. Friendly and professional staff: Several commenters mentioned that the staff at Nails Couture is friendly and professional. They appreciate the warm and welcoming environment, which adds to their overall experience.
2. Exceptional pedicure service: Multiple customers praised the quality of pedicures at Nails Couture. They have been consistently satisfied with the service, mentioning that it is their favorite place to get their toes done.
3. Clean and relaxing atmosphere: Customers appreciate the cleanliness of the salon and how it contributes to a relaxing environment. This is an important factor when considering a nail salon experience.
4. Talented nail technicians: Some commenters specifically mentioned the skills of certain nail technicians. They appreciated the work done by Sweet T and Brittany, highlighting their talent and expertise.
Weaknesses:
1. Poor gel manicure quality: One customer expressed disappointment with their gel manicure. They mentioned that the gel started chipping away only two days after application, despite paying extra for a longer-lasting manicure. This suggests a lack of quality control and attention to detail during the application process.
2. Inconsistent gel manicure durability: Another commenter shared their experience of a gel manicure peeling off within a week, which is much shorter than the advertised three-week duration. This indicates a lack of consistent durability for gel manicures at Nails Couture.
3. Inadequate customer service: One customer mentioned feeling unwelcome and turned away when attempting to get a refill or pedicure. They expressed disappointment in the way they were treated as a long-time client. Poor customer service, particularly towards loyal customers, can negatively impact the overall reputation of the salon.
4. Inaccurate nail design execution: A customer shared their dissatisfaction with the final outcome of their nail design. They specifically mentioned that the technicians did not follow their desired design and that their nails ended up crooked and fat. This indicates a lack of attention to detail and an inability to fulfill customer requests accurately.
Overall, Nails Couture has strengths in terms of its friendly staff, exceptional pedicure services, and clean atmosphere. However, there are key weaknesses that should be addressed, such as the inconsistent quality of gel manicures, inadequate customer service, and inaccurate execution of nail designs. In order to improve their business and reputation, Nails Couture should focus on enhancing the quality control of their services, providing consistent and welcoming customer service, and ensuring that technicians pay close attention to customer requests and specifications.
Best TL Reviews
I’m disappointed with the outcome of my gel manicure from this nail shop. Usually I pay extra for gel because it lasts longer and does not chip. However, after only having my gel on for two days it started to chip away. They did not even shake the bottle of nail polish before applying it. If I’m going to spend $35 on a manicure, I’ll go to Antique Nail Spa next door. It’s the same price and they last longer.
Everytime I have gone in for a pedicure I have loved it. Everyone is friendly, professional and do excellent work. They will be the only place I go for to get my toes done. Love them!
This is the BEST pedicure place I have been to in the New Orleans metro area. Been going here for years and the service is consistent. "Sweet Tea" is one of the workers and his name is very appropriate. He is so sweet and cares for your nails as if he knows you on a personal level. Clean, quick if you are in a rush, or chill and relax if you have time! My favorite place!
I had gotten gel manicure which was suppose to last for 3 weeks. But it started peeling off within a week. I was on vacation so I did no household chores of cleaning or cooking. Therefore the peeling off cannot be blamed on household chores. I got the manicure done on Dec 23rd and these photos were taken on Dec 29th. Very disappointing.
Love my nails by Sweet T! Great service in a nice clean salon.
Enjoyed a much needed relaxing afternoon getting a pedicure. They are always so nice and do an exceptional job!
I used to go here quite often until I would walk in the door and they would ask me” Hi how can I help you ?” I would tell them a refill or pedicure and their response was Sorry can’t do it come back. Why welcome someone and then turn them away????!!!! I would understand if they are busy & if that was the case turn your sign over so it reads CLOSED! I had been a client for a couple of years and yet they don’t value their clients. Mary is good with nails and Victoria…. and everyone else there like “the men” are LOUD like obnoxious or unfriendly. I do not recommend and my nail tech is no longer there named Brittany. She was the best! Now I’m searching for a new spot. Do not waste your time there they WILL turn you away!! Plus they rush you and the quality polish is just okay. Do not waste your money and time.
what I asked for vs what I got the first picture is what I wanted and what I showed the techs the other 2 are what I ended up with. I went in and told them I wanted soft white power they gave me white gel... Not only did I not get what I asked for my nails are crooked and fat and the paint has divots because it was not properly filled in. They are supposed to be coffin but I can barely tell. The only reason they get a 2 is because the tech was nice. Getting them soaked off and properly done again.
Place Pictures
Nails Couture Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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